The website is great but the reality is spectacular. I spent four nights at Panviman Koh Chang and never bothered to leave the property. Everything I needed was provided for at the resort. My room was huge as was the bathroom. I stayed in a pool access room. This means three rooms share one lovely good sized pool. Even so, each room feels very private and the pool side covered patio gives both shade and privacy. The restaurant is quite good and I think the service was just fine. My room was spotless. The landscaping is gorgeous and the beach bar has a great view of the water.
Paul, the manager and I struck up a conversation on the way to the airport as I was leaving for Bangkok. He went out of his way to be kind and helpful and even rode into the city with me and made sure I got on the right train and metro to my hotel. In fact, he called my hotel to make sure I got there safely!
I've babbling about about the Panviman ever since I got home. It was a terrific reort and Paul the manager is a gentleman and obviously a great manager.
I hope someday I can come back for a longer visit.