I went with a group of three couples to the Longbarn in Middleburg, VA this weekend. Mr. Langley took my reservation about two weeks in advance and was pleasant and informative. Mrs. Langley took one of my friend's reservations two days prior to check in and was gruff and uninviting. (This should have been foreboding!)
When we arrived at 6:00 p.m. yesterday, there was no one there to greet us. We waited on the property for a half an hour, and then left a note on the door. We were unable to shower/change before dinner so we headed out to the charming, historic town of Middleburg in the same clothes we had been wearing in the hot sun all day.
Mrs. Langley called later and apologized for FORGETTING that we were coming! I was appalled that someone who runs a B&B could forget that they had a full house that evening. While she was apologetic on the phone, she was curt and rude to us in person.
The grounds were lovely and scenic, the rooms quaint and comfortable, the common area cluttered with hodge podge, and the breakfast was sufficient but unmemorable. Her behavior during our visit was simply inexcusable and nothing like any other B&B I've stayed in my life.