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“Average” 3 of 5 stars
Review of Clarion Inn in Leesburg

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Clarion Inn in Leesburg
3.0 of 5 Hotel   |   1500 East Market St, Leesburg, VA 20176 (Formerly Holiday Inn Leesburg At Carradoc Hall)   |  
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Ranked #6 of 7 Hotels in Leesburg
Lyndhurst
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Average”
3 of 5 stars Reviewed September 2, 2014

While the room was fine, the tissues were almost out, there was only 1 cup for morning coffee, and it could use a general revamping. Nothing was obvious but it just felt like it could be cleaner. The staff was friendly and nice, but the breakfast buffet was out of both eggs and sausage/bacon for over 15 minutes so everyone was nearly finished with breakfast before some got their food. One poor waitress was left to serve the entire dining room! She did her best, but having to serve everyone meant that coffee never got refilled, guests were forced to get their own missing silverware etc.

  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, Manager at Clarion Inn in Leesburg, responded to this review, September 3, 2014
Lisalove88,

I am sorry to hear your recent stay at our hotel was not an excellent experience. I have discussed your feedback with our staff in an effort to improve service at our property. Thank you for your comments we appreciate them and do act on them. We hope you would give us a chance in the future to serve you better.
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188 reviews from our community

Traveler rating
    55
    31
    49
    28
    25
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51
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49
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Madrid
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 18, 2014

I spent two days in this hotel and I can say that the price is fair for the quality it offers. Silent room, not a bad bathroom and a good restaurant, together with a really nice service.

The location is not bad if you want to make some shopping (quite close to the Outlet) but lacking a gym to train. It has a pool with an average size.

To summarize, this us a good hotel that I would recommend if you have a tight budget.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, General Manager at Clarion Inn in Leesburg, responded to this review, August 19, 2014
LuisMix,

I am pleased to hear you enjoyed your stay and we provided you with really nice service. I would like to inform you that if you return to the area we do have a fitness located on our property, I am sorry you weren't informed of that. We hope to see you in the future. Thank you for your review.
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Salisbury, North Carolina, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 9, 2014

Little things downgrade this average hotel. The bed was comfortable and the breakfast was okay. However, lots of little things became annoying. There was only one cup for the coffee in morning, The room needed a more thorough cleaning and vacuuming in general. Grout in the shower and bathroom was not the cleanest. Parking was difficult because there a large religious group there. Towels had stains and so did the bed linen. It is an "okay" choice for a night's stay, but not anything memorable.

Room Tip: Get a room far from the conference/party rooms.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, Manager at Clarion Inn in Leesburg, responded to this review, July 11, 2014
Rick,

I would like to offer my apology to you as we did not make your stay a memorable one. We appreciate and take to heart all of our guests feedback. Please be assured your comments have been pass onto the appropriate team members and we will strive to improve. We hope you would give us another chance in the future to make your stay at our property exceptional in the future.
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Seoul, South Korea
1 review
5 of 5 stars Reviewed June 30, 2014

We were at Holiday Inn Leesburg last weekend for our wedding. The staff here are professional and helpful. Many of our guests stayed here and was very happy with their stay -- I recommended Holiday Inn for families and older guests -- in my opinion, it was more family friendly and quieter than other hotels. Andrew helped us organize the after wedding brunch which was delicious. He also helped us organized an after wedding party at the bar inside the hotel just a week before the wedding. They were both well organized and our guests loved it. I highly recommend the hotel for any visitors!!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, Manager at Clarion Inn in Leesburg, responded to this review, July 2, 2014
Sallie I,

We are so glad you and your wedding group enjoyed your experience at Holiday Inn Leesburg. Thank you for taking the time out of your busy life to write this review. We hope to see you again.
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Baltimore, Maryland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 18, 2014

For history lovers, this is a nice place. Set on a historical site and close to downtown Leesburg, it's in a beautiful area. There are a couple on-site restaurants and the rooms are spacious. The front desk staff was amazing and very nice!
That said, I was disappointed with a few things: The fitness center is pitiful and not great if you like to work out on your trips. There is no complimentary coffee or beverages and their restaurants are overpriced.
I ordered breakfast via room service and was called early in the morning to be informed that they were completely out of the food I asked for. I ended up settling for undercooked bacon and some toast. I was still charged full price. Kind of started my morning off in a cruddy way.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, Manager at Clarion Inn in Leesburg, responded to this review, June 20, 2014
Dear Sir/Madam,

Thank you for your recent review. I am so happy to hear that you enjoyed and appreciated the historic nature of our property and location here in Loudoun County. We are very proud off our front desk staff and are working hard to provide excellent customer service.

It is our sincerest goal to offer our guests fantastic customer service and a superb and comfortable stay. The issues you have experienced recently during your stay have been reviewed with the restaurant staff so that this issue could be avoided in the future.

We do hope you might consider staying with us again in the future when you are next in town.

Most Sincerely,

Hotel Management
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Cincinnati
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 18, 2014

When you look at the pics of this hotel you think "Wow, this doesn't look like a Holiday Inn" and you would be right.

In a 100+ year old building it has a lot of charm...on the outside; once you get in it is below what you would expect from a typical Holiday Inn - this is bad!

The inside condition is poor with carpets coming apart, paint peeling, a bit musty smelling and the worst part: DIRTY!

Even the hallways were dirty and looked like they have not been vacuumed in months.

The outside pool was shut down and the only restaurant is an Indian restaurant that you can smell a mile away - an Indian friend who lives in the area said it was good at one time but the quality has gone down - hotel staff said they are going to close it?

The other problem with this hotel is the location - getting knot the parking lot heading north is easy...getting in from the other side heading south or if you want to head south from the parking lot is a maze....your GPS will go nuts and keep telling you to make a u-turn, even though signs in the area forbid it.

It seemed like it might have been a great stay and the rates are reasonable, bit it was a disappointment all the way around.

Room Tip: Since this is an old building, it has no elevators, even though it is only two floors.
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  • Stayed June 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, Manager at Clarion Inn in Leesburg, responded to this review, June 20, 2014
Dear Sir/Madam,

Thank you for your honest review of your recent stay with us. Now under new management, we are striving to correct previous and existing issues with a property of this age. We sincerely appreciate your feedback, as our guests reviews and thoughts are crucial to our revitalization.

We would like to invite you try our property again in the future and see some of the changes we are making.

Safe travels to your next destination!

Most Sincerely,

Hotel Management
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Campinas, SP
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 6, 2014

It is a reasonable hotel and honestly speaking the main reason we stayed there was because was close to Leesburg premium outlet ( good tip to Brazilian shoppers). The hotel has its own charming since it was an old mansion. That is all about. Breakfast is reasonable at the Indian restaurant. If you do not like curry smell, breakfast will be challenging.

Room Tip: A good location if you are considering to shop at Leesburg outlet
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, Front Office Manager at Clarion Inn in Leesburg, responded to this review, June 8, 2014
Thank you for letting us know about your recent stay at Holiday Inn Leesburg! We are so glad to hear that you found the location convenient to area attractions! We hope you will consider us when you are in the area again. We will be sure to pass on your other comments as well to the in-house restaurant.

Most Sincerely,

Charity Miller
Front Office Manager
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Additional Information about Clarion Inn in Leesburg

Address: 1500 East Market St, Leesburg, VA 20176 (Formerly Holiday Inn Leesburg At Carradoc Hall)
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Leesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn in Leesburg 3*
Number of rooms: 126
Official Description (provided by the hotel):
Premium Outlets Set amid historic Leesburg, VA, the Clarion Inn(R) offers easy access to 45 local wineries and vineyards, delicious local dining, several breweries and popular attractions like: Leesburg Corner Premium Outlets Balls Bluff Battlefield Cobb Theater Alamo Drafthouse Washington & Old Dominion Railroad Regional Park This pet-friendly Leesburg hotel is also convenient to Steven F. Udvar-Hazy Center, Oatlands Plantation and Great County Farms. Grab a meal at Silk, our on-site restaurant and lounge, relax in the seasonal outdoor pool, get fit in the fitness center and get work done in the business center. Six meeting rooms can accommodate 450 people for banquets and 800 for conferences. All non-smoking guest rooms offer a coffee maker, desk, flat-screen television, hair dryer, iron and ironing board. Some rooms feature a refrigerator and sofa sleeper. Get together at the Clarion Inn in Leesburg, Virginia. Book now to connect with family, friends and colleagues. ... more   less 
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Also Known As:
Holiday Inn Leesburg At Carradoc Hall Hotel Leesburg
Holiday Inn Carradoc Hall
Leesburg Holiday Inn

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