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“Great” 5 of 5 stars
Review of Ramayana Koh Chang Resort

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Ramayana Koh Chang Resort
3.5 of 5 Resort   |   19/9 Moo 4, Khlong Prao, Ko Chang 23170, Thailand   |  
Hotel amenities
Ranked #17 of 71 Hotels in Ko Chang
Certificate of Excellence 2014
Park City, Utah
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
53 helpful votes 53 helpful votes
“Great”
5 of 5 stars Reviewed May 4, 2014

We loved our stay here. The price was great. The room was nice. The hotel hooked us up with a hassle free scooter rental. The location is pretty convenient, especially if you have a scooter. We would stay here again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, May 7, 2014
Dear Aerobat21,

We greatly appreciate your comments. Your positive feedback is a source of of motivation for us as we try to achieve even higher standards of service and care.

At Ramayana Koh Chang & Resort it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards

Vikaran Shivdasani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
1 review
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 9, 2014

As I was Driving with my friends on Monday Night through Koh Chang I noticed the Ramayana Resort wich was so beautifull with all the Lights wich you can see from far away that my friends and I decided to Stop there and have Dinner. The Hotel Manager by the name of Vic welcomed us and showed us to a Table. There was a Great Band Playing there with a fantastic American Singer. The Staff was very Attentive and friendly. The food we had from the Buffet was somehow dissapointing. Maybe the Resort should Invest in a Good Chef, wich would definitly upgrade the property. Mr. Vic and his Staff took great care to make this evening a very enjoiable one. Overall Picture, Great Resort with ambiance, excellent Management and Staff. We could recommend it to everyone. Roland ST

Stayed April 2014, traveled with friends
Was this review helpful? Yes 52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, April 10, 2014
Dear Guest,

Thank you very much for posting such a wonderful review about your excellent evening at the Ramayana Koh Chang Resort & Spa

It was our pleasure to have you and your friends over for dinner on Monday Night when we have The Famous Oodys Band playing weekly for all hotel guests.

We have made note of your comments about the buffet and are looking into this to improve the
standard of the buffet.

Thank you once again, for your detailed feedback regarding our hotel event and service.

The team and I look forward to the pleasure of welcoming you and your friends back in the not to distant future.

Warmest Regards,

Vikaran Shivdasani
General Manager
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Los Angeles, California
1 review
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 10, 2014

My girlfriend and I just stayed at the Ramayana hotel for three days and nights. The best part of the stay there was the helpful staff including the hotel manager whose name was Viktor. He arranged all off our transportation and island tour needs. The hotel has 125 cc motorbikes for rent for 300 baht a day. I found this to be the best mode of transportation for me and my gf. Breakfast buffet was very good with unlimited food and coffee. Room service food was good also and was inexpensive. Rooms were nice with scenic views of mountains. Flat screen tv's but not alot of intrnational channels. I remember they had the BBC,Al jazera,,RT, and NHK.They had a small gym on the premises but don't expect much. Mostly small amount of free weights. No major complaints.I'd stay there again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, March 12, 2014
Dear Mr. Bixler,

We really appreciate your review, thank you so much for sharing it with us. We pride ourselves on our service and its wonderful to read that you received and enjoyed the service. More international TV channels are being introduced in the hotel TV network which you will be able to view on your next visit..

On behalf of all the staff we look forward to welcoming you back to Ramayana Koh Chang Resort & Spa in the near future.

With Warmest Regards,

Vikaran Shivdasani
General Manager
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Bangkok, Thailand
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 2, 2014

I did stay here last nice 1-2 March, 2014 for short 2 days 1 night relaxing at Koh Chang. The room is good, clean and comfortable enough for this price. Food are ok and swimming pool also good. There are a few comments for this hotel which are acceptable for me. You will have no WIFI access in your room but it is available at the lobby. You will have no private beach but shuttle bus will bring you to sister hotel, The Dewa, the nice beach do available there. Finally this is great for people who would like to stay in 3-4 stars hotel in Koh Chang,Thailand

Stayed March 2014, traveled with family
Was this review helpful? Yes 32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, March 8, 2014
Dear fly2friends,

Thank you for your review. We are so delighted you enjoyed your visit with your family.

Its such a pleasure you enoyed the beach at are sister hotel The Dewa. I will forward your feedback to The Dewa management.

Look forward to welcoming you back to Ramayana Koh Chang Resort & Spa in the near future.

With Warmest Regards,

Vikaran Shivdasani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 18 cities Reviews in 18 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed February 7, 2014

Stayed four girls for one night during xmas, we had booked two rooms with pool view, a very long checkin procedure awaited us at arrival, after almost one hour waiting, and urging reception staff to speed up, we finally got a two bedroom villa since all other rooms were full (!?)
After a 12h trip we couldn't be bothered.
The villa was fine, traditional Thai style with open air showers and two separate bedrooms. Very cozy and comfy all Over.The only drawback were the bats that came in to the open air area and hid under the roof (!) scary when taking a night trip to the bathroom...
Overall resort is beautiful , nice pool area, well maintained and with beautiful scenery next to a lagoon.
Beach is only reached by the hourly shuttle service.
We tried dinner at the restaurant, the Thai food was ok, overpriced and the service was record slow despite only a handful of tables occupying the restaurant. Staff were nice and friendly though.
Breakfast for an additional 359 baht per person was disappointing, I've had better for that price in Thailand.

Room Tip: The hotel rooms with balcony, more modern and with a nice balcony, are to be preferred from the smal...
See more room tips
  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, March 15, 2014
Dear Jo W,

Thank you for your detailed review.

Please accept our apologies for the disapointment you felt with the lengthy check in upon your arrival. We will certainly improve the check in time for guests checking in.

We are really happy that you found the resort beautiful and enjoyed the swimming pool and the lush green scenic beauty all around. Many changes and improvements have been made for breakfast and dinner. I am sure you would enjoy are pool side buffet dinner which we organize every Saturday with live music.

Please accept our apologies for the disapointing aspects of your stay and hope you will return to us again, so we may have an opportunity to deliver a stay more inline with your expectations next time.

Again, thank you for sharing your views.

With Warmest Regards,

Vikaran Shivdasani
General Manager
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Corfu, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 2, 2014

The rooms are spacious with private balconies, they all open onto the garden. The staff is very attentive to your well-being and very professional. Ging, by the reception Lobby is a real sunshine.
Buffet breakfast is plentiful and variated.The main restaurant of the Hotel offers outstanding Thai cuisine at very competitive prices. The location of the hotel is a good starting point for any activity or excursion. Hourly shuttle to the beautiful beach of Klong Prao. The Spa practice good rates. We really liked this hote and we actually extended our stay there. We really would love to come back to this beautifull and relaxing place!!

Room Tip: Any of the rooms have view on the garden.and have a private balcony. Room near the Reception are eas...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, March 15, 2014
Dear Corinne B,

Thank you for your wonderful review. We are delighted to learn of your appreciation of the service you received at Ramayana Koh Chang Resort and Spa.

Its such a pleasure to see you remenber and name a staff member who has delivered exceptional service to you. Your comments have certainly been passed on to Ging and the other hotel staff who were delighted and I'm sure are especially motivated to re-double their efforts.

Thank you once again for your wonderful review and we look forward to welcoming you back soon for another memorable exquisite stay.

Warmest Regards,

Vikaran Shivdasani
General Manager
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Ho Chi Minh City, Vietnam
Top Contributor
93 reviews 93 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 8, 2014

This is a good hotel, with clean rooms and a lovely setting. Be prepared for the trip to the beach which is not far. Watch out for mosquitoes. No free wifi in the rooms but you can get it in the reception area and restaurant. Staff are very sweet and helpful there. The showers are not great - really weak. It was a real problem contacting the staff to book a transfer.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vikaran S, General Manager at Ramayana Koh Chang Resort, responded to this review, March 19, 2014
Dear Ablingdon,

Thank you very much for your glowing review.

Arrangements are being made to provide free wi fi in all guest rooms and also in all other public areas.

My sincere apologies for the inconvenience you experienced in trying to contact a staff to book a transfer.

I also would like to apologize for the weak water showers. Since then we have increased the water pressure significantly to get a good flow rate.

We are delighted that you enjoyed the hotel landscape. Its an aspect we hold very dear to our hearts.

Looking forward to welcoming you back to Ramayana Koh Chang Resort & Spa in the near future.

Best Regards,

Vikaran Shivdasani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramayana Koh Chang Resort

Address: 19/9 Moo 4, Khlong Prao, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Ko Chang
#13 Top resorts Hotel in Ko Chang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ramayana Koh Chang Resort 3.5*
Number of rooms: 65
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Also Known As:
Ramayana Koh Chang Hotel Koh Chang
Ramayana Resort Koh Chang

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