I just wanted to give a shout out to an outstanding employee. My husband and I are traveling to Leesburg in a few weeks for a family wedding. I called and made the reservation with The Best Western and i was told on two separate occasions by an other employee that I would receive a confirmation email for my reservation and I never received. I called back and had the privilege of speaking with Yarona. My reservation was booked for the incorrect dates (which I had also been told by another employee that this issue had been corrected and it had not been... Very frustrating). Yarona took the time to listen to what had happened, took my number down and proceeded to call me back with the problem solved. I really appreciated how she handled the situation. My husband and I are looking forward to our stay with your hotel In a few weeks. Thanks again Yarona for your patience and time.