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“Dont judge a book by its cover” 4 of 5 stars
Review of BEST WESTERN Leesburg Hotel & Conference Center

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BEST WESTERN Leesburg Hotel & Conference Center
2.5 of 5 Motel   |   726 East Market Street, Leesburg, VA 20176   |  
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Ranked #4 of 7 Hotels in Leesburg
Scottsdale, Arizona
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
“Dont judge a book by its cover”
4 of 5 stars Reviewed October 19, 2012

As we approached this best western and I saw the building I thought: " ok another old BW.(sigh)" . So I was prepared for the dated room and the old BW style. However, there are things about this hotel that go beyond the surface that at the end made our one night stay very pleasant. First, when you get to check in the staff is friendly, professional, helpful and make you feel welcome. Then there was this nice smell of freshly made popcorn! Yes, just around the check in area towards the elevator there is a popcorn machine. Free popcorn was a good surprise! The room, as expected is dated but the tv is already a flat screen. Another good surprise. The bedlinen and the bed itself very comfy and clean. The bathroom also clean and the shower was good. The next morning breakfast came with another delicious surprise. Very nice selection that included yogurt, fresh fruits, scrambled eggs and all served in "real" plates, real mugs for coffee and glasses. Also, the room where breakfast is served is spacious, bright and overlooks a green area outside
So to summarize, this BW might look old but the quality of the stay makes up for the looks. After all, who wants looks when you get so much more in terms of quality, cleanliness and friendly staff? We would stay at this BW again for sure.

Room Tip: because the hotel is located off the road I guess all rooms would be quiet.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, October 22, 2012
Thank you so much for taking the time to review your recent experience at the Best Western Leesburg. We are so happy that we pleasantly surprised you so many times during your stay with us! We love that you found our front desk staff to be friendly, professional, helpful and welcoming. It is great to hear the compliment on the smell of the freshly made popcorn – this is one of our signature items…and we are so happy that you enjoyed this treat!

Thank you for the nice compliment regarding the cleanliness and comfort of the guest room. As you mentioned, we have upgraded all of our televisions to flat screens. We have also updated the bed linen package. Each year our owners invest funds into upgrading the hotel to keep the property current with both Best Western brand standards as well as the overall hotel trends.

How wonderful that we surprised you again during breakfast! We are thrilled that you enjoyed the variety of foods on the buffet, having real plates, mugs and glasses and a spacious room with a view while dining.

Thank you again for taking the time to share your positive experience. Our staff will be so proud to hear your overall compliments about thequality, cleanliness and friendly staff that you experienced during your stay. We look forward to welcoming you back on your next trip to Leesburg.
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160 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
McMurray, Pennsylvania
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 11, 2012

Best Western Leesburg Via is a great hotel - great quiet location - lots of green space to walk your pet - nice free breakfast - great staff - nice rooms with super comfy beds - outlet mall very close. ......not a problem for me but nothing in walking distance must drive to stores or restaurants

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 28, 2012

We normally book hotels via 'Priceline's Name Your own Price' bid4rooms method and have rarely been disappointed. This was no exception, even though we had to lower the hotel star rating to 2-1/2* to get a reasonable rate on midweek days near Washington Dulles airport (on weekends and holidays the 3-4* star hotels will also accept very low bids in this IAD business area). We had included the Leesburg VA area (about 25 min drive from Dulles) to do a little sightseeing in this small historic town. When we got this Best Western we were at first concerned since these can be very different in design and many still have smoking rooms and accept pets. I called the hotel 2 days before arrival and gave them our room preference (non-smoking, quiet location, preferably recently refurbished) and we got just such a room on the 2nd floor (there is an elevator). Free WiFi Internet worked well; new flat-screen TV, room was very clean, the shower-curtain looked almost new. Room had a refrigerator, microwave, small safe. We slept well. Free parking. The hotel has a shuttle bus to IAD, but only on request. Friendly staff.
Even our low Priceline room rate included good free warm breakfast choices, usually very pricey in many other airport area hotels. There is a huge Outlet Mall less than a mile from this hotel. The hotel's outdoor pool was already closed for the season mid Sept. but there is a small gym.

Room Tip: Call hotel front desk day(s) before arrival, to give them your room preferences (King or 2 beds, qui...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, September 30, 2012
Thank you so much for taking the time to write such a detailed review on your recent stay at the Best Western Leesburg.

We are so pleased to read that you enjoyed the hotel so much! Our staff is always more than happy to note special requests on reservations in order to ensure that guests have a pleasant stay with us. Thank you for the nice comments regarding the cleanliness of the room and the friendliness of our staff. We will certainly share your comments with the staff - they are always excited to hear positive feedback from our guests.

Great to hear that you enjoyed all of the complimentary amenities at the hotel - everything from the free internet access, refrigerator and microwave in your room, to the complimentary hot breakfast buffet in the morning. Our breakfast is a bit hit with many of our guests - we believe in getting folks off to a great start in the morning!

Thank you again for taking the time to share your positive experience with others on TripAdvisor. We look forward to welcoming you back again soon!
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Round Hill, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 25, 2012

My out of town family stayed here over the weekend for my daughter's wedding and were treated very well. My Aunt lost her camera after taking a lot of pictures at the wedding, her grandson was playing with it and lost it in the room somewhere. She was devastated. I went over to the hotel and they really showed concern and care for our predicament. A maintenance man went to the room and really went above and beyond to look for it and he found it! I had to hug him! Other places in my experience will just say no, we can't find it, sorry out of luck. But they really cared, and were so nice. Will definitely recommend this hotel to anyone coming into town.

Room Tip: These people care about you!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, September 30, 2012
Thank you so much for the nice note. We were so happy that you selected our hotel for your out of town family for your daughter's wedding. We were absolutely thrilled that we were able to help you locate the missing camera! We understand how important photographs and memories of special occasions are...and didn't want anyone to go home without them.

Thank you again for taking the time to share your experience on TripAdvisor. We look forward to welcoming your friends and family again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehall, PA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

Stayed at BW for one night. Clean room, comfortable bed, large bathroom with plenty of towels. Room was in the back area, so nice and quiet.
Breakfast was good and had a nice selection.
Would stay again if I'm in the area for a short stay.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Va
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 8, 2012

For a cycling group like ours (Get Out & Go Tours), this hotel offers the combination of location - proximity to the C&O Canal; service - they will come get cyclists from the Virginia side of Whites Ferry; and price - it is more economical than the nearby hotels that are newer and don't offer shuttle.

Breakfast here is very nice, with a large breakfast room, not a cramped space. On arrival, it's nice to get complimentary warm popcorn from their popcorn cart.

Rooms have been mixed, in that some are just fine, while others have had minor points if issue with odor or another point of need. We brought it up with the front desk, and they made a note and immediately provided another room, so we've rated the service and overall satisfaction higher as result.

The outdoor pool is nice, in season. For fall stays though, this is not a pool and jaccuzzi hotel, and you would need to select one of the competitors if that's what you want.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, CA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2012

Stayed there for four nights and had very good experience. Although the hotel is tired, its front desk staff Bobbi (very sweet woman) made me totally ignore the physical appearance of the property. She went extra miles to help me find an appropriate room and even helped me print my boarding pass when the printer in business center run out of ink. Plus free hot breakfast, free Internet, free USA Today, free coffee and tea all day long, close to Costco, close to highway 7. What else you can expect ... If the owner can refurbish the lobby and rooms, this would be a perfect hotel.

Room Tip: Make sure you can get a room with easy access to the parking lot because the hotel is a two-story bu...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Leesburg Hotel & Conference Center

Address: 726 East Market Street, Leesburg, VA 20176
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Leesburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Leesburg Hotel & Conference Center 2.5*
Number of rooms: 99
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Also Known As:
Best Western Leesburg Hotel Leesburg
Leesburg Best Western

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