I chose this property for our one-night stay in Lexington because of its location and the hope of supporting a local hotelier versus a chain. Staying in historic buildings has obvious drawbacks but service and small amenities usually make for easy trade-offs. In this case, both were in short supply. Suite #2 had a parlor, kitchen sink with small counter, bath and separate bedroom. Our rate was $190. The staff was perfunctory. We were told that the sofa sleeper likely had sheets but we would have to make up the bed itself. There was no iron or blow dryer. The bathroom showerstall was stained making it look dirty. The towels were worn, faded, and fraying badly. Housekeeping had not thrown out the trash in the kitchen from the previous guests (Chinese take-out). The furnishings were adequate reminiscent of refurbished garage sale antiques. The floors creaked, but again, that is to be expected in a historic building. If you are a light sleeper, it could be a problem. An enhanced continental breakfast was included as part of the room rate but all of the guests were left to fend for themselves since the dining parlor at McCambell never opened (check-in, parking and dining are located at McCambell across the street). Upon check-out, I inquired if there had been a family emergency and if everything was alright. The gentleman was non-commital and begrudingly offered that "he didn't know he was suppose to open". There was no hint of an apology or even the courtesy of a discounted rate for the inconvenience. Downtown Lexington is lovely; the Stonewall Jackson Home and Musem most gratifying. We slept fine, we felt safe. However, if we return, we will stay at one of those chains were service, amenities and hospitality are a given!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.