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“First Class Hotel- All the way” 5 of 5 stars
Review of BEST WESTERN Leesburg Hotel & Conference Center

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BEST WESTERN Leesburg Hotel & Conference Center
2.5 of 5 Motel   |   726 East Market Street, Leesburg, VA 20176   |  
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Ranked #5 of 7 hotels in Leesburg
Mishawaka
Top Contributor
65 reviews 65 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
“First Class Hotel- All the way”
5 of 5 stars Reviewed August 24, 2013

My wife and I stayed 4 nights here during the Babe Ruth World Series and could not have been happier. The staff was friendly, the Breakfast area was the largest I have seen at a BW, and the food selection was tops. The staff kept things clean, neat, and well stocked. Even with a few of the teams staying there, it was NOT noisy. Everyone was well mannered, friendly and just a great place to stay. It is easy to access from Hwy 7 By-pass and close to Dulles Airport if you were to fly into there. If we ever go to Loudon County again, we will stay at Leesburg Best Western.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, December 2, 2013
Thank you so much for staying with us during the Babe Ruth World Series - we are thrilled that you had such a nice stay with us! We appreciate the nice compliments regarding our complimentary breakfast buffet in the morning. We love hearing that you were happy with both the selection of foods and the service that you received from our breakfast staff.

Thank you for taking the time to share your experience with the TripAdvisor community. We will hope to welcome you back to Leesburg in the future!
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154 people have reviewed this hotel

Traveler rating
    65
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See reviews for
49
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
arlington,va
1 review
5 of 5 stars Reviewed August 11, 2013

The driver Ray who picked us up at White's Ferry was fantastic. Very helpful! This was our last stay after biking the C&O canal with my grandson and my Niece's 2 boys. The overall stay was great but Ray the shuttle driver was the icing on the cake. What a sweetheart with all his insight and helpfulness!

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dahlonega, Georgia
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 5, 2013

This hotel is a step up in quality from most US Best Western we have encountered. Quiet location (but close to main routes). Standard BW rooms, clean and comfortable.
The free breakfast was a major improvement - proper crockery and cutlery rather than the usual plastic, all items regularly replenished up to the closing time, and grits and warm biscuits on the buffet.
The reception staff could not have been more helpful. They supplied us with a room convenient for a wheelchair-trapped guest, and when we had an insurance problem, they faxed a long document to England for us at no charge.
We would have no hesitation in returning.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, August 7, 2013
Thank you so much for your review of your recent stay at our hotel. We are so pleased to hear that we made such a positive first impression. It is such a delight to hear that you found your guest room to be clean and comfortable and thoroughly enjoyed the complimentary hot breakfast buffet in the morning. Thank you so much for the nice compliments about the service that you received from our front desk staff. We were happy to be able to provide you with a wheelchair accessible room to make your stay with us more comfortable.

The best compliment that we can receive is that we made such a good impression that you will want to return and see us again. We truly appreciate you taking the time to share your positive experience with others on TripAdvisor.
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Washington, District of Columbia, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

We stayed here for one night to explore Leesburg and the surrounding farms. We really enjoyed our stay! The hotel is clean, and the staff are friendly. The location is convenient, whether going to old town Leesburg or grabbing something quick in the restaurants literally across the street. We loved our hot breakfast, too.

We will definitely come back.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, August 5, 2013
Thanks so much for staying with us on your recent trip to Leesburg. We are so happy to hear that you enjoyed your stay and found the hotel to be clean and our staff friendly! Many of our guests love the convenience of our location - downtown Leesburg, outlet shopping and great restaurants are all just a short drive from the hotel. We love hearing that you enjoyed our complimentary hot breakfast buffet in the morning. Getting our guests' day off to a great start is one of our top priorities!

Thanks so much for sharing your positive experience with others on TripAdvisor. We will look forward to seeing you again soon!
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 30, 2013

If I could give zero stars, I would. This place was awful and the staff was rude and apathetic. My reservation was not honored. My friend and I paid for a non-smoking room and received smoking room. When I complained they insisted that this was a "special request" and could not be guaranteed. I'm not sure how smoking or non became a special request but as a hotel you choose bed type and smoking type-- that's it. If a hotel can't handle that, I really don't know how they stay in business.

Our room was DEFINITELY smoking and smelled as though a team of Olympic chain smokers had been training in there for the past five years. Windows open about three inches so airing out was not an option. Bedding smelled and felt awful and there wasn't a comforter at all - just a sheet. Carpet was squishy and damp and had some "interesting" stains. Ick.

Our favorite feature though was pair of tailgating guests hanging out in the parking lot hooting and hollering at us as we drove by - really pulled the whole experience together.

Gross. Gross. Gross.

Of course, if you're an indoor smoker, you're in luck! You'll love it here.

P.S. Only stayed here bc it was the only place left with vacancy when I had to attend a friend's wedding. Would have slept better in my car.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, United States
1 review
5 of 5 stars Reviewed July 30, 2013

Every time I go to the Leesburg VA Hotel I am treated with kindness and complete satisfaction. I have a good sleep on the comfy beds, fluffy pillows and feel safe. I enjoy the breakfast in the morning, especially the waffles.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, August 4, 2013
Wow! "Complete Satisfaction" - what a fabulous compliment! We are so happy to hear that our staff consistently treats you with kindness and you have a restful night sleep at our hotel. We are delighted to hear that you enjoy our complimentary hot breakfast buffet in the morning. The make-your-own waffles are a big hit with many of our guests!

Thanks so much for being a loyal guest. We hope to welcome you back again soon!
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Stafford, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2013

I have stayed at this hotel several times in the past year. The staff - from the front desk to the maintenance - are always willing to help with any situation or question. What is good about this hotel, too, is that it is pet-friendly so I am able to bring my 4-footed family members with me!

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, August 4, 2013
Thank you for being a loyal guest! We are so pleased to hear that all of our staff is so responsive to your requests. It is our pleasure to be a pet-friendly hotel. We understand how important it is to be able to bring the entire family (including your 4-footed family members) with you on vacation.

Thanks for taking the time to share your experience with others on TripAdvisor. We will look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Leesburg Hotel & Conference Center

Address: 726 East Market Street, Leesburg, VA 20176
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 hotels in Leesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Leesburg Hotel & Conference Center 2.5*
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Also Known As:
Best Western Leesburg Hotel Leesburg
Leesburg Best Western

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