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“Regretted our choice--stay away from this place” 1 of 5 stars
Review of Clarion Inn in Leesburg

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Clarion Inn in Leesburg
3.0 of 5 Hotel   |   1500 East Market St, Leesburg, VA 20176 (Formerly Holiday Inn Leesburg At Carradoc Hall)   |  
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Ranked #6 of 7 Hotels in Leesburg
Warrington, PA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Regretted our choice--stay away from this place”
1 of 5 stars Reviewed June 27, 2005

My husband and I were in Leesburg last weekend for a wedding at River Creek Country Club. We chose this Holiday Inn from a list of available options. What a mistake! While the room itself was decent and reasonably clean, the service was abominable.

It started when we arrived. After checking in, we were instruced to go to entrance "B." We lugged all of our belongings down a long hallway and found our room--which was right next to entrance "A." When we put our room keys in the door, neither worked. So, off I went again--back to the front desk to have the keys fixed.

The following morning, we were eager to grab a quick continental breakfast at the Mansion House Restaurant. What a disaster! The place was PACKED with unhappy customers. I overheard bits and pieces from several parties--folks who had been waiting...and waiting... and waiting. Turns out there was only ONE young guy responsible for greeting, serving, and bussing the entire restaurant.

I grabbed a small box of Raisin Bran and a carton of milk from the continental table. Imagine my dismay when I took a bite--and the milk was RANCID. It was absolutely disgusting.

While checking out, I politely informed another young fellow that the restaurant was in disarray. I said it wasn't the fault of the employee running the "one-man band," and suggested that perhaps if the restaurant is short-staffed, they should simply keep it closed. The front-desk clerk seemed to think I was joking! He began to laugh at me, and once he realized that I was being quite serious, he merely looked down and avoided eye contact. There was no apology, no offer to have me speak to the manager, nothing! It was very disappointing.

We will NOT be returning to this Holiday Inn--or any other Holiday Inn, for that matter. So much for being part of their "Priority Club"!

  • Stayed June 2005
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
6 Thank murphy817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

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Level Contributor
159 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 4, 2005

This is a very nice hotel. Clean comfortable rooms, and also a great restaurant, the Mansion House, onsite. My friend and I stayed over a night for an outlet shopping trip and we could not have been more pleased with the accomodations. It was terrible weather so we stayed at the hotel to eat dinner and it was a pleasant surprise with good food and great service. Would definitely stay here again.

  • Stayed April 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
5 Thank acmepanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, uk
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 1, 2005

my family and i have just returned from a 2 night stay at holiday inn leesburg- virginia, as an airline emloyee have stayed at many hotels over the years,but both myself and the family noted how friendly the staff were.even the restaurant manager (lady)who someone has commented as being not so friendly in a previous letter!!!on the 23rd of feb we enjoyed the hospitality of the entire staff at hol inn carradoc hall.they are a credit to the holiday inn hotel.from the reception area to the cleaning staff,and a special mention to the guys that drove us around in the hotel shuttle.again thanks to you all,we will most definately return next year hopefully for more than 2 nights.i really hope the staff get to hear of my comments because they really deserve it!!

6 Thank del30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eatontown, New Jersey
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
1 of 5 stars Reviewed January 3, 2005

Well, let's see, my reservation for a manor suite was a screwup from the getgo...the room had indoor/outdoor carpet and was in dire need of a cleaning...numerous lights didn't work...

I booked this online with a great rate, which was only reason I chose this hotel.

However, that rate was denied when I originally checked in because the clerk didn't know how to enter an internet rate...the heat was nonexistent on a cold November Thanksgiving Eve...and bedding for the foldout was nowhere to be found; when it did arrive from housekeeping it was dirty.

The only solace was that breakfast was included and besides being overworked, the lady staffing breakfast was not too friendly.

After several minutes of arguing with the front desk manager at check out he produced the original rate I was given online.

I would no longer stay at this or any holiday inn, ever.

3 Thank TheBigHammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Leesburg hotels

Carlisle, Pennsylvania
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 26, 2003

We stayed in this hotel because it was close to a local dog show where we were entered. It is a bit awkward to get there if you are traveling on 7 East because you have to pass the hotel and make a U-turn at the next red light. Once you get over the fear of doing that, it's not bad.
The decor was wonderful, the rooms were clean, and I greatly appreciated it being "pet friendly." The overall feeling is historic, sort of "country colonial" and is dominated by a hounds & hunting theme, which as a horse & hound lover, I found particularly appealing.
I especially enjoyed the extras, such as premium bath products and the Washington Post each morning. The beds were so darned comfy -- I almost opted out of our dog show! If I had to pick on anything, it would be the hotel's restaurant and tavern. It was chilly when we visited (November) and a nice fire was going just outside the restaurant. I had high hopes. I was wrong. Service in the restaurant was unbelievably slow and while the food wasn't too terribly pricey, the coffee was way overpriced ($3.50!!!). The waiters/waitresses weren't particularly friendly either. When the food came, though, it was very good. It is served in an old mansion and the atmosphere is very nice. As for the tavern, it wasn't too terribly overpriced and while service was faster, it was no friendlier. All in all, I would highly recommend this hotel.
I've stayed a lot of places and I can honestly say that despite its relatively reasonable rate, it is in my list of top 5. I would probably give the restaurant another try, but if there's no change, I'd drive out in the mornings for breakfast. It would be a lot faster than waiting for service.

3 Thank Away-in-Eire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn in Leesburg

Address: 1500 East Market St, Leesburg, VA 20176 (Formerly Holiday Inn Leesburg At Carradoc Hall)
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Leesburg
Price Range (Based on Average Rates):
Hotel Class:3 star — Clarion Inn in Leesburg 3*
Number of rooms: 126
Official Description (provided by the hotel):
Premium Outlets Set amid historic Leesburg, VA, the Clarion Inn(R) offers easy access to 45 local wineries and vineyards, delicious local dining, several breweries and popular attractions like: Leesburg Corner Premium Outlets Balls Bluff Battlefield Cobb Theater Alamo Drafthouse Washington & Old Dominion Railroad Regional Park This pet-friendly Leesburg hotel is also convenient to Steven F. Udvar-Hazy Center, Oatlands Plantation and Great County Farms. Grab a meal at Silk, our on-site restaurant and lounge, relax in the seasonal outdoor pool, get fit in the fitness center and get work done in the business center. Six meeting rooms can accommodate 450 people for banquets and 800 for conferences. All non-smoking guest rooms offer a coffee maker, desk, flat-screen television, hair dryer, iron and ironing board. Some rooms feature a refrigerator and sofa sleeper. Get together at the Clarion Inn in Leesburg, Virginia. Book now to connect with family, friends and colleagues. ... more   less 
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Also Known As:
Holiday Inn Leesburg At Carradoc Hall Hotel Leesburg
Holiday Inn Carradoc Hall
Leesburg Holiday Inn

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