It's been a while since I experienced this level of "sub-prime" organization in a motel with excellent location. Near the historic district and the VMI campus this hotel must be the last to fill for special events weekends. While check-in and check-out went very smoothly, the rooms are "minimally adequate." While clean, there could be some extra attention to detail.

The biggest disappointment was the "complimentary breakfast." Let's start with only one microwave and one toaster, cloistered in a corner cubbyhole, therefore access is limited. Food items are not prepped in advance. The motel fails to provide the server a prep area with independent heating facility/equipment. The sever must share the microwave to heat and serve supplemental menu items as they are consumed.

The "biscuits" were frozen. The sausage patties are in a mini-refrigerator and biscuits and sausage must be heated by each patron while competing with the server. Condiment selection is broad - thanks. The serving area is neat but too closely located with the service line. Coffee, located apart from the service line, is excellent, full bodied - thanks. Fruit selection limited to apples only. Doughnut selection varied and fresh; but may have been frozen.

After fighting for cooking time, elbowing my way near the cubby-hole and heating my biscuit, the gravy with meat was delicious. Milk and yogurt containers are half-pint servings to match the mini-refrigerator compartment space available.

Highly suggest management look to realign the area. This breakfast nook area is compressed because it is collocated with the Front Desk and small sitting area. Suggest that the the computer and printer be moved to the second floor landing (wasted space), that would allow for additional space to expand the service line. Perhaps for separate fruit and sweets/doughnut, and bagel area. Bagel selection/choices adequate but fighting for cook time and access to the heat elements made the event a challenge.

Thankfully we were not rushed and could enjoy the "running of the bulls breakfast preparation" ritual performed by the other patrons. Great entertainment and I could not count the number of "excuse me" and "I'm sorry" comments these patient diners demonstrated.

Bottom line: my dear, patient, and never critical wife refuses to return to this Best Western until the service opportunities improve. It only takes a little time, thought, and minimum dollar expenditure to turn this "disaster area" into an acceptable breakfast area focused on the needs of the customer. I hope management will give the server a chance to excel. She has the personality just not the space and equipment.

I stayed at this Best Western on my way through Virginia. I was looking for a good value and I sure found it here...Check In was a breeze and the front desk staff was very helpful. I got to my room and everything was spotless. If I am even remotely in the vicinity and need a room again, I will definitely go back!

We stayed here on a busy Friday evening when it seemed the whole of the horse world had descended on Lexington for some event or other. Many surrounding hotels were charging astronomical prices for what rooms they had left, but here at the Best Western Lexington Inn we were even allowed to use a coupon for one of their few remaining rooms. The room was very clean with lots of lovely thick towels and the $65.00 we paid even included breakfast which was more than adequate. Just couldn't fault it for the price paid, excellent value.

We found this Best Western in a rest stop coupon travel book. We called that night on the road (which you have to do when using the coupon book) and got a room. With the coupon the rate was $65 + tax.

The room was clean and had no bed bugs, but it did have a few flies, a spider and a beetle. I'm not a bug person so this didn't make for a good night's sleep!

The bathroom itself it somewhat tiny, but clean so I can't complain too much.

There is a mini-fridge and hair dryer in the room. Beds are comfortable enough. The stay was quiet, although I think they allow for pets so you could hear barking at different points during the night. In all honesty, though, I'd rather hear barking than noisy people. The hotel is an exterior access hotel, which we liked, and is also near - but not right on, the freeway. Don't drink the in-room coffee, it's disgusting.

The breakfast is OK. Scrambled eggs (not fresh, probably instant) and sausages, biscuits and gravy, oatmeal, donuts, yogurt, milk, juices, and coffee and tea.

I recommend this hotel if you need a basic place to stay with no frills. It does the job - gives you a place to sleep. It is far, however, from 5 star.