As we approached this best western and I saw the building I thought: " ok another old BW.(sigh)" . So I was prepared for the dated room and the old BW style. However, there are things about this hotel that go beyond the surface that at the end made our one night stay very pleasant. First, when you get to check in the staff is friendly, professional, helpful and make you feel welcome. Then there was this nice smell of freshly made popcorn! Yes, just around the check in area towards the elevator there is a popcorn machine. Free popcorn was a good surprise! The room, as expected is dated but the tv is already a flat screen. Another good surprise. The bedlinen and the bed itself very comfy and clean. The bathroom also clean and the shower was good. The next morning breakfast came with another delicious surprise. Very nice selection that included yogurt, fresh fruits, scrambled eggs and all served in "real" plates, real mugs for coffee and glasses. Also, the room where breakfast is served is spacious, bright and overlooks a green area outside
So to summarize, this BW might look old but the quality of the stay makes up for the looks. After all, who wants looks when you get so much more in terms of quality, cleanliness and friendly staff? We would stay at this BW again for sure.
Room Tip: because the hotel is located off the road I guess all rooms would be quiet.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 22, 2012
Thank you so much for taking the time to review your recent experience at the Best Western Leesburg. We are so happy that we pleasantly surprised you so many times during your stay with us! We love that you found our front desk staff to be friendly, professional, helpful and welcoming. It is great to hear the compliment on the smell of the freshly made popcorn – this is one of our signature items…and we are so happy that you enjoyed this treat!
Thank you for the nice compliment regarding the cleanliness and comfort of the guest room. As you mentioned, we have upgraded all of our televisions to flat screens. We have also updated the bed linen package. Each year our owners invest funds into upgrading the hotel to keep the property current with both Best Western brand standards as well as the overall hotel trends.
How wonderful that we surprised you again during breakfast! We are thrilled that you enjoyed the variety of foods on the buffet, having real plates, mugs and glasses and a spacious room with a view while dining.
Thank you again for taking the time to share your positive experience. Our staff will be so proud to hear your overall compliments about thequality, cleanliness and friendly staff that you experienced during your stay. We look forward to welcoming you back on your next trip to Leesburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.