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“not cheap” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   2814 N. Lee Highway, Lexington, VA 24450   |  
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Ranked #12 of 17 hotels in Lexington
Evans City, Pennsylvania
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“not cheap”
3 of 5 stars Reviewed November 12, 2012

staff was very friendly at the desk and helpful. At breakfast they did not keep coffee in the pots and the serving lady was rather rude. The spigot to adjust the water in the tub was in need of repair it was really hard to adjust the water temp. I will spend the extra 10$ and stay somewhere else.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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73 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 1, 2012

Housekeeping came to the room to use the special spray to eliminate the smoke odor.

This caused a sinus reaction the next morning, even the hall had a strong smoke odor.

I should have left and gone to a different property.

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  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 26, 2012

Right off I-85 this was a nice, clean and updated hotel to stop at with my family. The room looks like it was updated recently and it was clean. Not a bad price for an overnight but could have been a little lower. Staff was VERY friendly.
Was only upset that there wasn't room to sit for breakfast and the staff was sitting there eating but when the desk attendant asked if we needed a table, they quickly moved. Paying guests should have preferred seating.
Breakfast was more than other hotels - very good!!!
We are planning similar trip in November and will consider staying here again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oldham, United Kingdom
Top Contributor
75 reviews 75 reviews
45 hotel reviews
Reviews in 50 cities Reviews in 50 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 14, 2012

Stayed here for one night while visiting Virginia Military Institute. I have read a review describing the inn as run down, moldy and damp - this does not describe the place in which I stayed. I had a large, well-equipped room in which everything was clean, dry and functioning. The bed, in particular, was a good one and I slept well. The location was out of town - but not far out, and close to the interstate highway.
In the morning the large breakfast-room had everything I needed in the way of food both hot and cold. If I again visit Wytheville I shall head straight to this place.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Front Royal
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 17, 2012 via mobile

This property is run-down. First 2 rooms assigned were very musty with mold growing all over the a/c vent. Carpeting and bedding were damp as well. Everything was dusty. 3rd room was tolerable. We are both still coughing from breathing in who knows what. Much nicer hotels in area but we were here during a busy weekend and all were sold out. Front desk very friendly. Close to 81.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Albany, Indiana
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 14, 2012

This Quality Inn is well kept. Its location right by the interstate exit (#195) was convenient.
The pool is heated, but has a bit of coolness to the water that was most refreshing. It was of a decent size, not the tiny pool that so many indoor ones are.
The room was clean. The beds were truly comfortable. The bedspreads looked new, unlike the ratty and stained ones that are sometimes encountered. The TV was a 32" flat screen. There were many channels available.
The "hot breakfast" was made hot by biscuits and gravy and scrambled eggs. The one defect in the stay was that the food bins were not kept fulled and coffee was often gone. Also, the breakfast space that was open only had 4 tables and people had to sit on lobby areas. Then, after a number of complaints from people to the front desk, a door was opened and lo and behold there were ten more tables.
The desk clerk at check in was most polite and helpful. She is an asset that the hotel should treasure.

Room Tip: Coupon books which offer prices lower than Choice Hotels are available in many places. We already...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 11, 2012

We stayed here because everything was booked in Roanoke. I was really afraid that I would be disappointed, but I was not! Everything was nice and because of the extra workers that were staying for the weekend, the staff put us in a quieter area just in case the people got rowdy (which they did not). I thought that was very thoughtful of the clerk. The bed was comfortable and the room was nice. I would not mind staying again.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 2814 N. Lee Highway, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 17 hotels in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Lexington
Quality Inn And Suites
Americas Best Value Inn Lexington

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