I have been to Melt 3-4 times. My experience has been nothing but positive each time. The burgers are delicious! I have always gotten the bunless, and the salad they put the burger on is delicious! My husband raved about the bun when we went today. I have had the fries, the onion rings (amazing), sweet potato fries (incredible) and the gravy fries (least favorite). Inside is a bit crowded and finding seating can be a challenge. Burgers cooked to order (so be patient).