We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cigarrette Smoke Inn” 2 of 5 stars
Review of BEST WESTERN Leesburg Hotel & Conference Center

Save Saved
You added BEST WESTERN Leesburg Hotel & Conference Center to your Saves list
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Leesburg Hotel & Conference Center
2.5 of 5 Motel   |   726 East Market Street, Leesburg, VA 20176   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #5 of 7 Hotels in Leesburg
Springfield, United States
1 review
“Cigarrette Smoke Inn”
2 of 5 stars Reviewed September 23, 2013

My husband and I came into town for a good friends wedding. All of the other hotels in the area were booked solid so we lucked out with a room at the BW. The outside is old and outdated but the lobby was moderately nice-it looked like it had been remodeled in the last few years. The couple in front of us had booked a nonsmoking room-and they were told that because they did not directly book through the hotel website their room had been changed to a smoking room and there was nothing else available for them. We, thankfully, still had a non smoking room but the entire hallway and our ROOM stunk. It was really gross and all of our clothes stunk like smoke when we left the next morning. I would not recommend this hotel to non smokers for sure. yuck.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 20, 2013
We appreciate your taking the time to write a review about your stay. While it is difficult to hear that a guest's stay has been less than satisfactory all feedback is taken very seriously so that we can ensure future guests do not experience the same concerns. As you noted, our hotel has received many upgrades in the last few years and in an effort to better accommodate our guests that do not smoke, we are trying to move towards a smoke free environment by placing our smoking rooms in an area less frequented by non-smoking guests. Part of this endeavor to eliminate smoking odor includes recent re-carpeting of most of our guest rooms. Thank you again for your feedback and we hope that you will stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

156 reviews from our community

Traveler rating
    65
    53
    19
    12
    7
See reviews for
49
32
16
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Milford, United States
1 review
5 of 5 stars Reviewed September 23, 2013

the service, comfort, convenices and courtesy of the staff were all excelent. I would stay here again if I was in the area. I think they force you tomake this review longer than necessary; I said all i had to say but it won't accept mypost unless it is longer and i really have nothing else to say. thi is a good hotel, stay there.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 2, 2013
"Wonderful Stay" is such an awesome way to start a review! We are so happy to hear that you enjoyed the comfort and convenience of our hotel and the courteous service that you received from our staff! Thanks so much for being patient with the review site so you could share your positive experience with others in the TripAdvisor community. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed September 23, 2013

We have stayed here many times and find the staff to be very helpful and friendly, and the rates to be reasonable.
Easy access to the Washington D.C. Dulles International Airport.
The first time we stayed, we accidentally drove past because it is located in the back of a small strip mall.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 2, 2013
Thank you so much for being one of our loyal guests! One of the best compliments that we can receive is that a guest enjoys their stay with us so much that they come back again...and again! It is wonderful to hear that our staff is always so helpful and friendly and that you view our hotel as a good value. Thanks so much for mentioning our convenient location near Washington Dulles Airport. This is a plus for many of our guests!

Thank you again for taking the time to share your feedback with the TripAdvisor community. We will look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
1 review
2 of 5 stars Reviewed September 3, 2013

This hotel is priced right and has some amenities that are nice (larger breakfast offerings than average and a decent pool). But you have to put up with shabby bedding, powdered eggs, broken toilet seats, smelly and very dated bathrooms and lack of any kind of on-site staff that can assist with any kind of issue (need for extra bedding? No. Clogged a toilet? No. Need a pillow? No.). If in the area, we will not stay here again.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 20, 2013
Thank you for taking the time to let us know about your recent stay. We appreciate your comments about our extensive complimentary breakfast buffet and courtyard outdoor pool. Our goal is that every guest is satisfied in every aspect of their stay and it appears as though we have missed the mark in some areas during your visit with us. We have shared your comments with our staff and reviewed our room inspection procedures so that our high standards are met in all rooms before they are occupied by guests. We sincerely apologize that the service you experienced by our team members did not meet your expectations. Thank you again for sharing your experience with us so that we can use your feedback as a reminder to our staff members to strive for excellence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
65 reviews 65 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 2, 2013

very good hotel to stay in Leesburg.
Close to the outlet; Big room; good bathroom, clean and big; very good breakfast.
There is a pool outside, good to kids. I strongly recommend this hotel to stay for business or vacations, mainly for purchases, due to outlet and other stores close.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 2, 2013
Thanks so much for your very kind comments regarding your stay with us. We are so pleased to hear that you enjoyed your spacious guest room - and the level of cleanliness. We are also happy that you enjoyed the convenience of our location, near a fabulous outlet mall! Our guests love being within a short drive of both the Leesburg Corner Premium Outlets and downtown Leesburg which features specialty boutiques, art galleries and wonderful restaurants.

Thank you for your positive recommendation to others who may be traveling to Leesburg for business or a vacation. We appreciate you taking the time to share your experience with the TripAdvisor community.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somers Point, United States
1 review
3 of 5 stars Reviewed August 28, 2013

We recently stayed at this hotel during our trip to Leesburg for the Babe Ruth World Series. This hotel was recommended by the World Series and their rates were affordable for everyone on the team. The staff was extremely accommodating to our team, helping us to set-up a barbecue outside by the pool to help keep our food costs down. Their shuttle helped us by transporting the players to practice so that all the parents didn't have to trek them back and forth. With that said, the rooms were less that acceptable. They did not have 'visible' dirt or dust, however there was an obvious moldy, musty smell, especially from the bathroom. Their floors need to be scrubbed and disinfected. The carpets need to be shampooed. The bed seemed old and was uncomfortable. The breakfast made several of our coaches and players in need of a bathroom close-by, which is a problem when you are there to play baseball!!! The breakfast could have fresher, more palatable options that don't make the customers sick to their stomachs! Our coaches actually told the boys not to eat the eggs so they would be okay for the games! There are so many other options in the area, and as we have family in the area and return often, I would not stay here again. These issues aren't costly to correct and if they had been I would recommend it for it's value.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2013

This is a great hotel with the most accommodating and friendly staff. It is located close to historic Leesburg as well as the Leesburg Outlets. The hotel will take you to the outlet center and retrieve you and your packages when ready to return. I've stayed here when the place is filled with baseball teams, wedding guests, and never have an issue. I would highly recommend you chose this hotel on your next visit to Leesburg, Virginia.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 2, 2013
Thank you for your positive feedback! We love your comment that we have the "most accommodating and friendly staff" - what a fabulous compliment! We are so happy that you enjoy the convenience of our location near the outlets and downtown Leesburg...and the convenience of our complimentary shuttle service! We sincerely appreciate your positive recommendation to others who will be visiting Leesburg.

Thanks so much for taking the time to share your experiences with others in the TripAdvisor community!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Leesburg Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Leesburg Hotel & Conference Center

Address: 726 East Market Street, Leesburg, VA 20176
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 Hotels in Leesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Leesburg Hotel & Conference Center 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Priceline, Tingo, BookIt.com, Hotels.com, Reservation Counter and Odigeo so you can book your BEST WESTERN Leesburg Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Leesburg Hotel Leesburg
Leesburg Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Leesburg Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;