The hotel is pretty basic, but the staff is incredibly nice. Bobbi at reception treated us very well and her positive service-minded attitude and solution oriented frame of mind is enough to recommend the Leesburg Best Western if you should find yourself in need of a hotel in the area.
We were in the area for a wedding and did not have a car. The hotel shuttle took us where we needed to go; were it the mall, other hotels or the airport. We were truly impressed of their flexibility.
All staff were great. The drivers as well - all of them. Polite, friendly and in a cheerful mood. Here, the management has done something right.
The hotel is a bit outdated and needs an update on the interior, but then again the service makes up for it.