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“Learning Made More Enjoyable” 4 of 5 stars
Review of The National Conference Center

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The National Conference Center
18980 Upper Belmont Place, Leesburg, VA 20176   |  
Hotel amenities
Bristol, Virginia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Learning Made More Enjoyable”
4 of 5 stars Reviewed April 1, 2012

The National Conference Center was designed specifically for trainings; however, they attempted to make learning more palatable with wonderful meals, many amenities, and a courteous, helpful staff. It is a very large center, and hallways and tunnels connect all the buildings, which is a plus as you do not need to go outside, if you do not care to. The one downside is the many tunnels and hallways with limited directions, which are not very clear. Staff members must be accustomed to the numerous requests for directions and assistance, but they were very kind, and many walked with me to ensure I got to where I needed to go. Everyone greeted me with a smile. The food, served cafeteria style, was exceptional. They had many unusual offering for those who wanted to try something new, but there were equally as many choices of traditional American fare. At breaks from the meetings, refreshments were available, and fresh fruit was in abundance.

Room Tip: All rooms are very small, designed for work. Some have only showers, while others have a bath/showe...
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCCmeet, Public Relations Manager at The National Conference Center, responded to this review, April 16, 2012
Hi,

Thank you for your review. We're absolutely delighted you enjoyed your stay at the conference center and were able to see the value in NCC's distraction-free campus. Your headline, "Learning made more enjoyable" is exactly our intention. We're happy you were able to focus on the task at hand and we were able to meet the expectations of your organization. I look forward to sharing your feedback about the dining room with our Executive Chef and his team; that's wonderful you were able to try something new during your stay! We also appreciate your room tip as we do try our best to accommodate special requests when possible. Thank you again for your positive feedback and we look forward to having you back with us again soon.


Sarah Vining
Marketing Manager
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48 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
DC
Top Contributor
96 reviews 96 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 15, 2012

I have visited the NCC five times now in the past six months for various training sessions. Each visit has been unique but the consistent thread has been the wonderful staff and great food. The facilities are perfect for small or large conference gatherings and offer myriad breakout and plenary rooms. Attendees are also able to use the gyms to keep up exercise routines and it is close enough to Leesburg to enjoy the attractions. A good deal!

Room Tip: All the rooms have a view of the grounds so you won't go wrong there.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCCmeet, Public Relations Manager at The National Conference Center, responded to this review, February 16, 2012
Sharal,

Thank you for your review. We're happy you enjoyed your stay and I'll be sure to share your kind words about our staff and the great food with our front desk and executive chef. It's wonderful to hear you took advantage of the fitness center. Thank you for the helpful advice to others on the proximity to Leesburg and view of the serene setting from every window. We hope you'll be back again soon.

Thank you,


Sarah Vining
National Conference Center
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Portland, Oregon
Top Contributor
131 reviews 131 reviews
119 hotel reviews
Reviews in 106 cities Reviews in 106 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed July 1, 2011

Stayed here one night for a conference and received some of the most pleasant customer service ever! I would prefer not to stay here for conferences, however, as it is most confusing to get around. Food was yummy!

Stayed June 2011, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCCmeet, Public Relations Manager at The National Conference Center, responded to this review, July 5, 2011
Hi,

Thank you for your feedback. We're glad to hear you were pleased by our customer service and friendly staff. It's our mission to reach beyond your needs and delight you prior to arrival, during your stay and after departure.

We appreciate you taking the time to review your stay at The National Conference Center.

Thank you again.

Sarah Vining
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester County, New York, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 20, 2011

Where to start...
First take this review with a grain of salt because this place isn't really a hotel, it is a conference center that caters to large groups of military folk and happens to have sleeping quarters. If you are visiting the area for pleasure I would avoid this place like the plague. For a company looking to book an inexpensive conference center you can probably get a lot of bang for your buck here.

1) National: F
For a place that calls itself the NATIONAL Conference Center and caters so heavily to US Military folk I was HIGHLY disturbed that nearly everything in my hotel room was made in a foreign country (mostly China).

2) Rooms: D
The room I stayed in was more similar to jail cells I've seen on prison tours than a hotel room. Cramped, small window, and not comforting. The bed in the room I stayed in faced the door which had a 1/4 inch gap around it that seemed to flood my room with light. With all the room lights turned off it made the door look like something out of a horror movie with an eerie white light all around it.

3) Common areas: F
The furniture throughout the facility was identical to the junk they had in lounges at the college I went to - it looked like it dated back to the 1950's. All the charm of a nuclear fallout facility or a bunker for the apocalypse.

4) Dining: F
To get from certain sleeping areas to the cafeteria (yes, the all you can eat type where you use trays) you have to wander through the unadorned white walled underground labyrinth. In it's defense the halls are very well lit and clean...The food is what you'd expect from a school cafeteria.

5) Grounds/Location: A
The place is on a great piece of land and they haven't messed it up. About 3 miles away (15$ taxi) is an Outlet Store area. About 1 mile away are a few shops and a great little cafe called "Not Your Average Joe's". The hotel has an airport shuttle which runs $20 PER PERSON. A taxi to the airport is only $30 so if you are going with colleagues take the taxi.

6) Conference Center: C
There were 2 conferences going on when I was staying here and they.competed with each other for signage real estate. Not a lot of thought seems to have gone into the governance of where conference signage should be posted, and what is appropriate. One hallway leading to the 2 conferences was littered with signage from both conferences and seemed disorganized and cluttered.

Room Tip: Stay near Black Olive, landmarks helpful in maze
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  • Stayed May 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waltham, Massachusetts
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 12, 2011

I had read the reviews and I was bracing myself for my stay here.
But I was completely happy staying at the National Conference Center. The rooms are small single rooms but they are absolutely spotless. The bed was confortable. Every staff person I spoke to was unfailingly helpful and gracious. I spoke with the front desk, security, housekeeping and the business office. They were all helpful. The food was delicious and is included in the price of the room. The grounds are manicured. It was a very nice place to have a conference.

Room Tip: Rooms are comfortable and quiet.
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  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCCmeet, Public Relations Manager at The National Conference Center, responded to this review, May 23, 2011
Hi,

I'd like to thank you on behalf of the team at The National Conference Center for your positive review. We're delighted to hear you enjoyed your stay while training here at NCC. I appreciate you taking the time to commend our front-of-the-house staff and dining services - I also passed along your review. We invite you to come back and see us at NCC. Please let us know when you'll be here again. Thank you!

Sarah Vining
Marketing Manager
The National Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennesaw, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2011

In case you have the misfortune of going there, here are a few tips:
1) The rooms are small (because bathrooms used to be shared--one per floor, so when they added bathrooms into each unit, the units became "micro-hotel" style rooms) so do try and get out about, if the weather permits. If you're claustrophobic, it might be a problem.
2) There's about a three inch gap between the bottom of the door and floor, so you'll want to block it with towels in order to shut out excess light and get rest at night.
3) Heating/air conditioning units are quite loud. They bubble and clank constantly (I thought mine was malfunctioning, and had maintenance check it. Nope. They are supposed to be that loud). If you can stand to have the HVAC off at night, you might get rest.
4) The water made myself and many, many of my coworkers ill. I recommend buying bottled water in town when you arrive.
5) The food is very low quality, and not fresh. Several people in my group were nauseated by most of the dishes served, and were reduced to eating salads and picking through a few other items.
Side Note: The cafeteria is only open at certain times, including the beverage cages.
If you want to eat, or drink anything other than tap water, you have to get down to the cafeteria on time. Which means: NO sleeping in on weekends.
6) Cell phone reception is only good in the guestrooms, outdoors, and in the periphery of the buildings. The entire complex is cement, so you won't get reception in most of the meeting rooms or really anywhere inside the buildings. You need to be near a window or outside.
7) There are a few options for doing laundry at this facility. If you use their dry cleaning service, it's VERY expensive. If you want to use the coin laundry rooms, there is one in the north building with 3 washers and 3 driers, and the same thing in the south building. The complex has 2 buildings, housing a total possible capacity of 900 people. 6 washers total, 6 driers...for 900 people. You get where this is headed, right?
8) The free internet provided is plug-in only--no WIFI.
9) There were bugs in my room at times. Many others had the same complaint. Also, I highly recommend checking your mattress for bedbugs upon arrival.
10) Getting away from the facility is difficult and expensive, unless you have (or rent) your own vehicle. The place is isolated on a lot of acreage, and walking to anything becomes a huge task in bad weather. A simple ride to the Dulles Airport from the facility (12 miles) is $20 by NCC shuttle, and $30+ by cab.

In all honesty, the staff members are very friendly. But, if something breaks down, don't expect it to get fixed quickly. And if you want to do ANYTHING (drink a bottle of water provided by the facility, have them hook up a gaming consul in your room, buy toothpaste in the gift shop ), if it's run by/owned/connected to the facility, expect to pay through the nose.

  • Stayed February 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCCmeet, Public Relations Manager at The National Conference Center, responded to this review, February 21, 2011
Hi Sara Jane,

Thank you for your input - I have passed along your suggestions to each department. I am happy you found the staff very friendly. I do apologize for your HVAC unit in your guest room. The guestrooms at NCC are European style, so we ask our guests to keep in mind that they are smaller than a typical standard hotel suite. As far as the water and food, there were no reports of food illness or allergies during your stay. We do try to keep a great selection of food and beverage items, as all entrees are prepared in our kitchen before each meal. Aside from the dining room, break stations are open with Starbucks coffee, juices, fountain sodas, food-for-thought snacks and more. Our shuttle is priced competitively, but still less expensive than the airport shuttles. We do have HERTZ car rental on property for your convenience if you wish to rent a car during your next stay. I appreciate your tip to check your room for bedbugs as it's a good idea for any traveler to do so at any hotel. The National Conference Center does not have any reports of bedbugs and our staff is also trained to check the rooms after each guest has left. Thank you again for your feedback Sara Jane, we greatly appreciate it.

Sarah Vining
The National Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 1, 2011

Great place for the business portion of your trip, but the sleeping is horrible. The guest room heating system is outdated as are the windows, so you are either left freezing all night or sleeping in a hot box! There is no in between. Everyone in my group has the same complaints and are miserable each morning due the sleeping arrangements. Perhaps arranging your conference in the fall or spring would be ideal. The facility is great and the meals are fantastic, but it is hard to enjoy knowing that you have to enter your meat freezer room to turn on the heat, which will shortly turn into an oven, which starts another cycle of a sleepless uncomfortable night.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The National Conference Center

Address: 18980 Upper Belmont Place, Leesburg, VA 20176
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty lodging in Leesburg
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The National Conference Center offers the ultimate learning environment for residential training and distraction-free meetings in a wooded, campus setting near Leesburg, Virginia. ... more   less 
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Also Known As:
The National Hotel Leesburg

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