Over the years, i've grown accustomed to non-special service, apathetic resort employees, and a general let down of going to a resort. The Lansdowne truly surpassed all expectations!
My wife and I spent a few days at the resort while the kids were at camp, and needless to say, we were delighted with the experience. We celebrated an early anniversary, and thanks to our travel agent who menitoned that, a nice bottle of Champagne was waiting for us, complete with ice in the bucket and a nice note from the Hotel manager.
The accomodations were fantastic. We had a king corner room, bedding was quite nice, and little touches made for a great room. We enjoyed the one-cup coffee maker, great water pressure, temperature easily controlled, furnishings were up to date, and very nice color schemes throughout.
When we arrived, the valet took our bags and golf clubs (this is a must when staying here), and I asked where the nearest golf store was since I forgot my golf shoes. The valet said the outlet mall up the road had a few selections, and he even offered to bring his shoes in that evening, if it would make it easier! Never have I seen such kindness and concern for guests. Thanks Keith!
Check in was quick and efficient, gave a map of the resort, and off we went. Since this is an older property, I expected the old "holiday inn" feel of refurbished areas, but to my surprise, everything looked brand new.
Golf is great at hotel, and on the lower course (Greg Norman Sharkbite
-9 hole course) we saw several deer and little deer wathcing us, and running across the fairways! Given the location next to the Potomac River, it was quite the event. They also have a Norman 18hole layout (tough) and a Robert Trent Jones II layout (easier, but not as scenic). Again, we were shocked at how helpful the golf staff was from bringing our clubs to our cart, starters were actually friendly and enjoyed having you out to play, and conditions were spectacular (even in the heat of July). My wife and I play at least once per week, and thoroughly enjoyed our outing, even playing 27 holes our last day there!
Pool area was fantastic (main pool with water slide, water works, great for little kids and a bit on the loud side; lower pool has waterfall that drowns out the noise of the kids above, and is quite relaxing), and they even have servers come around so you can order drinks/food, etc. They could not of been friendlier and more efficient. One thing we noticed is that most of the staff at the resort are young, and must live in the area...great service, great attitudes which helped make our visit very enjoyable. Only thing we didn't like is they had a pool (advertised as the quiet pool for adults), which was closed most of the time...They have to have life guards at each pool in order for guests to swim (insurance reasons i'm sure), so that was a little disappointing, but the head life guard made up for it in droves. After a very hot round golf, we arrived at 7:30pm (pool area closes at 8:00pm), and wanted to take a quick swim in the "quiet-no loud kids" pool. He came over and said he'd be glad to send a guard down so we could use the quiet pool, and within 20 seconds, we were able to cool off by ourselves for the next half hour. Truly, exceptional service from young lifeguards, showing their care and concern for guests.
We ate at Stonewalls Tavern (in the hotel, great atmosphere, flat screens around, and had pool tables, darts, and a cool table shuffleboard game that we were addicted to), and the Club49 or something like that in the golf area. Food was great, beer was cold, and we couldn't ask for a better experience!
We would absolutely stay here again, and hope to bring our 2 kids up this fall, as they would love the pool/water slide area and the short 9 hole golf course with tee box choices they can actually use!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.