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“A most pleasant evening stay” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   2814 N. Lee Highway, Lexington, VA 24450   |  
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Ranked #12 of 17 Hotels in Lexington
New Albany, Indiana
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“A most pleasant evening stay”
4 of 5 stars Reviewed August 14, 2012

This Quality Inn is well kept. Its location right by the interstate exit (#195) was convenient.
The pool is heated, but has a bit of coolness to the water that was most refreshing. It was of a decent size, not the tiny pool that so many indoor ones are.
The room was clean. The beds were truly comfortable. The bedspreads looked new, unlike the ratty and stained ones that are sometimes encountered. The TV was a 32" flat screen. There were many channels available.
The "hot breakfast" was made hot by biscuits and gravy and scrambled eggs. The one defect in the stay was that the food bins were not kept fulled and coffee was often gone. Also, the breakfast space that was open only had 4 tables and people had to sit on lobby areas. Then, after a number of complaints from people to the front desk, a door was opened and lo and behold there were ten more tables.
The desk clerk at check in was most polite and helpful. She is an asset that the hotel should treasure.

Room Tip: Coupon books which offer prices lower than Choice Hotels are available in many places. We already...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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78 reviews from our community

Traveler rating
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    17
    14
    13
    22
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32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Georgia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 11, 2012

We stayed here because everything was booked in Roanoke. I was really afraid that I would be disappointed, but I was not! Everything was nice and because of the extra workers that were staying for the weekend, the staff put us in a quieter area just in case the people got rowdy (which they did not). I thought that was very thoughtful of the clerk. The bed was comfortable and the room was nice. I would not mind staying again.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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o
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 9, 2012

On our return trip from North Carolina, need to find a hotel at night. Found this one on the couple book. It is closed to high way exit and they accepted the price in the couple book. It has nice and comfort room, and clean bathroom, addition a very good hot breakfast. The mattress was too soft for me. The only problem is the isolation between rooms are bad. Our room and next room are connection room. The next door checked in late and we could hear them talking for over half hour.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Knoxville, TN
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 5, 2012

We were on our way from Knoxville, TN to Carlisle PA for a car show and stopped here for the night. Even though we had reservations, we were a little concerned about the No Vacancy sign on the front door. The friendly front desk staff explained it was due to all of the out of state electric company personnel who had come to help with the power outages due to the historic storms on 6/29/12. We were checked in and on our way to our comfortable room in no time.

There were plenty of fluffy pillows on the clean, comfortable beds. There was a flat screen TV, refrigerator, microwave, coffee maker and iron w/ironing board in the room. The AC unit tried and tried, but couldn't really keep the room cool ( it wasn't hot in the room by any means, but it was pretty clammy).

There was an abundance of clean towels and washcloths, and the normal contingent of shampoo, lotion, conditioner and soap. The nightlight on the hair dryer actually worked! There was a little wear and tear obvious in the bathroom, but overall it was good. Plenty of water pressure, too, even on the top (4th) floor.

Breakfast was pretty standard; the only thing missing was waffles. There is a rather small seating area (only 4 tables that seat four people each), but there is a quiet, auxiliary seating area off the main area.

Overall, a nice stay at a good hotel and we would recommend it for the ~85/night price.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2012 via mobile

We stayed here june 30th to july 1st due to the major power outages. It was clean, comfortable, and friendly. Thanks for finding us a room in all the chaos from the storm and power outages.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Staten Island
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed July 3, 2012

We booked this hotel because I have Choice rewards. Because I didn't have to pay they gave us a dirty room with broken outlets and peeling paint in the bathroom and bugs. When we checked out I informed the front desk, her attitude was "it was a free room" so whatever.

Room Tip: go to Howard Johnsons up on the hill maybe they care
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  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 8, 2012

It is a nice basic hotel. If you are looking for all the frills, this isn't the hotel for you. If you are looking for a good night's sleep at a reasonable price, this is it. The rooms were clean, the bed comfortable, and breakfast was good. The only down side was it was is on the outskirts of town. It takes a few mile to get to the Jackson sites. I

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 2814 N. Lee Highway, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel Lexington
Quality Inn And Suites
Americas Best Value Inn Lexington

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