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Holiday Inn Leesburg At Carradoc Hall: Traveler Reviews

3.0 of 5
1500 East Market St, Leesburg, VA 20176
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Holiday Inn Leesburg At Carradoc Hall
Ranked #6 of 7 hotels in Leesburg
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111 reviews from our community

    Trip type
Traveler rating
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Date Rating
WA, USA
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Past its prime”
3 of 5 stars Reviewed October 10, 2012

We have an event to attend every 5 years, and this is the host hotel. Well its was 2007 when we were last there, and its been all downhill since then apparently. The front exterior still looks great and the lobby area is smart, but that's where it ends. The rest of the hotel is in severe need of refurbishment. On our first night, we had great problems using the key card to get into our room, the light blinked green but door would not open. So took a long trek to front desk only to be told the locks were old, and gradually being replaced! I asked if this was the best they could do for a platinum member. They put it on the list of things to fix and I have to say the following day, and for the rest of the stay the door worked. The rooms are tired and very dated - the beds were firm and comfortable. The breakfast buffet was supposed to start at 6.30 am, but at 6.45, still not ready...and the food needed to be hotter. The bar is a joke and the barmaid, an embarrassment. She was incredibly slow, rude to the customers and talked incessantly to anyone who would listen about her hard life. Of the 6 beers on tap - 2 they were out of and the remaining ones tasted watery. The only food eaten here was a club sandwich - pretty hard to ruin that - wrong!
All in all there have to be better/newer places in town (they still charge upmarket prices - $120 on a group rate) Oh yes and as others have mentioned access is awkward to to the traffic pattern.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask snoopy_lh about Holiday Inn Leesburg At Carradoc Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Leesburg At Carradoc Hall, responded to this review
October 25, 2012
Dear snoopy_lh,

Thank you for taking the time to write a review about your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and we work very hard to ensure our facilities and service are superior. Rest assured that your comments have been documented and will certainly be looked into.

Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHGCare
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Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
“Not too sure about this one...”
3 of 5 stars Reviewed September 25, 2012

I stayed here as part of a business trip and to attend conference at another venue. This hotel has a lot of potential - historic location, some nice staff, close to outlet mall etc. However, I found my overall stay was not particularly nice. The room was generous in size and the bed comfortable - but had an odour and I couldn't open the window wide enough to air it. There was no refridgerator to store drinks or snacks. As stated by other contributors, the breakfast left a lot to be desired. I'm lucky I had a car as it is impossible to walk to anything, even to get across the highway to the supermarket and shops. I don't think I would stay here again....

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ivz_travels about Holiday Inn Leesburg At Carradoc Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, General Manager at Holiday Inn Leesburg At Carradoc Hall, responded to this review
October 4, 2012
Thank you for staying at the Holiday Inn, Leesburg at Historic Carradoc Hall . I appreciate your candid comments and will share them with my team as we strive to improve our guests experience. I would welcome the opportunity to discuss your stay in greater detail, I am available at (703) 771-9200 extension 422. I look forward to hearing from you.

David Brooks
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Lancaster, SC
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“Nice Older Hotel”
4 of 5 stars Reviewed September 20, 2012

First of all, this hotel was very hard to find even with my GPS. Even after I found it and left for work, it is a hassle to get back to it with the way the roads are in the area. I saw the HI Sign as I passed it twice, but this property doesn't look like your typical Holiday Inn. It is an older property that from what I was told sits on an old plantation and still has part of the old mansion there that houses the restaurant and an Indian Restaurant that I never visited. I did have breakfast one morning in the restaurant. I had the buffet which was decent but the food could have been a lot warmer. My room was very clean even though it is what some would call outdated, but I thought the hotel just had some of the old charm. The furnishings were all nice and the bed was very comfortable. Wi-Fi usually had a great reception. If I were in this area again, I would definitely stay here again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by MikesTikibar for Leesburg
Ask MikesTikibar about Holiday Inn Leesburg At Carradoc Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, General Manager at Holiday Inn Leesburg At Carradoc Hall, responded to this review
October 4, 2012
Thank you for staying with us and sharing your kind words. I am glad your enjoyed your stay at our unique property, I will share your comments with our entire team so we may continue to improve.
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Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Good free local transportation”
3 of 5 stars Reviewed August 30, 2012

I did not have a rental car and was only staying here prior to a conference at another hotel. The Holiday Inn had free local transportation and airport pickup which was good.

Breakfast at the hotel was only average at best, dirty linens on the tables and so so service.

The room was OK, paint on the toilet seat was worn off, and over all the room could use updating.

Staff was friendly but would not stay here again. Move a few minutes away to the Lansdowne Resort, very nice.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask acrafton1 about Holiday Inn Leesburg At Carradoc Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCarradoc, General Manager at Holiday Inn Leesburg At Carradoc Hall, responded to this review
November 12, 2012
Thank you for sharing your comments with us. I would welcome the opportunity to discuss your stay further at your earliest convenience.
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Boonsboro, Maryland
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Pleasantly surprised”
5 of 5 stars Reviewed August 30, 2012

Haven't stayed at a Holiday Inn in years, but this one was convenient to a concert at Wolftrap Va. Compared to the hotels closer to Reston and Dulless, the price was outstanding. It also had a reasturant & lounge and room service for breakfast. Was pleasantly surprised at how nice our room was, had everyting a traveler would want. Room and bath very clean, and bed comfortable. The hotel was very quiet although there where a lot of cars in the parking lot. Would not hesitate to recommend or stay here again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ORHS66 about Holiday Inn Leesburg At Carradoc Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Leesburg At Carradoc Hall

Also Known As:
Holiday Inn Leesburg At Carradoc Hall Hotel
Holiday Inn Leesburg At Carradoc Hall Hotel Leesburg
Holiday Inn Leesburg
Holiday Inn Carradoc Hall
Leesburg Holiday Inn
Address: 1500 East Market St, Leesburg, VA 20176
Phone Number:
Region: United States > Virginia > Loudoun County > Leesburg
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Leesburg
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Leesburg at Historic Carradoc Hall is a unique hotel attached to a stately 1747 mansion home, conveniently located just two miles from Downtown Leesburg s historic district and 12 miles from the Dulles International Airport . This charming hotel offers complimentary high speed wireless and wired Internet access and expanded cable pay per view movies in all of our 122 guest rooms. Experience the area's local attractions: Balls Bluff and other Civil War Battlefields , Leesburg Corner Premium Outlets, Smithsonian museums, and historic Morven Park. Local companies in the area include: Verizon, Telos, the National Conference Center and Xerox Training Center . The 3 Oaks Restaurant at this Leesburg hotel provides a warm and wonderful atmosphere for dining, and Kids Eat Free! . Stay in shape by working out in our fitness center or swimming laps in our seasonal pool. Pets are welcome! Escape the hustle and bustle of the city and meet at The Holiday Inn Leesburg. We offer a relaxed, comfortable setting that is conducive to successful and productive meetings . With Five banquet rooms our hotel is also an ideal location for weddings, reunions, receptions, banquets and conferences. ... more   less 
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