We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Staff” 4 of 5 stars
Review of BEST WESTERN Leesburg Hotel & Conference Center

Save Saved
You added BEST WESTERN Leesburg Hotel & Conference Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN Leesburg Hotel & Conference Center
2.5 of 5 Motel   |   726 East Market Street, Leesburg, VA 20176   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Ranked #5 of 7 hotels in Leesburg
Stafford, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent Staff”
4 of 5 stars Reviewed February 10, 2014

I stay at this hotel about 7 times per year for a retreat. The hotel staff is amazing - they go above and beyond to make your stay pleasant. The hotel is pet friendly so am able to bring the four-footed family members when needed. Recommend this as a good place to stay.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, February 13, 2014
Thank you for your kind review! We strive for excellence and appreciate you taking the time to let us know what we did right. Your kind words are especially heartwarming coming from someone who has stayed with us so often. We enjoyed hearing that our staff consistently goes above and beyond in providing excellent service and have shared your comments with them.
It is a pleasure to be a pet-friendly hotel. We understand how important it is for folks to be able to travel with their pets and find good quality lodging. After all, pets are part of the family!
On behalf of the entire Leesburg Best Western team, thank you for being our guest and we look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

152 people have reviewed this hotel

Traveler rating
    65
    50
    18
    12
    7
See reviews for
48
30
16
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Martinsburg, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2014

The hotel had a number of issues including broken heater, lights not working, broken sofa, but the worst part was the blaring music all night from the lobby area. Considering I was at the far end of the hotel and could still hear it that's a big issue. When I complained about it, they did nothing. People stay at hotels to get sleep while they are traveling, you can't sleep if there's loud music. After a long day on the road and an early morning this was not something I needed. I'd have slept better in the car!!

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, February 11, 2014
Thank you for taking time to leave us a candid review. All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel.

We would like to apologize that your stay did not meet your expectations. As soon as we read your comments about the state of your guest room, the room was inspected by management to ensure that any problems had been resolved.

We would also like to apologize again on behalf of the party noise that disturbed your stay. Whenever we are made aware that guests are behaving in a noisy fashion that is disturbing to other guests we quickly seek to remedy the situation. Unfortunately, our efforts were not successful in this case and we are reviewing our policies to be sure that the same situation does not occur again. Our goal is that every guest enjoys their stay in all aspects and we apologize that this was not your experience. We were glad to compensate you for your trouble, but if you would like to discuss the matter further, please feel free to contact the hotel directly: (703) 777-9400.

We do hope that you will reconsider staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg, Pennsylvania
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 26, 2014

We stayed one night at this hotel (room 103) due to attending an event at a local vineyard and didn't want to make the drive home late at night with snow. The hotel is OK overall from the little we saw while there but we didn't get hardly any sleep due to the very noisy heater/fan wall unit. It kicked on/off all night long and at very frequent intervals and when doing so it was quite loud and extended wind up/down of the unit. We attempted to go to sleep around 12:30 am and by 6:30 am and after all night of tossing/turning and mostly no sleep, we both decided to get up instead and drive home to sleep in our own bed, so it was a wasted stay for us. The breakfast was decent, however I found it was very odd that there was absolutely NO lighting above/around the food to be able to see it very well. The room was very dim. The sausage and sausage gravy for the biscuits was quite salty as well. We will not being staying here again and was told at the event (of course after we already booked) that the Comfort Suites (across the road) was the better place to stay.

Room Tip: Stay away from room 103 due to AC/heat unit noise...don't know about others.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, February 3, 2014
Thank you for your feedback regarding your recent stay. While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests.
We do appreciate you letting us know about the issue with the heating unit in your guest room and our maintenance engineer has addressed the concern. When such an issue occurs during a guest's stay we are happy to offer an alternate room, if available.
We are also sorry to hear you were disappointed with our complimentary breakfast buffet. Most of our guests are pleased with the breakfast as noted in other reviews - we do apologize that the offerings during your stay failed to meet the standards we strive for.
We never want to hear that a guest decides to select an alternate hotel for future stays and hope that you will give us another try. We would appreciate the opportunity to exceed your expectations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 13, 2014

We arrived on Christmas day, and the room was clean, the beds comfortable. It was cold, and
there was plenty of heat. Enough electrical outlets. Towels plentiful and thick.

All was fine - except the breakfast. I think it was the worst breakfast I've ever had at a motel and at a Best Western. I understand it was the day after Christmas and probably guests were sparse, but it was inedible. Usually you can get real butter and half and half, and they had neither. Even the toast was awful!

I'm still giving them 4 stars because of the time of year. The following day, we went into town for breakfast.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, January 16, 2014
Thank you for taking time to share your experiences as a guest at the Leesburg Best Western. We are glad you enjoyed a warm, clean room and comfortable bed! I'm very sorry to hear you were disappointed with our complimentary breakfast buffet. Most of our guests are pleased with the breakfast as noted in other reviews – we do apologize that the offerings during your stay failed to meet the standards we strive for. Our goal is to ensure that our breakfast consistently meets both franchise standards and internal hotel standards in its offerings, at all times, for all guests. We look forward to exceeding your expectations should your travels permit a return visit. Again, thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, NJ, United States
1 review
5 of 5 stars Reviewed January 1, 2014

We always stay at this hotel on our way to visit with our son's family in Powhatan, VA. It is the perfect place for us as we can have out dog stay with us. They always give us a ground floor room, very convenient for bringing our dog in and out, and also for us as we are in our late 70's. The people are very nice, the breakfast is good, and the room is large and clean.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, January 3, 2014
Thank you for choosing The Best Western Leesburg when visiting your family in Powhatan, VA! And thank you for your kind words about our friendly staff, abundant complimentary breakfast, and clean and spacious rooms. That you have chosen to stay with us time and time again is the greatest compliment we can receive.
It is such a pleasure to be a pet-friendly hotel. We understand how important it is for folks to be able to travel with their pets and find good quality lodging. After all, pets are part of the family!
On behalf of the entire Best Western Leesburg Hotel and Conference Center team, we are grateful to have had you stay with us and truly look forward to hosting you (and your dog!) again on your next trip to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2013

Very nice hotel...clean, quiet, curteous staff. Great location. Awesome 'free' breakfast in the morning!! We have stayed here several times over the past few years & are never disappointed. The service is always consistant! Our friends went with us & said the same thing...we will definelty be back!!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 20, 2013
"Best bang for your buck!!" is such a lovely way to start off a review. We so appreciate your taking the time to share your recent experience at the Best Western Leesburg with the TripAdvisor community. It is especially gratifying to hear such comments when it is from a guest that has stayed with us multiple times and never been disappointed. One of the greatest compliments we can receive is that our "service is always consistent". We have shared your review with our staff members and look forward to your return visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 6, 2013

This is a good hotel, has all the amenities you want at a good price point. I stayed for three nights, and though the decor is dated, and a renovation is clearly needed, the beds are comfy and there are good toiletries and towels in the bathroom. Slept well.

The best thing about the hotel are the staff, they're are excellent, they were very helpful arranging the hotel's shuttle to and from Dulles and to downtown Leesburg for me, as well as giving me good advice on the local area.

Plus points are the price point, airport shuttle, staff quality and free breakfast.
Downsides, smoking is still allowed in this hotel so the corridors can be smoky of a night as people go for their cigarettes at the end of the corridor. Hopefully Best Western will go smoke-free very soon, and the doors could be a bit thicker to insulate noise from the corridor, but that's a minor gripe.

All in all, I'd recommend, good place for business travellers for Leesburg / Dulles.

Room Tip: Ask for a non-smoking room away from the freeway, should be quieter.
See more room tips
  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 20, 2013
We read your review of your recent stay at the Best Western Leesburg with great delight. It is very gratifying to hear that your multiple night stay met your expectations as a business traveler. Thank you for your comments that our staff is "excellent". They were so pleased with that pat on the back! We are trying to move toward a more smoke free environment by placing our smoking rooms all together in an area that will be less frequented by our non-smoking guests. Thank you again for taking the time to share your experience with the TripAdvisor community. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to BEST WESTERN Leesburg Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Leesburg Hotel & Conference Center

Address: 726 East Market Street, Leesburg, VA 20176
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 hotels in Leesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Leesburg Hotel & Conference Center 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Tingo, Priceline, BookingOdigeoWL, Reservation Counter, Hotels.com and Venere so you can book your BEST WESTERN Leesburg Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Leesburg Hotel Leesburg
Leesburg Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Leesburg Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.