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“Very accommodating!” 5 of 5 stars
Review of BEST WESTERN Lexington Inn

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BEST WESTERN Lexington Inn
2.0 of 5 Hotel   |   850 N Lee Hwy, 11N at I-64, Lexington, VA 24450   |  
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Ranked #4 of 15 Hotels in Lexington
Lexington, Virginia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“Very accommodating!”
5 of 5 stars Reviewed July 1, 2012

We are actually still currently staying in this property due to a very violent storm on June 29th that caused millions to lose power. We packed up our doggie and I reserved a room online very early the morning following the storm. We stopped by to make sure the reservation went through because the hotels phone lines were down. Tasha at the front desk was great, very helpful by letting us go ahead and check in due to the extremely high heat. Sooo convenient that they allow pets too! Nice grassy areas to walk the pup. And the rate was very reasonable in my opinion. We actually are choosing not to utilize housekeeping since our dog is with us, but all the ladies we came across this morning have been very nice. We did get some clean towels earlier too.

Fitness room is pretty nice, treadmill, elliptical, weight machine, & a bicycle occupy it. They also have a water cooler which is always a nice touch, along with a private bathroom. Breakfast was really pretty good for a freebie, eggs & sausage, along with biscuits & gravy, cereal, breads, donuts, yogurts, and fruit. Standard coffee, juices, & milks. Very nice indeed.

Our room is a non smoking with a king bed and microwave & fridge. It's very clean & comfortable, has 2 side chairs and a dining type table, along with a desk and separate chair for it. We hope to go home soon when power is restored but if I was in this area I would not hesitate to stay here at all!!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, July 5, 2012
Thank you so much for your review. We are excited we could help you in a time of need. It is not to offten we get to help our fellow neighbors but we are here if they need anything. We are glad you have enjoyed all the different admenities we have to offer including our workout room.
We hope you all (including your pup) are able to get back into your house again soon. Thank you again for your review.
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178 reviews from our community

Traveler rating
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    63
    35
    9
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
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English first
Dover, Delaware
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 19, 2012

This was our first night stop on a cross country trip. Breakfast was excellent. Room was clean. The main complaint was that the people next door were smokers and smoked directly outside our room. I wouldn't complain typically but they smoked ALL night long --several times I woke up with an overwhelming nasty cigarette smell throughout our room. Our 2nd and 3rd night Best Western experience in other cities were much better.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, June 21, 2012
Thank you so much for your review. I am pleased to hear you enjoyed our breakfast and the clean room. I am sorry for the smoke that came into your room. We are a smoke friendly hotel and do allow our guests to smoke. We try our very best to make sure all guests are happy and enjoy their stay with us. Anytime this happens please let the front desk know so we can come up with a solution that works for both you and them. I would like to thank you for still having faith in the Best Western Brand and continuing to stay with us. If you come through again on your way home we hope you stay with us.
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Ohio
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 12, 2012

We recently stayed at 3 different Best Western on a trip to The Outer Banks through Lexington, VA. We ranked this hotel #2 of the three. It was very clean and surprisingly quiet with the exterior entrances and its location near a fairly busy highway during our Saturday, May 26 stay. With its location in a town with two colleges, we checked their calendars to see if prices would likely be raised for a graduation, etc. We have stayed just up the freeway in Staunton several times so that is an option if the Lexington hotels have upped their prices or are booked. I also have a review of the other Best Western which is located really close to this one so check it out, too.

This hotel is amazingly clean and I really checked. I finally found just a little dust on the chair rungs under the chairs in the nice breakfast space where you can enjoy a good free breakfast which included nicely cooked scrambled eggs as a choice. The ladies in the breakfast area were very friendly and kept everything stocked.

The hotel"s location right beside Applebees and a Dairy Queen and gas station make it very easy to take care of business and get back on the road. Don't miss the mockingbird that perches in a light on the parking lot. It really adds to the otherwise typical road trip environment.

Overall, we probably will stay here again and will recommend it to friends and family. Be aware of the rather strict cancellation policy though.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lakewood, Ohio
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 26, 2012

Near the beginning of the Blue Ridge Parkway, but Lexington is a college town so you have to watch for local events and maybe the price is a little higher because of this. Hotel is located among other hotels and restaurants. Outside doors, but no problem with noise. Everything inside the room was quite adequate and the breakfast was good. Lovely birds singing in the trees and there was a little outdoor sitting area alongside the building.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherst, NH
Top Contributor
196 reviews 196 reviews
58 hotel reviews
Reviews in 87 cities Reviews in 87 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed May 12, 2012

My wife and I have been on a week long driving trip and this was the most expensive place we stayed by far. Maybe it's fact that it was a Friday night, or it's a college town, or their were weddings, but for whatever reason the rates seemed to be raised compared to other places we've stayed at. Otherwise, a decent place, nice rooms, Applebee's restaurant right next door, good internet connection.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
effort pa
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 7, 2012

Stayed here traveling back from Florida. Place was well kept was extremely clean looking and quite (when I was there). Price was reasonable the breakfast was OK for free. I would recommend this place it was great for my traveling through overnight stay.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, PA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 9, 2012

From reading the reviews, I expected much better. I'm surprised it carries the best western brand name, rooms are old, paint is bad, etc. etc. Really needs a total renovation

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review, April 11, 2012
I am very sorry your stay with us was not up to your expectations. We try our hardest to make every stay one that everyone enjoys. We are working are always working to update and make our property better. Thank you for letting us know about your stay and I am sorry again it was not up to your standards.
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Additional Information about BEST WESTERN Lexington Inn

Address: 850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Business Hotel in Lexington
#4 Family Hotel in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Lexington Inn 2*
Number of rooms: 72
Official Description (provided by the hotel):
Go back in time to the civil war era while staying at this new and unique Virginia hotel! The Best Western Lexington Inn is a great setting for vacationers and those traveling on business. Full-service accommodations are provided at a great value. All guest rooms are clean, spacious, up-to-date and equipped with free high-speed Internet access. Other amenities include an on-site exercise center, continental breakfast and a business center. ... more   less 
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Also Known As:
Best Western Lexington Hotel Lexington
Lexington Best Western

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