My out of town family stayed here over the weekend for my daughter's wedding and were treated very well. My Aunt lost her camera after taking a lot of pictures at the wedding, her grandson was playing with it and lost it in the room somewhere. She was devastated. I went over to the hotel and they really showed concern and care for our predicament. A maintenance man went to the room and really went above and beyond to look for it and he found it! I had to hug him! Other places in my experience will just say no, we can't find it, sorry out of luck. But they really cared, and were so nice. Will definitely recommend this hotel to anyone coming into town.