I have been to the Safari Park before, and let me say, the animals are AWESOME. The experience is GREAT. I went today, and because of traffic, got there at 4:02PM, and the park closes at 4:00PM. I went inside literately MINUTES (2) after, and explained the situation, and explained that I had a full SUV of kids wanting to go, and I could pay cash to get in.
The owner, Janet was the rudest, and most disgusting person to deal personality-wise. She couldn't care less that we spent $100 on gas and 3+ hours in the car to get there, and that being --2, yes, two, 120 seconds-- minutes late was out of our control, and didn't offer anything ($5 off next trip would have shown she at least cared)... so let me just say, the animals are worth it, but the people (especially the manger-- Janet) couldn't give less of a crap about your personal time or money. I literately told her I'd pay extra($50 or $100 for opening the gates 2 minutes after they close is more than kind), and we'd leave early (remind you-- 2 minutes after they closed their doors). The animals and the experience are worth the trip, but seeing the manager, who can't let a SUV full of kids, and an adult offering to pay extra ($120 total in fees), disgusts me as a consumer, and as a parent.
The Virginia Safari Park should FIRE the manager, no consumer should be treated as rudely as I was. I will probably be back ,because again, the animals and the experience are worth it, but I hope the company reads the reviews and know that Janet is HORRIBLE, she needs to be fired or at least given a class of etiquette and good business practices.
I believe all consumers should be treated with kindness and respect, and if you are seconds late-- just know 1000% the manager doesn't give a crap about you, your time, your family, or your money.
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