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“Typical Holiday Inn (Minus)” 3 of 5 stars
Review of Clarion Inn in Leesburg

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Clarion Inn in Leesburg
3.0 of 5 Hotel   |   1500 East Market St, Leesburg, VA 20176 (Formerly Holiday Inn Leesburg At Carradoc Hall)   |  
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Ranked #6 of 7 Hotels in Leesburg
San Diego, California
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Typical Holiday Inn (Minus)”
3 of 5 stars Reviewed May 11, 2014

I recently stayed here for business. As my tittle says, a very typical Holiday Inn with a little "not so good" added…or subtracted. OK rooms, and service, good location and reasonable rates. But this one fell just short of even Holiday Inn standards in my book. My room had a constantly running toilet that never got fixed despite my requesting repair twice. (I wound up just turning off the water at night.) The hotel restaurant is Indian cuisine. Call me picky, but I just couldn't get my mind around eating an American breakfast with the heavy smell of curry in the air. There was a table for coffee in the lobby but there was no sign of the magic brew at 7 AM. No small store to pick up a candy bar or dental floss. This hotel just lacked the little things that make business travel a little nicer and I will not stay there again.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, General Manager at Clarion Inn in Leesburg, responded to this review, May 14, 2014
Please let me first say how truly sorry I am that you were not completely satisfied with you recent stay at our property. We strive to make the stay of each and every guest exceptional and I personally hold myself responsible when we are not able to do so. I appreciate you taking the time to write this review. I will discuss all of your comments with the appropriate departments in order to insure if any of these issue would occur again that they are handled more appropriately. I would like to ask you if it would be possible for you to contact me so I may find out the room number you occupied so I can have my engineer inspect the room. I would also like to extend the offer is you are in the area again to please give us another chance to better serve you. I would like to personally handle your reservation please contact me directly. I can be reached via email at laura.fletcher@baywoodhotels.com or via phone at 703-771-9200. Thank you again for your time in writing your review.
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188 reviews from our community

Traveler rating
    55
    31
    49
    28
    25
See reviews for
51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
East Islip, New York, Usa
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 30, 2014

Chose this hotel because of it's location to the venue for a wedding we were going to at the golf course. Also I frequently choose holiday inn whenever I travel. This particular hotel was very quaint and is part of a historic house. The room was very spacious and clean. Easily located right off the highway. I would definitely look into staying here again.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 22, 2014

I chose this since it was listed as "close to Dulles international airport" and we were getting in kind of late so it seemed like a good idea.
I also like Holiday Inn in general, they keep a good decent standard to decent prices.

The hotel wasn't what I'd call "close" to the airport, but we had a rental car and they did have a Shuttle so that is forgiven.
The area was more than calm and we didn't hear a peep all night.

It would seem the establishment was aiming for conferences and occasions and as such it might be fine, but it was definitely not a place to stay for vacation.
The rooms looked liked every other hotel room in the US but a bit more worn down than one would wish for.
In the night it got below freezing outside and that we noticed inside in the morning.
But the beds where way better than average, probably some of the best beds I've ever had in a hotel, so sleeping well wasn't a problem.

Breakfast wasn't complementary and the ambiance of the breakfast room made us choose iHop down the street instead.

Room Tip: Turn the heat up if it's cold outside
See more room tips
  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Clarion Inn in Leesburg, responded to this review, May 9, 2014
Dear Bjorn_J73,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the location of the hotel. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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rawry
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

I picked this hotel because it was only $10 more than the cheapest but the pictures looked so much nicer! It looked just as nice as the pictures pulling up, more like a bed and breakfast.

There wasn't an elevator which made unloading a bit of a hassle, but that's the only bad thing I can say. The rooms felt luxurious; I was surprised how well they were furnished. The beds were super comfortable and had both soft AND firm pillows.

Also, there was a very nice bar in the hotel. There is nothing like an ice cold draft after a long day with family. Plus the owner opened up the kitchen after hours for me so I could sample their delicious Indian food. It was so good!

I loved that the place was surrounded by shopping. Outlet malls, shopping centers, and downtown was only a few minutes down the road! I could have spent my whole stay within 10 minutes of the hotel and never wanted to leave. I can not say enough wonderful things about it!

This hotel was worth the price and then some! I can't wait to go back and stay with my boyfriend!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Virginia
1 review
5 of 5 stars Reviewed April 10, 2014

I want to thank Andrew and his wonderful staff for providing my mother with a wonderful 95th birthday event. The room set up and decorations were above and beyond anything I could have imagined - so beautiful!! The food was excellent and I have to say Andrew went out of his way to provide a wonderful experience for the kids at the event by providing them with pizza (for those that did not want what the adults were eating) to making (on the spur of moment I might add) a wonderful carrot desert for one guest who had celiac disease (and by the way everyone else loved it to).
Thanks again to Andrew and staff for a wonderful time!

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 of 5 stars Reviewed April 7, 2014

The hotel was very comfortable, and had the feel of an Inn not a chain hotel. The beds were wonderful and we all got a great nights sleep. We checked in around 4pm and were greeted by a very nice gentleman at the front desk who was very helpful. After finding our rooms we went to the lounge and had a drink before dinner and that was very pleasant as well, we had dinner in the on site restaurant which was great the service was wonderful and the food was very good. If we ever find ourselves in Leesburg again we will definitely stay here again.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, General Manager at Clarion Inn in Leesburg, responded to this review, April 9, 2014
I am very please to hear you had a "Wonderful Stay" and would like to take this opportunity to thank you for taking the time to write a review. It is also nice to hear that we provided you with great service and were able to make your stay in Leesburg enjoyable. We look forward to seeing you again in the future I would love to personally handle your reservation. Laura Fletcher
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Ashburn, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

Our association just held its annual Awards Ceremony in the Ballroom of the hotel. Andrew Mercer and his staff created this elegant room to provide that special feeling for our award recipients. Working with Andrew is great!!!! He is completely on top of all tasks and offers more than I could imagine. The food was exceptional!!! Our guests were amazed by the Mashed Potato Bar!!! Some had never heard of it and thought it to be a delightful experience. As the event planner, I have to thank Andrew for making me look good!!!! Great job Andrew, can't wait to have another event with you. Keep up the good work!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn in Leesburg

Address: 1500 East Market St, Leesburg, VA 20176 (Formerly Holiday Inn Leesburg At Carradoc Hall)
Phone Number:
Location: United States > Virginia > Loudoun County > Leesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Leesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn in Leesburg 3*
Number of rooms: 126
Official Description (provided by the hotel):
Premium Outlets Set amid historic Leesburg, VA, the Clarion Inn(R) offers easy access to 45 local wineries and vineyards, delicious local dining, several breweries and popular attractions like: Leesburg Corner Premium Outlets Balls Bluff Battlefield Cobb Theater Alamo Drafthouse Washington & Old Dominion Railroad Regional Park This pet-friendly Leesburg hotel is also convenient to Steven F. Udvar-Hazy Center, Oatlands Plantation and Great County Farms. Grab a meal at Silk, our on-site restaurant and lounge, relax in the seasonal outdoor pool, get fit in the fitness center and get work done in the business center. Six meeting rooms can accommodate 450 people for banquets and 800 for conferences. All non-smoking guest rooms offer a coffee maker, desk, flat-screen television, hair dryer, iron and ironing board. Some rooms feature a refrigerator and sofa sleeper. Get together at the Clarion Inn in Leesburg, Virginia. Book now to connect with family, friends and colleagues. ... more   less 
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Also Known As:
Holiday Inn Leesburg At Carradoc Hall Hotel Leesburg
Holiday Inn Carradoc Hall
Leesburg Holiday Inn

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