Very elegant resort. Beautifully decorated with modern and cozy colors. It's obvious that management and owners have a very good vision for the type of resort they want but aren't taking the necessary steps to carry the vision out. I felt that the physical attributes were high class but the quality of service was that of a motel. The staff was not polished and knowledgeable. I never was able to reach anyone at "Guest Services" during my stay. Funny how a dept called Guest Services didn't provide any service at all. The spa was excellent! They came the closest to "resort" style service. I think management really need to invest in training the staff. Other than that the location was great and the food was superb.
- Official Description (provided by the hotel):
- Leesburg, Virginia luxury resort near Washington, DC offering three world class golf courses, a 12,000 sq ft destination spa, multiple on-site restaurants, wedding venues and conference facilities. ... more less
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- Also Known As:
- Lansdowne Hotel Leesburg
- Lansdowne Resort Leesburg
- Lansdowne Resort Va