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Comfort Suites Leesburg: Traveler Reviews

2.5 of 5
80 Prosperity Ave, Leesburg, VA 20175
Hotel amenities
Comfort Suites Leesburg
Ranked #2 of 7 hotels in Leesburg
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67 reviews from our community

    Trip type
Traveler rating
    36
    24
    4
    2
    1
Date Rating
Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Trip Advisor Steered Us Wrong This Time...”
2 of 5 stars Reviewed February 25, 2013

We refer to Trip Advisor on a regular basis. We usually are in total agreement with the reviews. The members do a great job of giving honest insight. However, this time, the group missed the mark.

We were very disappointed with the Comfort Suites in Leesburg, Virginia.

Although the front desk help was very pleasant, the room was not.

Upon entering the room, we noticed that it was very cold. We thought that since it was an individual unit, that if we turned the heat on, the room would be heated when we came back from supper. It was, but as the night progressed, it was evident that the room was going to be very hot or cold. The thermostat could work no other way. We did not get a good night's rest.

Additionally, there were stands of body hair in the tub. The tub had been cleaned, but the hair was there. Gross. The first two towels we tried to used were stained with brown stains. The toilet paper was awful.

We did not complain because this was an overnight trip. We chose to skip the breakfast because we feared more of the same. We cut our loses and headed out for breakfast.

There are other hotels in the area. Book one of them.

Room Tip: Look elsewhere.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura F, General Manager at Comfort Suites Leesburg, responded to this review
March 4, 2013
I would like to say I am sorry you were disappointed with your recent stay. I can assure you that this not what I expect to hear from one of our guests and that the issues you had are not acceptable at Comfort Suites. I do wish you would have let us know during your stay so we could have made your stay more enjoyable and so that I could have spoken to the staff members to make them aware of the issues. I understand your disappointment but I do hope if you are in the area again you would let us try to make this up to you. I would like for you to contact me personally if you do return to the area so I can make sure your stay is enjoyable. Thank you for your review.

Laura Fletcher
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Burke, Virginia
1 review
“Cleaning Staff”
5 of 5 stars Reviewed February 25, 2013

I would just like to commend the cleaning staff at the Comfort Suites - Leesburg for turning in a Nintendo game system that my grandson left in the hotel. I know these games are expensive and due to the honesty of the cleaning staff to turn this is was greatly appreciated. I would highly recommend this hotel. The breakfast buffet was great and the front desk employees was very polite and helpful. There was pizza delivery that took no longer than 10 minutes deliver and right to my room. It is great when you have kids and don't want to drag them out.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura F, General Manager at Comfort Suites Leesburg, responded to this review
March 4, 2013
Thank you for your review I am glad we were able to return the Nintendo game system to you I know how our children/grandchildren love them. I hope that when you return to the area we will see you again.
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Arlington, Virginia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Winter Get-A-Way in Leesburg Country”
5 of 5 stars Reviewed February 25, 2013

Wanted a "Winter Leisure Get-A-Way" and Leesburg, VA, was the spot.
We shopped at Leesburg Premium Outlets where there were NO CROWDS and attentive
sales clerks. Perfect activity for a rainy day in the country.

Our hotel was lovely Comfort Suites located inside city limits. This hotel has indoor pool that was well used by all ages. Even though we did not use the pool, we enjoyed watching others splash and play. Also has a nice gym. Business Center. Lobby. Friendly, attentive staff.

Breakfast so good with homemade waffles, oatmeal, juice, coffee, pastries.
Beautiful yard and patio, too. :)

Room Tip: Some rooms have a small balcony.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kiwi141 about Comfort Suites Leesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura F, General Manager at Comfort Suites Leesburg, responded to this review
March 4, 2013
Thank you for your review. I hope when you are planning your next "Winter Leisure Get-A-Way" you will again pick Leesburg VA and Comfort Suites Leesburg.
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Elkridge,MD
Top Contributor
59 reviews 59 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“Nice, clean, convenient for wine country”
4 of 5 stars Reviewed February 3, 2013

We stayed here on a cold Feb weekend. The room was very large, the staff was very nice and the shuttle service was handy. We did not use the pool, but we did have the breakfast. It had a wide selection of food and drinks. The eggs were bland that day but that is a small gripe. Central Leesburg is a few minutes up the main road, and I did not notice any road noise. I am a light sleeper, and the heater/ac in the room will keep the fan on continuously so I like that.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tommy8244 about Comfort Suites Leesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura F, General Manager at Comfort Suites Leesburg, responded to this review
February 7, 2013
I woud like to thank you for your review. I am so glad you enjoyed your stay at Comfort Suites Leesburg. I hope to see you again soon.

Laura
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California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Comfortable, accomodating, convenient”
4 of 5 stars Reviewed January 17, 2013

I have stayed a few times at this hotel while visiting a nearby college. They have reasonable rates, extensive amenities, and an accomodating staff. The rooms are clean and comfortable, quiet and off a main street. The hotel is convenient to the major thoroughfares with a 10 minute trip taking me to Purcellville. The outlet mall and other major shopping venues and
restaurants are nearby also. The beds are firm but fine for me even though I prefer a comfort
top mattress usually. In room microwave, mini-fridge, a sofa, table, and desk provide extra convenience for an extended stay. The breakfast area is equipped with paper goods for use at anytime. During the holidays, the hotel was decked out with a tree and the manager arranged special festivities/snacks. I have not used the Dulles airport shuttle, but I understand that they provide a complimentary one. I would not hesitate to recommend this hotel.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura F, General Manager at Comfort Suites Leesburg, responded to this review
January 18, 2013
Thank you so very much for your review. We are so glad you have chosen to stay at Comfort Suites will visiting Leesburg. We look forward to being able to serve again in the future.

Thank you
Laura
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Additional Information about Comfort Suites Leesburg

Also Known As:
Comfort Hotel
Comfort Hotel Leesburg
Leesburg Comfort Suites
Address: 80 Prosperity Ave, Leesburg, VA 20175
Region: United States > Virginia > Loudoun County > Leesburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Leesburg
Price Range: $$
Hotel Class:2.5 star (2.5*)
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