I wanted a single room. They told me yes single room but I see 2 beds -double & single. They asked for 400Dh, but hotel price said 306Dh, they told me due to the ensuite. Both price and being ensuite to pay more was a lie. They told me then they had no other free rooms - this was also a lie.
I had no towel, clean glass, minibar empty and not working, and no lamp in the bedlamp. When I told, they wanted me to get myself from another room the items - and gave me key to a room - upon entering was a single room with ensuite!! So much for single rooms are not with shower and toilet and no other rooms were free!
window view was terrible.
It was so quiet - did not seem full at all.
Staff do not speak English but one elderly gentleman in a scottish accent.
no English channels - a handful of Arabic channels and 2 French one had to find spread across the 100 chanell old old TV box! AC was not working.
Shower pressure was so low.
Basin tap, on full blast, had water barely dripping out.
Insects in the carpet between the bed.
I was bitten by a bedbug the next day on may Left Arm!
Walls are thin.
The key to open the door and the lock contraption is so strange and weird - need 2 hands and 1 minute to open/close the door.
The cafe staff are so "smiling" not, and look like we are troubling them. service was awful - they cant speak English or French or understand Arabic but "Moroccan Arabic" (really not Arabic but another language in its entirity"
Location was good - 2 nice restaurants and a shop to buy stuff from an honest chap across the street.
For 400Dh ( £36) It was a total rip off for a "single room". Does not deserve 3 stars at all but 1 star!!
I left after 1 night!
oh, one last thing, they break international law to charge foreigners one price and nationals another price - this is illegal.
But then this is Morocco - better go to Tunisia - people are alot nice, with proper modern service from airport to medina shops.