I was with “Don’t Stay Here” and “Surprising Experience” for our unfortunate stay at Chiara Langley’s Longbarn B&B. I agree wholeheartedly with their comments about the bizarre style of “hospitality”, the mediocre meal, and the innkeeper’s forgetfulness, but I do have one point to add. When we inquired at checkout about whether there would be a discounted rate for our inconvenience (the fact that we had missed out on 1/3 of our stay due to Ms. Langley’s having forgotten that we had reservations), she looked taken aback and countered “WHAT inconvenience?”, and went on to say that other B&Bs in the area charge more than she does, and that she thinks we had gotten a very good deal with her. (She did end up reluctantly refunding 5% to each of us). She proceeded to disappear to a back room while we packed and left, without so much as a good-bye or thank you from our ungracious host. A good price maybe, but a “deal” isn’t a deal when it doesn’t include any trace of customer service or hospitality.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.