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“An excellent BW” 5 of 5 stars
Review of BEST WESTERN PLUS Inn at Hunt Ridge

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BEST WESTERN PLUS Inn at Hunt Ridge
2.5 of 5 Hotel   |   25 Willow Springs Road, Lexington, VA 24450-2949   |  
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Ranked #2 of 16 Hotels in Lexington
Certificate of Excellence
Montreal, Canada
Level Contributor
181 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“An excellent BW”
5 of 5 stars Reviewed May 8, 2014

No it is not downtown Lexington but definitely an excellent BW and for that midweek night we had a super good special offer.

It is most probably the largest room we had in a BW with a sitting area and a super large bathroom, all this super clean and comfortable and in a very quiet location. Overall, a feeling of elegance in the rooms and the hotel, outside and inside.

Friendly staff and a large breakfast area, well managed, with varied choices.

Very easy on and off from the highway and a place to go back to.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JPGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, May 12, 2014
Thank you for taking the time to tell us about your recent stay with us. Our team keeps our hotel up to date, clean and we offer the best customer service Lexington has to offer. Should you need assisantance with future reservations or have any suggestions please contact me @ 540-464-1500 or @ bestwesternlexington@yahoo.com. I am always happy to speak with you. Our breakfast attendant Jan has been with us for several years and does an awesome job keeping everything cleaned and stocked. I hear many great comments about her work and smile. We hope to see you again soon.

Jonathan Burns CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

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Dunedin, Florida
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 8, 2014

This hotel was one of the most enjoyable stays we have had. The room is beautifully decorated, spacious, clean, quiet and comfortable with fresh linens and draperies. With a staff friendly and eager to help, we had no problems whatsoever. The breakfast is fresh, hot and well attended I would recommend BEST WESTERN PLUS Inn at Hunt Ridge, Lexington, VIRGINIA to anyone wanting a clean, safe place to stay when visiting the area. We will definitely plan our trips through Virginia with this excellent hotel in mind.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank achrisfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, May 12, 2014
We enjoy hearing from our guests and are so happy that your stay with us was so enjoyable. If you ever have any questions or concerns please let me know @ bestwesternlexington@yahoo.com or @ 540-464-1500. We strive to offer each guest the best stay possible. We change items on our free breakfast several times a year to ensure we are offering want our guests want. Our team looks forward to seeing you on your next visit to Lexington.

Jonathan Burns CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 4, 2014

This hotel is outdated in decor but offered a decent place for an overnight stay. The room seemed untouched since the 1990s as far as furnishings go, but was clean and comfortable. The staff were efficient but the interactions were not endearing or memorable. I'd probably stay again but wouldn't go out of my way to chose this hotel over another in Lexington. Nothing really stands out as a "wow factor."

Stayed April 2014, traveled with family
Helpful?
Thank CubH8tr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, May 5, 2014
Thank you for staying with us on your recent visit to the Lexington area. I am glad you found the rooms clean and comfortable; those are two of our highest priorities. We will be purchasing a new furniture package this fall for our rooms and public areas which is needed. I would like to apologize to you for dropping the ball on customer service. We pride ourselves on offering the finest in customer service to our guests, which would include memorable interactions. If there is anything I can help with please contact me @ 540-464-1500 or @ bestwesternlexington@yahoo.com. I am always happy to answer any questions you might have or to speak with our guests about their stays. I hope you will give us another chance to provide that WOW factor.

Jonathan Burns CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2014

It is always a pleasure to stay at this comfortable clean hotel. Large room, quiet location. Breakfast is standard hotel fare but the women who run breakfast take care to keep it clean and fresh - love collecting the little rubber ducks

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
1 Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, April 28, 2014
Thank you so much for being a repeat customer, we truly appreciate it. We are so happy you enjoyed your stay. We have just added hard boiled eggs to our breakfast this month, and are looking forward to opening our fitness room in June. Should you need assistance with anything please contact me @ 540-464-1500 or @ bestwesternlexington@yahoo.com, thank you for staying with us and letting us know how your stay was. We are offering a variety of new ducks this year that we have not had before so be sure to check back with us so you can expand your collection.

Jonathan Burns CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

clean, friendly staff. clean carpets, clean beds, nice breakfast area and breakfast. no complaints at all. great amenities, and at a great price. We needed cheap, but not gross. This hotel really compared to a hotel that cost $30-$50 more. Very nice place.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, April 28, 2014
We are so happy you enjoyed your stay. It seems our highest priorities can be seen. We strive to offer you a clean room, with a friendly and well trained staff at a competitive rate. We have recently added some new items to our expansive free breakfast. Should you need assistance with anything please contact me @ 540-464-1500 or @ bestwesternlexington@yahoo.com, thank you for staying with us and letting us know how your stay was.

Jonathan Burns CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 19, 2014

Spent 5 nights here, this first night in a room on the first floor. The decor was a little old fashion and in need of an update. The room was clean the coffee, tea and hot choc offered 24 hours a day in the lobby was very nice and the breakfast was good. Moved up to the 3rd floor for the other 4 nights and had a great room (decor the same) but had a balcony which as a nice size and the sun shown there in the morning. i was there with my teenage daughter and we slept comfortably in the beds - the beds were full size (I think) and it would have been difficult to sleep if there were 4 of us. The staff was very nice and I had no issues. Overall a very good stay!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bluebordercollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, April 21, 2014
Thank you for staying with us during your recent visit to the Lexington area. I am pleased that your stay was enjoyable and happy you shared your experience. We have just done a major renovation with tile, carpet, updated bathrooms and still in progress is the addition of a fitness room. This winter we are going to be updating our furniture package. We are also going to add several items to our breakfast. If I can ever be of any help please don’t hesitate to let me know.

Jonathan Burns CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

Desk clerk was helpful and efficient, worked to get our rooms next to our traveling companions. Hot chocolate and herbal tea were offered along with coffee, which is most unusual and appreciated by non-caffeine drinkers like myself. Room was clean, Internet access was a snap, slept well all night. The breakfast was better than most for the price. The breakfast room was spacious and lovely, unlike most motels in this price range, where you feel like you are eating in a cheap cafe.
The pool was closed for maintenance, which didn't affect us, but I'd check on that if you are planning on using it.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mlgb52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review, April 21, 2014
Thank you for taking the time to let us know about your recent stay with us. Our entire staff strives to offer the finest in customer service to each and every guest. We try to offer something for everyone, with non-caffeinated beverages, gluten free foods, sugar free foods and try to accommodate any other need that may come up. We want everyone to feel like family while staying with us. We did just install a brand new state of the art pool heater; I apologize about the pool being closed. This new heater is both energy efficient but also will maintain the pool’s water temperature much better. We hope you will come back and try it out. If I can ever be of help please let me know.

Jonathan Burns CHA
GM
Bestwesternlexington@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn at Hunt Ridge

Address: 25 Willow Springs Road, Lexington, VA 24450-2949
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lexington
#3 Business Hotel in Lexington
Price Range (Based on Average Rates):
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Hunt Ridge 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
This Virginia hotel's service & amenities enhance the historic Lexington experience! The Best Western Inn at Hunt Ridge is a stately hotel located close to historic Lexington, providing the highest service and accommodation to both leisure and business guests. Stay connected with free high speed Internet, available in every room. Be sure to take time to cool off at the indoor and outdoor pool located on the premises! ... more   less 
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Also Known As:
Best Western Plus Inn At Hunt Ridge Hotel Lexington
Best Western Lexington
Lexington Best Western

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