I currently was at the courtyard marriott visiting my daughter. Me, my wife, and my 2 year old grandson were having breakfast when all of a sudden a lady came in raising cain at the 2 men at the front desk. The tall man walked away and as he walked to the kitchen he had some not so nice things to say. The lady talked to the employees like they were children. It was all about a driver with a delivery. The young lady that was working in the Bistro came out to check on us, i think her name was Jessica or Jennifer. I told her about the situation and she automatically refunded our breakfast, gave us coffee and apoligized. Which it was not her place too. After the lady stomped out i asked the gentleman at the front desk who was she? She was a manager i was floored. She should not be a manager.I asked for the GM but she was not available. Marriott would not tolerate that type of behavior and I hope the GM does not. She was very disrespectful and never once said good morning to us.
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- Also Known As:
- Courtyard By Marriott Lynchburg Hotel Lynchburg
- Courtyard Lynchburg
- Lynchburg Courtyard
- Lynchburg Marriott