We stayed 5 nights at this big resort. The place has many things going for it. Nice rooms, splendid pools (2 of them), lovely stretch of beach, good massage etc. Lots of russian, but well-behaved compared to other encounters we've had. Good location in Klong Prao beach, which is a quiet part of Koh Chang. The strange thing was their service (except reception, which worked fine). To get food at the restaurant could take ages. We had to warm up and go early to order drinks at the bar, because it could take more than ½ hour mostly. We had to call for housekeeping 4 out of 5 nights, as they did not show up themselves. They have plenty of staff, all smiling and service-oriented, but their processes didn't work somehow. We talked to many fellow guests during our stay and everybody made ajoke about the service. it could be a great resort once they get their processes in order.
- Also Known As:
- Koh Chang Tropicana Hotel Koh Chang
- Koh Chang Tropicana Resort And Spa
- Koh Chang Tropicana Resort
- Koh Chang Tropicana Hotel
- Official Description (provided by the hotel):
- Nestled along the inviting sands of Klong Praow Beach, Koh Chang, The 4-star Centara Koh Chang Tropicana Resort appoints a unique tropical design inspired by the fine mixture of green tropical landscape, white powder sand beach and crystal clear sea of this ideal location. Centara Koh Chang Tropicana Resort has been welcoming visitors from all over the world with heartfelt services, complete guest services, perfect bedroom amenities, plenty of activities and fresh seafood dining. ... more less
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