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“nice hotel” 5 of 5 stars
Review of BEST WESTERN Lexington Inn

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BEST WESTERN Lexington Inn
2.0 of 5 Hotel   |   850 N Lee Hwy, 11N at I-64, Lexington, VA 24450   |  
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Ranked #5 of 17 hotels in Lexington
Angier, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“nice hotel”
5 of 5 stars Reviewed October 21, 2013

nice hotel,clean,close to VA horse center. Would stay in this hotel again, Price average for nice hotel-you usually get what you pay for. Rooms clean and comfortable, can get refrigerator if requested

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review, October 24, 2013
October 23, 2013
Dear: Horse Lover
Thanks for Staying with us during your Horse show and for the kind words concerning your visit. We do have a great location, and offer our guest a clean and comfortable room.
We hope you will stay with us again soon.
Sincerely,
Thomas Newberry CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

138 people have reviewed this hotel

Traveler rating
    46
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    25
    9
    7
See reviews for
46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Hubbardston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

We chose this hotel while traveling toward Lexington, VA. We found great rates for the Military, better than AAA or AARP. Rubber Duck found with towels on the edge of the tub and a shower head taller than 6 ft 1 in.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominionLodgingSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, October 31, 2013
Thank you for staying with us. We are glad you enjoyed your stay with us and found the little rubber ducky a pleasant surprise. We hope to see you back again if you are ever back in the area.
Thank you,
Stacey DeHaven
Director of Sales
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Fayetteville, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2013

Bed and breakfast were good, after that it went down hill quickly. Small rooms with king size bed, super small bathroom. Front desk staff evening and morning staff both rude with attitude. NO ELEVATORS in entire building. With a two story building you would expect some consideration for the Senior Citizens traveling. hen asked about the elevators front desk person said to me "Just don't stay here anymore. "I said I wouldn't as a HOG member I'll tell my fellow members also.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominionLodgingSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, October 16, 2013
We always appreciate ideas for ways to make the rooms better. It is an older property without and elevator to the second floor. We just asked that if you are unable to make it to the second floor you requests that when making the reservation. Also, we will use your comments about the staff as a training opportunity and be able to guide them in a better direction. Once again we are sorry we dropped the ball with your stay. We thank you for your comments and will use them to ensure other guests do not have the same experience.
Thank you,
Stacey DeHaven
Director of Sales
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Alexandria, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2013

We were in town for a wedding. The hotel wasn't anything special, but it we had a decent night's sleep for the one night we were in town. Breakfast was pretty basic - we just had cereal and fruit - but it got the job done. Worth it for a night or two, but not much more.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominionLodgingSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, October 31, 2013
Thank you for your review and staying with us. We hope the wedding you went to was delightful. We hope if you are back in town you will stay with us!
Thank you,
Stacey DeHaven
Director of Sales
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Springfield, United States
1 review
4 of 5 stars Reviewed October 13, 2013

Nice hotel, close to Interstate 81, Washington & Lee University, and Virginia Military Institute. Relatively quiet with a decent breakfast included. A variety of restaurants are nearby. I would definitely return if traveling near Lexington, VA again.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review, October 17, 2013
October 17, 2013
We are very happy to hear you enjoyed your stay with us. I do appreciate the feedback on your stay.
I am glad you saw our new Lobby and Breakfast areas. I hope you enjoyed the new look with homemade Waffles, Sausage, and eggs. We try very hard to make sure our guest needs are meet. We hope to see you again the next time you are in our area.
Thank you.
Thomas Newberry CHA
General Manager
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corolla, United States
1 review
4 of 5 stars Reviewed October 8, 2013

This hotel is very clean and friendly. It is conveniently located to the college campus and the cute downtown area where you can enjoy several shops and restaurants. We drove from North Carolina Coast to Cincinnati, OH, and this was great mid-point location.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominionLodgingSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, October 31, 2013
We are pleased you found our hotel clean and friendly. We are glad we were a nice stop over one your long travel. If you are ever making the trip again please make sure to stop in and see us!
Thank you,
Stacey D.
Director of Sales.
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Somerset, United States
1 review
3 of 5 stars Reviewed September 25, 2013

The room smelled horrible, we burned a candle and sprayed with air freshener, didn't help much. The door didn't work well and when we arrived the shower drain barely drained (they fixed that right away and the door worked pretty good the last few days we were there). The breakfast area was perfect, food was great. Staff was friendly enough.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominionLodgingSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, October 2, 2013
We are sorry your stay was not perfect. I am not sure what the smell could have been but anytime you have any issue such as a smell please let the front desk know right away so we can move you rooms or see if we can fix the problem. Thank you for pointing out the drain to the front desk and I am glad they fixed it for you in a timely manner. I am thrilled you enjoyed our breakfast. We hope if you are back in the area you will stay with us again.
Thank you,
Stacey DeHaven
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lexington Inn

Address: 850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 17 hotels in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Lexington Inn 2*
Official Description (provided by the hotel):
Go back in time to the civil war era while staying at this new and unique Virginia hotel! The Best Western Lexington Inn is a great setting for vacationers and those traveling on business. Full-service accommodations are provided at a great value. All guest rooms are clean, spacious, up-to-date and equipped with free high-speed Internet access. Other amenities include an on-site exercise center, continental breakfast and a business center. ... more   less 
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Also Known As:
Best Western Lexington Hotel Lexington
Lexington Best Western

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