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All 7 Leesburg hotels

Hampton Inn and Suites Leesburg: Traveler Reviews

2.5 of 5
117 Fort Evans Road NE, Leesburg, VA 20176
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Ranked #3 of 7 hotels in Leesburg
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95 reviews from our community

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Traveler rating
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    35
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Date Rating
Kansas City, Missouri
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
“The airport shuttle doesn't run until 10 am on weekends”
3 of 5 stars Reviewed November 18, 2012

Basic Hampton amenities, we almost always use Hamptons when we travel, this was nice as expected. We were in town for two nights for a wedding. A block of rooms was reserved, but I know that the wedding planners had some issues. A very nice breakfast buffet was arranged for wedding guests for the morning after, hosted by the bride's parents, and that was all lovely. Our issue was with the shuttle. We had been told that there was a free shuttle to the airport, and all we had to do was request it. I even called twice before we arrived to verify that, and how that was all to work. We flew into Dulles on a Thursday afternoon, and all went according to plan, although it did take a while for the shuttle to arrive after we called. We had an early flight out on Saturday morning and I was trying to arrange the shuttle at the desk, when we were informed that the shuttle did not run until 10 am on weekends. First mention of that! That was too late for us, so we ended up with an unexpected $40 cab ride to the airport. I was disappointed that in several communications, we were never informed of that. If there are specific hours, and people are talking to you about the shuttle, the hours should be disclosed up front. I considered that to be terrible customer service.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
190 reviews 190 reviews
74 hotel reviews
Reviews in 63 cities Reviews in 63 cities
382 helpful votes 382 helpful votes
“Basic Hampton Inn”
3 of 5 stars Reviewed November 12, 2012

Hampton Suites is part of the Hilton hotel chain. I have stayed at numerous Hamptons throughout the U.S. Hampton Suites offers standard single rooms or for an extra $10 per night you can upgrade to a suite with a large king bed, pull out sofa bed, small refrigerator and microwave oven. The suite is one larger room compared to a smaller standard room.

Hampton’s always provide a basic complimentary breakfast, which includes coffee, juice, yogurt, bagels, cereal, hard boiled eggs, some egg special of the day with some sausage or bacon and make your own waffles.

Hampton’s are basic clean hotels. This one was no different. The view from my room was of the highway. I heard the adjacent Homewood Suites was a much better hotel, with much larger rooms and a full kitchen.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reston, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Great Experience!”
5 of 5 stars Reviewed November 5, 2012

With the most recent storm to hit our region (Hurricane Sandy), my wife and I had the pleasure of staying at this hotel when we lost power to our home. The rates were very fare, especially with booking short notice. The staff was friendly upon arrival, and understood our situation with losing power at our home. They allowed us to hold our room for the next night and said that as long as we told them by 6:00 the next evening we would not be charged.

The rooms were very clean and the bed was comfortable. It appears to have been updated within the past several years (flat screen television etc…).

Breakfast was great. They had a good assortment of juices, cereals, pastries, fruit, yogurt etc…
If our power ever goes out again, we know where we will be staying.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
36 helpful votes 36 helpful votes
“Ultra-spacious suite came in handy on a rainy day!”
5 of 5 stars Reviewed October 26, 2012

Being that we were going to be here for three nights, I booked a suite, which turned out to be ideal when one day was a total washout....having the extra space eliminated the claustrophobic effects of being confined to a small room on a day with constant rain. Staff service was exceptional at every turn, and the breakfasts were enhanced by the graciousness of the surroundings-we especially liked the fireplace/entertainment center arrangement, and may have to incorporate that concept into our next home!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Awful. Rooms unclean, unsanitary (reeked of cigarette smoke). Unprofessional staff.”
1 of 5 stars Reviewed October 6, 2012 via mobile

I was checked into a room that was unclean, smelled foul(including reeking of cigarette smoke even though it was a nonsmoking room). After complaining to the staff, the unprofessional front desk clerk refused to provide any assistance, became defensive, and blamed the customer. Thereafter the room was never cleaned during the two night stay. No alternative accommodations were provided even though promised. The entire hotel is below par and inconsistent with the image I am sure Hilton wants to present with this brand. I will never stay at this hotel again and will be reluctant to stay at another Hilton hotel unless I receive assurance that my experience is atypical and appropriate steps are taken to address this truly awful experience. I am traveling with a four year old, which made the whole experience especially harrowing. Do not stay here!

  • Stayed October 2012
    • 1 of 5 stars Cleanliness
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Matt U, General Manager at Hampton Inn and Suites Leesburg, responded to this review
October 10, 2012
Dear Guest,

First thank you for taking the time to provide your feedback regarding your stay. I am certainly disappointed that your stay was not all that it could have been. But I do appreciate your feedback on your recent stay with us. Second, I would like to apologize for the condition of the room. I understand the freshness of the room and the manner in which this situation was addressed were of concern. Finally, I do appreciate you bringing this to my attention and will be sure that both of these issues are resolved with our housekeeping and front desk staff. Situations such as this are not typical of our hotel and we would love to show you our improvements should you return to the area again. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn and Suites Leesburg

Also Known As:
Hampton Inn And Suites Leesburg Hotel Leesburg
Hampton Inn And Suites Leesburg Hotel
Hampton Inn Leesburg
Leesburg Hampton Inn
Address: 117 Fort Evans Road NE, Leesburg, VA 20176
Phone Number:
Region: United States > Virginia > Loudoun County > Leesburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Leesburg
Price Range: $$
Hotel Class:2.5 star (2.5*)
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