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“Great customer service” 5 of 5 stars
Review of Not Your Average Joe's

Not Your Average Joe's
19307 Promenade Dr, Landsdowne Center, Leesburg, VA 20176
+1 571-333-5637
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Ranked #14 of 171 Restaurants in Leesburg
Price range: $29 - $31
Cuisines: American
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Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Dining style: Casual Dining
Description: What does creative casual cuisine mean? Exactly what it says. We're creative, because we reject the same-old-same-old in favor of tastes that are interesting and unique. We're casual because while our food may be worth getting dressed up for, we invite you to come as you are. We're all about cuisine in the sense that our chefs apply high standards of culinary art. There it is. Creative. Casual. Cuisine. If it sounds like your kind of place, then you – like us- are not your average Joe.
Leesburg, Virginia
Senior Contributor
44 reviews 44 reviews
21 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
“Great customer service”
5 of 5 stars Reviewed September 17, 2013

We live nearby and have eaten here quite a few times and have always been happy with the food and service. It has outdoor seating on the street of a small shopping center and the inside is decorated in lively colors. Recently my husband and I both ordered the same entree and a few minutes later the waitress came to apologize and tell us that entree was not available. She explained why and then told us to order anything we wanted and our tab was "on the house." The manager also came to apologize and the waitress apologized again. We were not presented with a bill and we gave the waitress a generous tip. A couple of years ago we had a similar circumstance and again our entire tab was "on the house." There were 4 of us, including alcohol. Under this circumstance, most restaurants will offer a complimentary dessert or appetizer or a gift card for a future meal, but to pick up the tab is, in my opinion, quite classy! They have won my business and I'll bring friends!

  • Visited September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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124 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Any
English first
Waterford, Virginia, United States
15 reviews 15 reviews
11 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Nice place for a glass of wine”
3 of 5 stars Reviewed September 14, 2013

Made a quick stop for a glass of wine and some apps. Good wine list and reasonable prices made this worth a mention. Good apps as well.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
68 reviews 68 reviews
41 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
“Labor Day Monday - short on ingredients but still a good experience”
3 of 5 stars Reviewed September 2, 2013 via mobile

Enjoyed our dinner but they were out of their famous bread and the meatloaf. They did substitute pizza bread with some cheese which was pretty good. My husband did find something else on the menu that he liked but we'd gone specifically for the meatloaf so it was a disappointment. I tried the chicken enchiladas and they were very tasty. Our server was fairly good but we had to ask twice for silverware and one of the food runners said they'd get my husband a refill and they never returned. Just a few little things. We will return for the good food but not our best visit.

Visited September 2013
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Sterling, Virginia
14 reviews 14 reviews
9 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“What an unbelievable dinner!!!!”
5 of 5 stars Reviewed August 28, 2013

What a place!!!!! Excellent service, excellent atmosphere and an awesome server in Caitlyn G. We went last night for a celebratory birthday dinner. The fresh bread and oil mix is delightful and very tasty. I ordered the lobster roll from their email that they sent out, it was not listed on any of the menus, you just have to ask for it. My wife ordered the Chicken Enchilada's, her goto order every time we eat at NYAJ's. I had a nice tall blue moon in a chilled beer glass with a slice of orange and my wife had the Joe's Jungle Juice. That was an awesome drink. It hid the liquor very well. The lobster roll did not disappoint. Most places mix the lobster with imitation crab meat, and then mask it by adding more celery and mayonnaise. Not at NYAJ's, they did it right. Big chunks of fresh lobster meat which tasted wonderful. Caitlyn was very polite and at tentative and very helpful and understanding. The servings were too much so we had taken our leftovers to go and we finished by ordering the s'more creme brulee. That was very tasty but very, very sweet. The one thing I noticed about NYAJ's is that the server's and hostess' all help each other and always have a smile on their face. One manager came over to us several times to make sure everything was ok, and our dinner and dessert were brought to us by two different servers. As far as celebrating my birthday, since I ordered the lobster roll, they took that off of our bill instead of the lesser priced Chicken Enchilada. Most places take the lower priced item off the bill. I thought that was very interesting and smart on their part. The second thing I noticed is that they offer you a free meal AND dessert. Most places either offer you a free entree OR dessert. Again, a great place to eat and we also helped out the local Ashburn Fire Department last night by donating 15% of our bill to their organization just by mentioning their name to Caitlyn at the beginning of our service. They were there for a fundraising event. I would highly recommend NYAJ's for any occasion big or small.

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Knoxville, TN
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good food & nice variety”
4 of 5 stars Reviewed July 30, 2013

Liked the outdoor eating space. The menu has a good selection and reasonable prices. The casual style and good service made for a nice family dinner.

Visited July 2013
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NYAJoes, General Manager at Not Your Average Joe's, responded to this review, August 13, 2013
Hey friend, Thank you so much for the feedback. I really appreciate you taking the time to give us feedback. We can't wait to see you again.

P.S. the pizza is our best kept secret!

Joe Becker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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