Granted, we were a group of 10 slightly older citizens--a challenge to any restaurant (the number, not the age!) In order to place tables together, one of our diners had to sit under a dripping AC vent. He moved his plate slightly to the right and let the water drip on the table cloth instead of his food. This was a night where nothing went right but Nick, our waiter, graciously and humorously tried to make things better. The famous "fries" were as ordinary as they come and not hot, merely tepid. Our entrees were a disaster. I ordered rib eye steak, medium rare to rare; it came well, well done. My order included potatoes au gratin. What I got was some gray mass of hard unidentifiable glump that brought rounds of (soft) laughter as we tried to identify it. Those six who ordered duck all said parts of it were cold, the rest merely warm. The lobster mac & cheese smelled so bad--very fishy--the diner couldn't eat it and sent it back. The vegetable of the day (julienned squash) in all 10 cases was half cold, half warm. It took 2 1/2 hours before we got our entrees. Thank goodness for Nick who kept us consoled. Arriving at dessert, they were unfortunately out of what we ordered. A request for an Irish Whiskey brought the fact they didn't have any whipped cream and would have to beat some. Another 20 min. passed before the drink arrived. Coffee was often unavailable. The only other server in the room, when asked for more coffee, became exceptionally rude and strode off. We were stunned into silence. All in all we were in the restaurant for 3 1/2 hrs. Blessings on Nick! Every restaurant should have a Nick to help smooth over the rough moments and treat customers with grace, courtesy, and lots of good humor!
If you own or manage Fox's Den Tavern, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.