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“Great Stay” 5 of 5 stars
Review of Hampton Inn Lexington - Historic District

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Hampton Inn Lexington - Historic District
401 East Nelson Street, Lexington, VA 24450   |  
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Ranked #1 of 17 hotels in Lexington
1 review
“Great Stay”
5 of 5 stars Reviewed April 29, 2014

The Hampton Inn in Lexington, VA is a fantastic place to stay. Character that you have to see for your self. Downtown is within walking distance. Friendly staff and the summer night on the porch are amazing.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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390 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Williamsburg, Virginia
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 28, 2014

This hotel was a delightful find on the 64 corridor. After a long drive, it provided an elegant retreat in an absolutely sublime setting. Room was large, quiet, clean & in working order. Good restaurants are nearby & Lexington is a must see authentic, antique town. Wonderful experience!

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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 24, 2014

This is a very unique Hampton Inn, centered around an historic home. The service and accommodations are typical for Hampton Inn. Here, however, you have a beautiful historic home as part of the Inn. Very convenient to the Lexington downtown.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buchanan, United States
1 review
5 of 5 stars Reviewed April 22, 2014

The Lexington Col Alto is a wonderful and tasteful blend of modern accomodation with a Historical landmark - which is greatly appreciated. In an age where good manners and respect for customers is nearly lost in a culture where disrespect and ridiculous behavior are seemingly an endorsed norm - IT WAS GREAT to stay at a place where all the employees were kind and engaging during the execution of their tasks. regards, David E. Bryan

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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HICA97, General Manager at Hampton Inn Lexington - Historic District, responded to this review, April 25, 2014
Thank you for such a wonderful review! I agree with you. Sometimes it seems people forget the "Golden Rule"; "treat others as you would have them treat you". I love that we are a family owned and operated business and that we strive to treat our staff and guests to a family atmosphere of mutual respect.

Thank you for staying with us and we hope to see you again real soon!

Sincerely,

George Moore
General Manager
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de
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 21, 2014

The grounds and lobby area were beautiful. Room was clean and we had no issues. Would definitely recommend this hotel to others and would stay here again. We visited VMI and Boxerwood Gardens while in town.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 21, 2014

The hotel has a beautiful entrance and the lobby. feels like a home. But thats about it! As soon as u come out to go to the rooms it feels like a Best western. Not impressed! Save the money and go to another 3 star hotel nearby which would cost half. The breakfast bar was not fully stocked and had to ask for items repeatedly.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HICA97, General Manager at Hampton Inn Lexington - Historic District, responded to this review, April 25, 2014
Thank you for choosing Hampton Inn for your lodging recently. We really appreciate your business. Thank you for noticing that this is an historical property. The main house is 187 years old this year and we are very proud to be the caretakers of this facility for the past 17 years. We strive to provide the very best lodging experience for all of our guests, but it appears that we have not done that in your case. Please accept my sincere apology. As we have already communicated with you, your room charge was removed. We hope that you will consider staying with Hampton Inn on your next trip.

Thank you again for staying with us in Lexington.

Sincerely,

George Moore
General Manager
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Silver Spring, Maryland
Top Contributor
51 reviews 51 reviews
45 hotel reviews
Reviews in 28 cities Reviews in 28 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed April 15, 2014

My family did a road trip to Natural Bridge, Virginia and decided to spend the evening in nearby Lexington. After a full day of driving and sightseeing, we arrived in at the hotel around 4PM. The hotel is part of an historic mansion called Col Alto and the lobby and public rooms have the look and feel of an antebellum home. Our checkin was smooth and we were in a double queen bed room facing the front courtyard. While we prefer 1BR suites when traveling with our kids, the room was very comfortable and had a nice balcony for looking out at the grounds and nearby town. We walked to dinner and strolled around the town and had a very pleasant evening.

Our only complaint is also a compliment. When we returned to the room around 9PM and began preparing for bedtime showers for ourselves and the kids, we discovered that the bathroom water would not get hot. When my wife called, the desk person was very sympathetic and explained that a maintenance person could be called, but it would mean making a repair late into the night, most likely. After a day of a four hour drive to Va and sightseeing, we obviously did not want a plumbing repair keeping us up into the evening, so we said we would make do. The front desk person ( or manager?) immediately offered to "take off" the charge for our stay. My wife thought she meant some sort of hotel fee, but she meant the full room charge. We were stunned. It was an amazing display of customer service and satisfaction and one I have not encountered from a hotel in years.

I don't know that we will be traveling to Lexington again anytime soon, but I would certainly recommend the Hampton Inn for family travel to the area. It was very convenient for our activities and the staff ( not just the desk clerks), but also the staff at the breakfast buffet were friendly and professional in every interaction.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Lexington - Historic District

Address: 401 East Nelson Street, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 hotels in Lexington
Price Range (Based on Average Rates): $$
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Also Known As:
Hampton Inn Lexington - Historic District Hotel Lexington
Hampton Inn Historic District
Lexington Hampton Inn

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