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“Lovely service but slightly miserable rooms” 4 of 5 stars
Review of Ramayana Koh Chang Resort

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Ramayana Koh Chang Resort
3.5 of 5 Resort   |   19/9 Moo 4, Khlong Prao, Ko Chang 23170, Thailand   |  
Hotel amenities
Ranked #16 of 71 Hotels in Ko Chang
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Lovely service but slightly miserable rooms”
4 of 5 stars Reviewed May 11, 2013

The staff were so wonderful and friendly, but in general, the hotel wasn't the best we stayed in - our room was quite dark, and one of the bedside lights didn't work. The shower was lacking in power, and while we had a nice balcony, it was right next to a lot of plants/trees and a small stream which attracted a lot of insects and mosquitos which meant we couldn't sit outside without being bitted to death! But that could have just been unlucky for us... the other rooms might be brighter if they're not positioned under a canopy of trees. Spare pillows are provided in the cupboards but they don't have pillow cases on them, and they smell a bit funky.

The pool however is very nice - quiet and relaxing area to chill out.

There is a waterfall only 3 minutes moped ride down the road, but it costs 200B to visit, we we didn't bother and chose instead to ride about 45 minutes north for a different, free waterfall.

There are plenty of places to go for food in the evenings, including a 7/11 and a pharmacy for snacks and supplies (bug spray!!!)

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rmrama, General Manager at Ramayana Koh Chang Resort, responded to this review, May 14, 2013
Dear g-olive89

Greeting from Ramayana Koh Chang! On behalf of the Ramayana Kho Chang resort & spa, It is pleasure to have you here. Thank you for sharing your experience with us and let us learned how to be better for you. we have taken note for anything that you feel discomfort to improve our service to ensure that we would be able make you more comfort whenever you re-visit .Thank you again for your precious comment and hoping to have a chance to service you in the near future.


With Regards,
Kraikiti Dibakanaka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Stockholm, Sweden
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 13, 2013

I stayed at Ramayana with my husband for 3 nights in the end of March 2013. It was a nice resort with a beautiful garden and friendly staff. We weren't very impressed by the rooms though. The beds were extremely hard and the bathrooms were tiny. The rooms and the linens smelled like mold. The first day we got a plate of fruit to our rooms. We didn't eat from it but the housekeeper didn't take it out in three days so in the end it was totally moldy. There is no free wi-fi in the rooms.

The service in the restaurant was very poor. Don't get the Pad Thai!

It's very far from the beach but the resort runs a shuttle bus hourly.

If you don't have too high expectations this is a fine resort, we just didn't think we got value for our money. There are many nicer resorts on Koh Chang at the same rate.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 3, 2013

Could do with a bigger sign or at least one not partially obscured by plants as our driver missed the hotel twice. Staff are very friendly and helpful. Quiet location means not easy to walk around to a nearby restaurant at night, but easy to flag down a taxi. Quiet location does mean a tranquil environment, perfect if you would like a nice little holiday away from the hustle and bustle of a city or a party beach. Nice garden view from the room balcony/terrace, makes you feel like you're in a tropical jungle.

Breakfast is average, not a lot of choices, but still okay for what it's worth. The private beach at their sister hotel is great, and the shuttle to the beach runs hourly. We also booked an elephant trek and a full-day snorkeling trip with the hotel, which turned out great. They can also arrange transportation for your onward travel via minivan.

We booked through Booking.com which had great rates at the time. Would definitely recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 12 cities Reviews in 12 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 11, 2013

I had the impression the hotel is adjacent to the forest before I arrived but its between the main road and coast. The hotel rooms are lovely with good TV channels and good facilities. Having said that our telephone had to be replaced, the tap dripped and was not fixed during the stay, and the TV died on day 2 and was replaced with a substandard TV that made funny noises from time to time. Had the feeling the hotel may be short staffed. Lovely staff member 'Kai' at restaurant had a big smile but was there breakfast lunch and dinner every day.
The grounds are lovely but the resort lacks a focal point as the pool is nice but small and the gym is just OK.
Breakfast is excellent and meals in general are cheap at the hotel. Ask for Thai style if you want it as then you get better meals that are not sweet and bland.
Facilities at The Dewa are excellent with 50 metre plus pool and lovely beach access. Pick up back to hotel seemed to be haphazard.
Few shops nearby but you can walk to the odd restaurant.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonn, Germany
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 17, 2013

the rooms are really nice indeed, and the staff helpful. but that was it. The rooms are too expensive considering you dont have really access to the beach. The booking.com announcement about shuttle service is a joke, because it is only served hourly! even if you take a local cab, you have to go a while. And there is no internet access in the room!! None at all, this is really not modern standard, even a cheap guest house for 500 baht on lonely beach provides internet in room. You have to go to the reception for using wifi, and it is not in the near of the room! The restaurant is not recommendable as well. For this Price you can get a much much better hotel at white sand beach or kaebi beach. Book this hotel only if you want to stay 24 hours in the hotel room and watch TV

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 10, 2013

Staff are all very nice and helpful.
Room is clean and nice contemporary decoration. Breakfast is excellent. Location is not close to the beach and unable to walk but they provide shuttle car. Take it!!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 4, 2013 via mobile

You can't go wrong staying at such a beautiful hotel set in a lush tropical setting. I stayed in the Ravana suite which is gorgeous and lots of attention to detail. Very nice pool, restaurant was good you can eat for as little as 60 baht if you like. Staff are extremely helpful and the grounds are meticulously clean. Good Internet signal in the lobby, lots of tours you can easily book at the desk. You can walk to nearby restaurants or roam around the beach area which is a short 5 minute shuttle to their sister hotel. I had a very relaxing stay, would absolutely come back here. A real gem!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramayana Koh Chang Resort

Address: 19/9 Moo 4, Khlong Prao, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Ko Chang
#13 Top resorts Hotel in Ko Chang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ramayana Koh Chang Resort 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Ramayana Koh Chang Hotel Koh Chang
Ramayana Resort Koh Chang

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