Here is the email I sent to the Inn after my stay. It pretty much sums it up........
I stayed over at your inn last night in room #3. I must say I was disappointed with my stay. This email is probably falling on deaf ears since no one seemed to care about how my stay went when I checked out this morning. It began with me entering my room, which I was paying $130 for mind you, to find the maids hanging out. One was ironing and sitting on the bed, her child sitting in the chair watching tv and eating and the other talking and hanging out with all of their personal belongings strewn about and the bed messed up. This was my welcome. This is what I was paying $130 for? You have to be kidding me? Don't the maids know when people are checking in? Aren't there only 12 rooms or something? As they left they said they were going to hang out in room 6. I had to inform them our friends just checked in there. The rooms, structurally were actually in pretty good shape. That couldn't be said of the so called "grand period furniture". The knobs had come off of the draws to the chest and the chair was in very bad need of replacing with stains and holes in it. I know it is supposed to be period furniture but does that mean it has to be broken and stained? The tv was pretty crummy too. Also, the shower did not work. The water barely trickled out. So let's recap. The maids hanging out in my room as I enter, crappy furniture and no shower, all for $130. Wow, what a great deal! At least the breakfast was good, I'm not sure I would describe it as "gourmet" though, as it is referred to on the website. Anyway, I usually measure these types of circumstances on how well the staff resolves the problems. When I told the woman downstairs the shower was broken she just sort of huffed. I never received an apology nor was I asked how my stay was. The place is a disgrace. Fix the furniture, your staff and your attitude. The only real service we received was from the nice gentleman serving breakfast. This email will be copied to all area and national trip advisors and reviews. Ain't the internet great?? Maybe that will motivate you to fix things up, but I doubt it, since not much seemed to be in order when I got there and I'd be willing to bet I'm not the first to experience this.
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