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“Clean typical motel” 4 of 5 stars
Review of BEST WESTERN Lexington Inn

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BEST WESTERN Lexington Inn
2.0 of 5 Hotel   |   850 N Lee Hwy, 11N at I-64, Lexington, VA 24450   |  
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Ranked #6 of 17 Hotels in Lexington
Jasper, Tennessee
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Clean typical motel”
4 of 5 stars Reviewed August 26, 2014

Just traveling through and found that this motel is inexpensive and clean for an overnight. The continental breakfast was ok although the server did not replenish the breakfast items and coffee very quickly. This created a line a most stations.

I certainly would return as I travel I-64.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review, September 5, 2014
Thanks for your review and for bringing to my attention the slow service you received at breakfast. I have spoken to the manager and this situation should be resolved with a simple scheduling change of staffing. Other than the slow service, I am pleased you enjoyed your stay. I hope you will visit us again soon. If I can be of further assistance, please contact me at cia@rbnet.com or 540-992-4077.
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
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170 reviews from our community

Traveler rating
    60
    60
    33
    9
    8
See reviews for
57
53
14
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mahopac, New York, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Would definitely stay here again. Room was spotless and bed was very comfortable. Grab bar in shower made it easy to get out and additional shelves in tub were a plus. No fridge in room but an in room safe was a plus.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review, August 21, 2014
Thanks for your review. I'm pleased you had an enjoyable and comfortable stay with us. A spotless room is just what we aim for each and every day. We do have some rooms with microwave and refrigerator, so if it's a "must-have", let us know when you make reservations or check in and we'll do our best to accommodate. Let me know if I can help. Contact me at cia@rbnet.com or 540-992-4077.
Look forward to you visiting us again!
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, OH, United States
1 review
5 of 5 stars Reviewed August 17, 2014

Very clean and attractive facility. Pretty setting with an Applebee's a walk across the parking lot. Chuckled that the driveway entrance is shared by a Holiday Inn immediately next door. Had I chosen the Holiday Inn, I could have enjoyed the exact same ammenities at more than double the cost per night! Pleasant stay at my Best Western.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review, August 21, 2014
Thanks for being our guest and for sharing your comments with others. I'm pleased you had an enjoyable stay. I hope you will visit us again and I would be happy to assist with reservations. Contact me at cia@rbnet.com or 540-992-4077 and I will be glad to help.
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pa
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

Stayed here one night on our way to pigion forge tennesse. Super clean, nice size room,breakfast was great.close to 81 and easy to find.i would definitely recommend this hotel and would .definitely stay here again

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review, August 21, 2014
Thanks for the review. I'm pleased we were able to offer you a clean and comfortable overnight stay. I also enjoy the Pigeon Forge area, but you should spend a few days in historical Lexington. There is so much to see and do, especially if you are a Civil War buff. If you are interested in visiting the area, contact me at cia@rbnet.com or 540-992-4077 and I'll make sure we offer you a fantastic rate.
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 11, 2014

The hotel represents a solid value for the money, comparable to the hotel in Staunton and the hotel in Winchester (though the Lee-Jackson Inn in Winchester is much less expensive). This hotel is no-frills; the internet access was spotty; the breakfast was sparse; but I did enjoy the outside seating area and the room was fine. The staff was helpful.

  • Stayed August 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review, August 12, 2014
Thomas Newberry CHA, General Manager Best Western Lexington Inn.
Thanks for being our guest at the Best Western Lexington Inn.
It’s a real plus to hear that we are a solid value, and that you enjoyed our outside setting area.
We hope to see you again soon. Please contact me if you have any questions.
Thomas Newberry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Bear Lake, Minnesota
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 9, 2014

We stayed here for a break from driving. We chose based on price. The hotel had been renovated recently, but it was pretty superficial and you could still see the old under the new. The place was fairly clean, but had a little bit of that old musty hotel room smell.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review, August 12, 2014
Thomas Newberry CHA, General Manager Best Western Lexington Inn.
Thanks for being our guest at the Best Western Lexington Inn.
What is special here is our great value, clean rooms, and great service. We do have a awesome Hot Breakfast Bar. We hope to see you again soon. Please contact me if you have any questions.
Thomas Newberry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, United States
1 review
5 of 5 stars Reviewed August 6, 2014

Had no complaints at all of our stay. The gentleman at the desk was very accommodating, The rooms very clean. The breakfast was very well presented and delicious! I would reccomedn it to any one looking for a quality hotel to stay at.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review, August 12, 2014
Thomas Newberry CHA, General Manager Best Western Lexington Inn.
Thanks for being our guest at the Best Western Lexington Inn.
It’s very nice to hear that your stay was very nice, friendly and would recommend us to everyone. We do have a awesome Hot Breakfast Bar. We hope to see you again soon. Please contact me if you have any questions.
Thomas Newberry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lexington Inn

Address: 850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Business Hotel in Lexington
#4 Family Hotel in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Lexington Inn 2*
Number of rooms: 72
Official Description (provided by the hotel):
Go back in time to the civil war era while staying at this new and unique Virginia hotel! The Best Western Lexington Inn is a great setting for vacationers and those traveling on business. Full-service accommodations are provided at a great value. All guest rooms are clean, spacious, up-to-date and equipped with free high-speed Internet access. Other amenities include an on-site exercise center, continental breakfast and a business center. ... more   less 
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Also Known As:
Best Western Lexington Hotel Lexington
Lexington Best Western

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