I was was beyond impressed... The customer service here was amazing from check in to check out. Our room had been updated which gave us a inviting feeling. There was also a fridge and microwave in the room. The rooms are located in a central hallway which smelled fresh and were clean. They also have security cameras located throughout the property. The only things that I can say negative are the really firm beds and there could be a better selection for breakfast. Overall our stay was wonderful and if we are in the Lynchburg area we will be staying again.