The facility needs a major renovation. Not sure where to start. The staff were friendly, courteous and met our needs. The continental breakfast was adequate. We rented three rooms for our family so we saw little difference in the quality in each room - so it was not just one bad room - all three were similar. Some of the issues: toilets did not flush properly, broken tub stopper, difficult to lock doors (looked as if the doors had been jimmied open at some time), only one side of a two room passage could be secured (family so we lived with it), seats of cloth chairs stained, squashed bugs on walls, one stairwell had a strange (foul) smell. I will be contacting the parent company to lodge a complaint.
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- Also Known As:
- Quality Hotel Lexington
- Quality Inn And Suites
- Americas Best Value Inn Lexington