I was very surprised to read any reviews that complained about anything at Lansdowne. My husband and I stayed here and were very, very impressed. Our room was beautiful, the food was good, and the property and grounds were gorgeous. We were very pleased with our stay.
P.S. the spa services are a must!

This resort is AMAZING. I had a few issues - I left my "internet hot spot" in my room and was on the shuttle to the airport when I realized it. I called the resort and, by the time I returned on the shuttle, they had my hot spot and charging cord at the front desk. Now, my first thought was, I can't force them to take me back on the shuttle, but the gentleman at the desk told me "if you need to get to the airport, my team will get you there". Totally amazing the service from this resort. Would stay there anyday - anytime.

My church had a Womens Retreat the week of 10/17/2012. The grounds upon entering were majestic. The lobby clean and spacious. Thank you for having the lemon water available at the check in area. For every issue the staff deserves an applause for their professional and welcoming spirit. There was a smell in my room, 325, at 3:30am the front desk gentleman came and transferred me to room 308, Royalty. Went shopping at the mall, on my return at 3:30p, really needed a cup of hot tea, however did not want to go to the restaurant, Justin, with his beautiful smile found me a hot cup of tea the way I liked it.Royalty. I ordered lunch which was delivered quickly, the meal was delicious and the young lady who delivered had that smile which means a lot when you're among strangers. All the lobby and front desk staff were so helpful and could answer every question. The spa was peaceful and luxurious. The restaurant that accommodated our meals were fabulous (The Riverside). This is a resort I would return to on my own with family.

I was sent here for the weekend for some spa time by the boyfriend who was busy working. (Yeah, he didn't have to convince me too hard!)

Here is the issue I have with the Lansdowne: for the prices they charge, they need to step up their game. When you first arrive it seems very pretty and gorgeous. However, when you stop to look, it really needs some help. The rooms have an outdated look. Popcorn ceiling, mismatched furniture, no hair dryer, and the bedding just doesn't look fresh. I mean the comforter appears as if it gets reused and the decorative blanket looks like its been in circulation for about 10 years. Most hotels these days have clean crisp white sheets that get washed every time ...apparently the Lansdowne didn't get the memo. Plus the walls are THIN THIN THIN. I could hear my neighbor coughing all night and heard her wake up phone call clearly at 6:30am.

In a place that caters to weddings, events and conferences, they certainly don't seem to keep in mind the various types of people that may attend those types of events. For example, the toiletries in the shower are mounted super high with the dispensers on top so I have no idea how someone under 5 feet tall would reach them. Also, they have curb cuts onto the sidewalks from the parking lots for wheelchair access...which then lead you to a couple of stairs. Brilliant. The bar in the lobby also has steps to get up to the bar, which some people wouldn't be able to navigate. Also, I decided to take a walk one day and was given a blurry map that looked like the original was lost about 5 photocopies ago. In addition, while on the walk, there weren't any signs directing you which way to go -- although there were plenty of signs from the Lansdowne thanking you for not littering. Granted, its not a hard trail to follow, however, at one point the trail forked and I wasn't sure which way went back to the resort. Also to get to the paved trail from the resort you have to walk down the entry driveway as there is no sidewalk. Not the safest thing in the world.

Lastly, the spa was great....except for some of the other spa goers. Maybe it was their first time in a spa, but they were loud and laughing which ruined my experience. The spa didn't have robes of different sizes, so a couple of them couldn't even fit into the robes properly. They had to strategically use a towel in front of the robe to hide their lady parts. I thought about booking another treatment, but decided if I ever do come back, I'll come back on a weekday so its quieter. This isn't the fault of the Lansdowne, but its just one more thing that took away from an otherwise positive experience.

Would I stay here again? Possibly. I won't run back here (well, unless the boyfriend wants to send me away again!) Overall, this place needs a facelift and, again, I find it odd that a place that caters to groups and events doesn't seem to keep all types of guests in mind.