Overall, the resort is beautifully maintained and has a number of very fine amenities for their guests. The staff was, in most instances, very courteous and helpful. But my wife and I went there to escape our normal realities and, even though we were not far from home, leave behind the world for a time. But unfortunately, the little things can matter a great deal in those situations. Little things like the menu at Pub 46 being changed, even though the website has not been (my wife wanted to go there for a specific dish). Or the "On the Potomac" restaurant being closed, even though all of the room materials state otherwise. That the phone did not work properly. That we had to call multiple times for several items to be brought up. That the bed required all of the extra pillows in the room, and an extra blanket, to provide sufficient comfort for sleeping. That, at Stonewall's Tavern, I ordered a rather expensive steak and was not offered a steak knife or steak sauce until my steak was nearly completed.
I could go on, but you get the idea. My point is that while I am sure, to some, this will appear to be a series of minor complaints, each one gnaws at the relaxed illusion that vacationers and those looking to rest (particularly parents who get a weekend away from their kids) are looking to create until they add up to something that forces you to face the reality of the situation and remember that all of the imperfections of your normal life are never that far behind you.
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