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“Last Resort” 2 of 5 stars
Review of Ramayana Koh Chang Resort

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Ramayana Koh Chang Resort
3.5 of 5 Resort   |   19/9 Moo 4, Khlong Prao, Ko Chang 23170, Thailand   |  
Hotel amenities
Ranked #16 of 71 Hotels in Ko Chang
4.0 of 5 stars 245 Reviews
Pattaya, Chon Buri, Thailand
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Last Resort”
2 of 5 stars Reviewed January 5, 2013

Set amongst well-kept gardens, The Ramayana is located on the main road on the west cost of Koh Chang. The nice stuff: the people are friendly, the place is well maintained on the outside and the restaurants of reasonable price and quality. Beach access is via the sister Dewa Hotel 3km south, or a shared terrace a further few kms down the road, both accessed by hourly shuttle. Nice ambience around the pool/bar. Location OK if you want to see the west-side (not as much to see on the east side) of Koh Chang. The bad stuff: easily the hardest beds I have ever slept on (billiard-table hard); batteries flat in the TV remote; room phone did not work; globes blown in the bed-side tables (this is basic stuff but I'm sick of hotels getting away with it - it's not that hard to get it right); lousy bathroom layout (no bench-space); rooms dark/poorly lit; the restaurants are near the main road which really detracts from the ambience, as does the hideous 80's-style MIDI (= Japanese call-waiting music) accompaniment of the singers at night time. Friday night barbecue theme was over-priced and inadequate. I did not use the spa, which was pretty busy. I would only stay there as a last resort, which it may well be at this time of year (January).

Room Tip: Request a soft bed, or maybe some kind of padded protector. I don't know if they had either, but...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rmrama, Manager at Ramayana Koh Chang Resort, responded to this review, January 6, 2013
Dear Geoff W.


Greeting from Ramayana Koh Chang! On behalf of the Ramayana Kho Chang resort & spa, It is pleasure to have you here. Thank you for your comment. We will learn to maintain the good thing that you comment and take note for anything that you may not impress to improve our service. We will do our best to ensure that we would be able make you more comfort the next time you visit us.Thank you again for your precious comment and hoping to have a chance to service you again.

Kraikiti Dibakanaka
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245 reviews from our community

Traveler rating
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    33
    10
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2013

Decent resort 3 minutes scooter ride from beaches, it is conveniently placed in a quiet area of town. Nice grounds, nice staff. The european food isn't top notch but is decent enough. The staff are friendly and help with booking activities such as scooter rental, elephant trekking etc. We stayed in the Deluxe room which is nice enough but as stated a little dark without the lights on. If we stayed again we would upgrade but all the same was a lovely stay and the pool / jacuzzi has a nice feel about it. 8/10

Kiwi vacationer / 26.12.2012--02.01.2013

Room Tip: As above =)
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2012

We stayed at Ramayana resort for 3 nights. This resort is just very very cozy and much more than what we have expected!, You can enjoy a true nature with good gardening and friendly landscaping for all your comfy. The surrounding of this hotel is simply outstanding. Perfect for people who come for relaxation like myself & perfect spot for couples in Honeymoon.The Hanuman deluxe room is very nice looking and comfortable room with space and a great view from the balcony. The price fpr the room by the way is more than reasonable!
The Breakfast is very basic one, but this is the standard I'm used to in The Thai hotels so I never have High expectation there, but the restaurant have very good meals for lunch/supper and with good price. the resort has done a good job and we will definitely be back soon Ramayana!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rmrama, Manager at Ramayana Koh Chang Resort, responded to this review, December 28, 2012
Dear KaivalagiTraveler

On behalf of Ramayana Koh Chang Resort & Spa, It the great honor to learn that you are have a present time during your stay with us. At here,We will do our best to ensure that you will received a better service every time you come back.

We are very proud that you’ve chosen us to looking after your holiday. Thank you for your comment and We are looking forward to seeing you in the near future.
With Regards,

Kraikiti Dibakanaka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 12, 2012

The Ramayana Resort is absolutely idyllic; it is in a jungle garden setting and not directly on the beach, which, is in fact, to the hotel's credit. This is because you are free to use the facilities and private beach terrace at the 5star sister hotel, The Dewa. This really is a huge bonus as the beach is superb and there are plenty of sunbeds and a reasonably priced bar serving great cocktails.

When we first arrived we were blown away by the hospitality and efficiency of the staff and were shown to our fabulous room. We stayed in the Hanuman Deluxe which was plenty big enough for two and featured a private balcony. Our room backed onto to the small river that circles the resort and we were near to the pool. It was very clean and we were also provided with beach towels, which was handy.

The hotel restaurant is great value and of good quality. The mini-bar in the room is fab! (Same prices that you will pay in the 7 Eleven).

Koh Chang is truly beautiful and the hotel arrange cheap excursions to make the most of the island.

We would return tomorrow if we could and definitely plan to return next year and would recommend this resort to anyone.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 10, 2012

Overall, I was very impressed with this hotel. The garden and the swimming pool are superb. You almost feel like you are in a jungle. The hotel is set off the road and is quiet, except for the noises of nature. The rooms have hardwood floors and balconies. The location is great as well -- in between White Sand Beach and Kai Bae Beach -- both a 50-baht ride away. I was not impressed with the breakfast -- much of it was Thai food -- and there was mold all over the shower curtain, but after I showed it to the housekeeper, she replaced it with a new one. The bed was quite hard, but I slept just fine. Also, the hotel offers a free hourly shuttle to The Dewa, a sister property, which is on the beach, and a free nightly shuttle to I'm not sure what the hotel/Koh Chang are like during the high season, but they're pretty much perfection during low season!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rmrama, Manager at Ramayana Koh Chang Resort, responded to this review, December 6, 2012
Dear KaivalagiTraveler

On behalf of Ramayana Koh Chang Resort & Spa, It the great honor to learn that you are appreciated to stay with us. I have note all your concern and will continue to do all we can to ensure that you will received a better service every time you come back.

We are very proud that you’ve chosen us to looking after your holiday. Thank you for your comment and We are looking forward to seeing you in the near future.
With Regards,

Kraikiti Dibakanaka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2012

A lovely surprise at this hotel. Great surroundings, good facilities, friendly and obliging staff. The Hanuman room was perfectly adequate with a few extra touches which we did not expect. Would certainly return to this hotel if we go back to Koh Chang.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rmrama, Manager at Ramayana Koh Chang Resort, responded to this review, December 6, 2012
Dear jjbully

On behalf of Ramayana Koh Chang Resort & Spa, I would like to thank you for your compliment. It is the great pleasurer to learn that you are appreciated to stay with us and We promise that we will continue to do all we can to ensure that you will received a better service every time you come back.

We are very proud that you’ve chosen us to looking after your holiday. Thank you for your comment and We are looking forward to seeing you in the near future.

With Regards,
Kraikiti Dibakanaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 27, 2012

Just returned from the Koh Chang island. We've stayed in Ramayana for 10 days. The territory is big and green, hotel staff is very friendly and ready to help you in any case.
Rooms are very clean and nice, but a bit dark (in garden view rooms). Mattress is really hard, but i like it this way. Sometimes mades forgot to bring you new soap, but tissue was always delivered in time)))
Breakfast is good: fried eggs, omlette,cereal, toasts, sausages, noodles, rice, spaghetti, chicken/pork w spicies, fruits and juices. Also their french-toasts and waffles with honey are awesome =) The food is good both for kids and grown-ups.
The beach is located in 3km from Ramayana on the Dewa territory. We took a motorbike and were independent from the hotels shuttle (it goes to the beach every one hour from 9a.m to 5p.m.) Sea is shallow, about 30-50 meters from the shore you'll have ca 1.6m deep. But it's very clean and transparent. In the middle of October there were no big jelly-fishes this year. Sometimes i saw the small one near the shore, but deeper i didn't noticed any.
There are not a lot of restoraunts near the hotel and if you want to have a choice where to eat it would be easier to rent a bike or car, because the location of Ramayana is not in the hangout place. There are 4-5 restoraunts in 5 minutes walk, if you want more i would not recommend go there on foot, because in 6 p.m. it's already dark and there is no footpath, so you walk on the traffic area. There are no steet lamps on the road and it's hard to see the walking people in the dark. It's not about Ramayana, it's about the whole island if you are not located in the shopping area (anyway, in the room you will find a small lantern which will help to identify you in the road). On the motorbike it took us max 5 minutes to get to our favorite cafe.
I would recommend this hotel both for pairs and families who wants to relax and have a rest from noise.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramayana Koh Chang Resort

Address: 19/9 Moo 4, Khlong Prao, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Ko Chang
#12 Top resorts Hotel in Ko Chang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ramayana Koh Chang Resort 3.5*
Number of rooms: 65
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Also Known As:
Ramayana Koh Chang Hotel Koh Chang
Ramayana Resort Koh Chang

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