The hotel has definite housekeeping issues!! The bathroom wasn't very clean when we arrived. I just assumed that would be remedied the next day...boy was I wrong!! The housekeeping staff never cleaned our room at all the next day!! Even after stalking the outside of room. We left the room around 9:30 when we returned at noon for a quick change, the bed had not been made and it was evident that housekeeping had not come into the room. I called the front desk. When arrived back around 9pm...the room had still not been cleaned and I was told by the front desk that "housekeeping had already left" when I called at noon. It was evident that she didn't care!! There were no apologies. The next morning, housekeeping was knocking on the door at 8:30 a.m totally disregarding the DO NOT DISTURB sign!! The front desk is rude and doesn't seem to care about their customers. We WILL NOT stay in this hotel again!! I should have checked trip advisor...seems we weren't the only customers with a bad experience!!
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- Also Known As:
- Country Inn And Suites By Carlson, Lexington
- Country Inn & Suites By Carlson, Lexington Hotel Lexington
- Country Inn Lexington
- Lexington Country Inn