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Review of Lansdowne Resort

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Lansdowne Resort
4.0 of 5 Resort   |   44050 Woodridge Parkway, Leesburg, VA 20176   |  
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Ranked #4 of 7 Hotels in Leesburg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 23, 2008

My sister and I stayed here for a getaway weekend. We expected a lovely golf/ spa resort.

Upon our arrival, there was no one to greet us, help us with bags, etc. Most of the staff were barely out of their teens and their service was NOT what I would have expected for a "RESORT"

The room was small and the lighting was terrible- NO amenities existed (not even a booklet describing the resort's offerings). I have had better rooms and more amenities in Days Inns or Marriott Courtyards. The pool had no one helping with towels or chairs and it took forever to get a drink even though it was not busy.

At the end of our stay, as we were leaving, no one offered to help us with our golf clubs or bags (we would have tipped them). Others were LOUDLY complaining that they were not being helped either (even though there were staff that seemed to be assigned to the "valet" and bell captain stations....)

We would never stay there again.... too bad, it would have been a great location for us to do this more often.

  • Stayed July 2008
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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814 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Washington, DC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 21, 2008

I just returned from a stay at the resort. I travel a lot, so I feel that I can fairly rate this property. I would have to say that the property is mediocre. The room decorations were equivalent to a mid range national hotel chain, but they are charging premium dollars (total with tax $289/night). Our room was not "sumptuously appointed" as they state on their website. When we arrived there was not a single person outside to help us with our bags. At check out there were three people outside standing around and not moving fast enough to help us with our bags. We were only offered assistance after we had put all but one bag in the car. The bathroom was so dark. In the bathtub/shower area there is no light. The newspapers are not delivered to your door. You have to walk out all the way to the elevator area to get one. In fairness , the staff was courteous and helpful. The spa and the pool area was very nice. I would not stay there again for the price that we paid. Perhaps if we had paid around $150 per night I would have been fine with the experience, but it's not worth more than that.

  • Liked — attractive location
  • Disliked — accommodations
  • Stayed July 2008
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Richmond, Virginia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 19, 2008

Over the years, i've grown accustomed to non-special service, apathetic resort employees, and a general let down of going to a resort. The Lansdowne truly surpassed all expectations!

My wife and I spent a few days at the resort while the kids were at camp, and needless to say, we were delighted with the experience. We celebrated an early anniversary, and thanks to our travel agent who menitoned that, a nice bottle of Champagne was waiting for us, complete with ice in the bucket and a nice note from the Hotel manager.

The accomodations were fantastic. We had a king corner room, bedding was quite nice, and little touches made for a great room. We enjoyed the one-cup coffee maker, great water pressure, temperature easily controlled, furnishings were up to date, and very nice color schemes throughout.

When we arrived, the valet took our bags and golf clubs (this is a must when staying here), and I asked where the nearest golf store was since I forgot my golf shoes. The valet said the outlet mall up the road had a few selections, and he even offered to bring his shoes in that evening, if it would make it easier! Never have I seen such kindness and concern for guests. Thanks Keith!

Check in was quick and efficient, gave a map of the resort, and off we went. Since this is an older property, I expected the old "holiday inn" feel of refurbished areas, but to my surprise, everything looked brand new.

Golf is great at hotel, and on the lower course (Greg Norman Sharkbite
-9 hole course) we saw several deer and little deer wathcing us, and running across the fairways! Given the location next to the Potomac River, it was quite the event. They also have a Norman 18hole layout (tough) and a Robert Trent Jones II layout (easier, but not as scenic). Again, we were shocked at how helpful the golf staff was from bringing our clubs to our cart, starters were actually friendly and enjoyed having you out to play, and conditions were spectacular (even in the heat of July). My wife and I play at least once per week, and thoroughly enjoyed our outing, even playing 27 holes our last day there!

Pool area was fantastic (main pool with water slide, water works, great for little kids and a bit on the loud side; lower pool has waterfall that drowns out the noise of the kids above, and is quite relaxing), and they even have servers come around so you can order drinks/food, etc. They could not of been friendlier and more efficient. One thing we noticed is that most of the staff at the resort are young, and must live in the area...great service, great attitudes which helped make our visit very enjoyable. Only thing we didn't like is they had a pool (advertised as the quiet pool for adults), which was closed most of the time...They have to have life guards at each pool in order for guests to swim (insurance reasons i'm sure), so that was a little disappointing, but the head life guard made up for it in droves. After a very hot round golf, we arrived at 7:30pm (pool area closes at 8:00pm), and wanted to take a quick swim in the "quiet-no loud kids" pool. He came over and said he'd be glad to send a guard down so we could use the quiet pool, and within 20 seconds, we were able to cool off by ourselves for the next half hour. Truly, exceptional service from young lifeguards, showing their care and concern for guests.

We ate at Stonewalls Tavern (in the hotel, great atmosphere, flat screens around, and had pool tables, darts, and a cool table shuffleboard game that we were addicted to), and the Club49 or something like that in the golf area. Food was great, beer was cold, and we couldn't ask for a better experience!

We would absolutely stay here again, and hope to bring our 2 kids up this fall, as they would love the pool/water slide area and the short 9 hole golf course with tee box choices they can actually use!

  • Liked — golf and great friendly staff
  • Disliked — not all pools open at once
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 22, 2008

I went on a spa weekend at Lansdowne Resort with 5 other girlfriends. It was wonderfully relaxing. We booked the Spa Deluxe weekend package which included a 2 night stay, 2 spa treatments (each 50 minutes), 2 breakfasts, and a wonderful brunch. They also gave us a $15 spa retail credit. It was a really nice time as we didn't have to worry about eating in the morning as the breakfasts were really nice, with a buffet plus grill where you can order waffles &/or omelettes made to order! We enjoyed the spa with facials, massages and body treatments. One of us even got a haircut and had a great experience.

We sat by the pools. They have 3 nice pools, one is adult only. Also, they have a nice fitness center and have some yoga/fitness classes. Only 50 minutes from DC, so far enough away to feel that you are away, yet not too far to drive.

We went to Leesburg for dinner and enjoyed Tuscarora Mill Restaurant. We also checked out the outlet shopping in Leesburg and enjoyed that quite a bit.

  • Liked — The food & the spa
  • Disliked — Heard some other guests early in the morning through the room walls
  • Stayed June 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Frederick, Maryland
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 5, 2008

I was there on business for two days. I was really annoyed that everytime they swipe your card, they preauthorize $50. For what??? And they don't even tell you they're doing it. Then it takes them 4 days to remove it. I mean, I went to the bar to order one appetizer, and they automatically charge me $50, then take literally 4 days to remove it? That's ridiculous. Same thing at the reservation desk. They'll swipe your credit card and preauthorize any amount they wish. Besides that, the food wasn't all that great. The rooms were clean, but reservation staff kept trying to blow me off when I called to inquire about why $50 charges were on my account still. Then of course no one in accounting would returm my calls! Unsatisfactory.

Stayed April 2008
Was this review helpful? Yes 2
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Fairfax, Virginia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 28, 2008

After reading these reviews (and about the INS raid last week) I was incredibly nervous and even considered canceling our reservations here. I'm glad I didn't.

We had a package thru Travel Zoo which for $149 included a room, 2 rounds of golf (on the 9 hole course) , late checkout and breakfast. It was supposed to include 25% off at the spa but when we got there, weekends were excluded.

Our room was clean and attractive. The staff was friendly if not all that bright. The golf course was beautiful and the golf staff very helpful.

We arrived at breakfast at 10:20 (it closed at 10:30) and it was decimated. There was literally nothing left on the buffet. They allowed us to upgrade to the Sunday Brunch for an extra $15 each, and that was a gorgeous spread.

We were charged a $15 resort fee, and I'm not sure for what but our total was still under $200 including the golf so I didn't press it.

The hotel was fairly noisy with kids running up and down the hall. We also had several early morning wrong numbers but I can't fault the hotel for that.

All in all, we had a nice weekend. I'd go back for the same package, I'm not sure I'd pay more than $200 for just the room.

  • Liked — Nice golf course, proximity to Outlet mall
  • Disliked — noisy
  • Stayed April 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Shreveport, LA
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 5, 2008

I attended a four day conference at the Lansdowne Resort at the end of March. I had scheduled the shuttle from the airport ($25 each way and billed directly to my room) and they had my flight information. Unfortunately, because of weather, my flight was about 2-3 hours late. The only info about where to pick up the shuttle was 2H, which I could not find anywhere until I asked the airport information where to get the shuttle.

I called the telephone number on the shuttle e-mail that I had received and got a personal phone with voice mail. Not what I wanted to hear. Called another that I had on my paperwork, rang for three to four minutes with no answer. Finally found a third number that was answered and I was told they had the information about my flight delay and would be arriving soon. About 45 min later the shuttle arrived. Thirty minutes later I was at the resort. I asked about dining because I had not eaten since breakfast because of the flight delays (Dulles has nowhere to eat) and was told they had a restaurant available just past the elevators that I would take to my room.

My room was on the second floor with nice view of the Potomac River and, unfortunately, the roof over the restaurant/convention area. I unpacked and went down for dinner. Unfortunately, the restaurant didn't open until 6:00 and nothing else was open. I went back to my room and took a nap. Went back down around 6:30 and was seated without any information about the dining. It was a nice buffet, but after the long flight, lack of food, I really just wanted a burger, but it was not available.

Bathroom was nice with good towels, sink is a bit far from the edge of the counter so you really have to lean over it if you wear glasses and can't see without them. Shower was nice, but a bit difficult to control the temperature of the water, one nudge this way - very hot, one nudge that way -very cold. Finally found a spot where I could get hot but not scalding water. Robes in the closet.

Television reception was good. Free internet in the room, both wired and wireless that was a good speed. Bed was very comfortable and side chair was also comfortable to sit. Small coffee pot in the room, but didn't use it, not a coffee drinker.

Breakfast buffet was very good - choice of omlets, eggs your way, scrambled off the buffet, bacon, sausage, and various other items. Yoghurt parfaits, Dannon yoghurt, fresh fruit.

Lunch buffet was usually very good, one fish, one chicken, one beef and one other entree. Nice salad bar, excellent choices for desserts - I liked the vanilla bean ice cream with caramel sauce, but they had other very nice desserts all days. They also made hamburgers if you wanted them (didn't see this until the day I left).

Dinner was also good, but you could usually see repeats of the lunches in a new format - for example, they had grilled asparagus at lunch, for dinner it was turned into a mushroom -asparagus ragout (also still good), lunch the next day - another version of the asparagus. They had wild boar one night.

The breaks during the conference were very good, fruit, rolls, yoghurt, coffee, ice cream, peanuts, brownies, cookies, chips, pretzels, etc. Juices, sodas, coffee, tea, etc. I did not go hungry.

Did not use the pool or spa or play golf (the golf course is supposed to be very good). But the hours for the spa were really not conducive to the conference. The spa services did look very nice, though.

So after a bad start, it got progressively better. Staff in the dining room were very nice. I had no problems with theft or housekeeping.

One thing I did notice was it looked like access to the restaurants was not really handicap accessible. You had to walk down a steep stairway to get to the dining facilities. It looked like you could go down via elevator to the golf club house, and then come if from the outside to the restaurant. It didn't look easy.

The meeting room was a bit small for the size of our group, but there were several conferences going on while I was there (three alone for my organization). The room rate included three meals at the buffet. We paid a whole lot less than was was shown on the closet door for one person ($419 a night!!).

  • Liked — Food included with the room and the food was good.
  • Disliked — Seemed isolated from everything. Not easy to get other places without spending a lot of money.
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Lansdowne Resort

Address: 44050 Woodridge Parkway, Leesburg, VA 20176
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Leesburg
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lansdowne Resort 4*
Number of rooms: 296
Official Description (provided by the hotel):
Leesburg, Virginia luxury resort near Washington, DC offering three world class golf courses, a 12,000 sq ft destination spa, multiple on-site restaurants, wedding venues and conference facilities. ... more   less 
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Also Known As:
Lansdowne Hotel Leesburg
Lansdowne Resort Leesburg
Lansdowne Resort Va

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