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“Maybe we visited on an off night” 2 of 5 stars
Review of MacArthur Inn

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MacArthur Inn
117 MacArthur Lane, Narrows, VA 24124   |  
Hotel amenities
Ranked #1 of 1 Narrows B&B and Inns
Carrboro, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Maybe we visited on an off night”
2 of 5 stars Reviewed October 8, 2012 via mobile

After reading the positive reviews on trip advisor we decided to stay at the MacArthur Inn after our trip to the New River Gorge. We were excited to stay at the historic inn and to visit thr nearby cascades the following day. The room was lacking in simple amenities such as kleenex, usable pillows(they were flat as a pancake), cups and hand towels. In the morning we realized there was not any hot water in our room. We tried to contact the front desk but no one was there. We called the number listed on the note and watched the front desk phone ring in front of us. We then realized we were the only people in the building and decided it was best to just get on with our day. This was at 9am on a Sunday. I don't feel that is an unreasonable time to expect someone from the inn to be available. Maybe the innkeeper was out of town-we were checked in by his friend upon our arrival around 9pm.
The poor service combined with the lack of amenities that make a place comfortable to stay, we will not be returning to inn.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2012 via mobile

We had to make a last minute trip because of a family emergency. Almost stayed 20 minutes away but saw a review that caught my eye for here. Thank goodness. This is a gem with character! We won't stay anywhere else. In fact we'll be back this weekend!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Top Contributor
83 reviews 83 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 9, 2012

A great property with fascinating history and down-home hospitality. Allen Neely is a terrific host, and Patty and the staff are wonderful. Make sure you head across the street to the Blue Moon Cafe for the "Man Biscuit" and some exceptional coffee.

Room Tip: Rooms 25 or 32 are great
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury, NJ
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2012

I have stayed there on three different occasions since the opening. MY STAY HAS ALWAYS BEEN ENJOYABLE. Thanks to Allen and his staff. PS The food was great!

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2012

I spent New Years Eve at the Inn and attended the wedding. The MacArthur Inn is a beautiful historical building in a small mountain town. The owner/operator, Allen Neely, was gracious and friendly with the guests and encouraged everyone to have a great time, which we did! The atmosphere of the common areas speak warmth, comfort, and charm. I will be going back and taking family with me.

Room Tip: There are different sized rooms, upstairs and downstairs. Rates are extremely reasonable.
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hampton, Tennessee
1 review
5 of 5 stars Reviewed January 3, 2012

We spent the weekend at the MacArthur Inn. We were there for a wedding however I have stayed there twice before for some serious Trout and Muskie fishing. The Hotel is located in an outdoor enthusiast’s ideal area featuring fishing, rafting, canoeing, hiking, snow skiing and hunting to list a few choices. While each room is uniquely different, our party needing six rooms, found all the accommodations clean and comfortable. Tired of cookie cutter rooms like the Holiday Inn then this is the place complete with antiques and four poster beds! Breakfast was abundant, cooked to order and quite delicious. The staff was friendly and very attentive to our needs, unbelievably so. The original preacher suddenly was unable to show at the last minute for an 8 pm ceremony. The Proprietor contacted another preacher and had a replacement for us in 1 hour! Now that’s service! If you are in the area of Narrows, this is the best place to stay.

Room Tip: Tell the staf what accomodations you need to be comfortable and they will match you to a room that f...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deltona, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2012

I just got married on New Years Eve at the MacArthur Inn, Narrows, Virginia. Friends and family joined us and filled up the first floor! Proprietor, Allen Neely, took personal care of everything!! On Sunday morning,French toast, biscuits and gravy in the dining room was home-cooked and delicious! The gracious staff was very helpful and during the week at the Blue Moon Coffee House and Emporium served good sandwiches and locals advised me where to fish on Wolf Creek and the New River for trout and muskie when I return in the summer. The old inn has been restored to its turn-of-the-century charm and the adjoining mountains offer great hiking and other activities. Surrounding rivers and tributaries beg to be kayaked and canoed. I used to go to northern Ontario to fish for Muskies. This summer I'm going to fill my stringer at the New River while I enjoy my stay at the MacArthur Inn!!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about MacArthur Inn

Address: 117 MacArthur Lane, Narrows, VA 24124
Location: United States > Virginia > Narrows
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Narrows
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
MacArthur Inn Narrows, Virginia

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