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“One-of-a-Kind Resort - A place to unplug and reconnect with family” 5 of 5 stars
Review of The Omni Homestead Resort

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The Omni Homestead Resort
4.5 of 5 Resort   |   7696 Sam Snead Highway, Hot Springs, VA 24445   |  
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Ranked #1 of 2 Hotels in Hot Springs
Certificate of Excellence
GreenLeadersBronze level
Richmond, Virginia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“One-of-a-Kind Resort - A place to unplug and reconnect with family”
5 of 5 stars Reviewed August 18, 2014

This is our second stay at The Homestead and we were charmed all over again. This hotel has a nostalgic, days-gone-by feeling, so it's not for those who want a sleek look and hi-tech amenities. However, it's you're looking for grandeur and a beautiful, remote location where you can breathe the mountain air for a few days, float on a lazy river, be spoiled in the spa, or take a canning trip, then this is the place for you. We're a family of 4 and we booked two adjoining rooms in the Garden Wing. Ours had a kind bed and the kids had two queens. Working out beautifully. The resort is expensive, so if you plan on doing any of the activities, I recommend booking with the Activities Package. If you go on a summer weekend, make dinner reservations before you go. Things fill up quickly. We visited during the Taste of the Region - an alfresco dining experience that allowed guests to sample beer, wine, and local foods. Delicious! We'll be going back again next year as The Homestead is the perfect place to escape the busy, noisy world and enjoy a little peace while not hearing the typical summertime "I'm bored" phrase from the kids!

As far as kids' activities, ours had plenty to do. Between the indoor and outdoor pools, the lazy river, playground, miniature golf, corn hole, giant chess sets, hiking trails, and the paid activities (we went canning, which was really fun) and took the kids on their first trail ride on horseback (which was wonderful thanks to our friendly guide, Ricky Hooker) the kids will be worn out by evening.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (459)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, United States
1 review
5 of 5 stars Reviewed August 18, 2014

We have been going here for years and it's only getting better. Great family destination. Tons of stuff to do. Golf, tennis, miniature golf, pool with slides and lazy river. They stopped including dinner in the package but the B&B package is still available.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
83 reviews 83 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

The service is good and so is the food. Very pricey you pay for everything, everything is an extra. The hotel has new additions like the out door pools, the spa and the jefferson room, and they are done very well. The rest of the hotel is old and needs to be updated. Example the indoor pool on the web-sight shows that the indoor pool in elegant, when it is really falling apart. Paint is pealing from the walls and ceiling, plaster has large hole. The pool was built in the 1920's and I am sure the paint that is peeling is lead paint that is falling into the pool. I have attached pictures of the pool.

Stayed August 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, Manager at The Omni Homestead Resort, responded to this review, August 27, 2014
Thank you for visiting The Homestead and for posting your comments. We are glad that you enjoyed the service, food, outdoor pools, spa and Jefferson’s. The Homestead has undergone extensive renovations recently and plans will be made to restore the historic indoor pool in the future. Again, thank you, and we hope to have the pleasure of welcoming you back again soon.
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Media, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2014

Just got back from our first trip to the Homestead and wish we were still there! We wanted a drive-to destination getaway and the Homestead was just that. We checked in around midnight after a six hour drive from PA (last hour was very remote and mountainous – be prepared to feel ‘off the grid’!). Even though the hotel common areas were nearly empty of guests at that hour, the valet, bellhop and front desk agent named Stewart were all very polite and greeted us with warm welcomes. We soon realized the hotel is HUGE. It has many more hallways and corridors than one could imagine. It took us about two days to figure out the “lay of the land”. Our room was full of bright colors and southern touches located in the garden wing which is the newest part of the hotel with a balcony overlooking a field and mountains. Most of the rooms do not have a balcony so we were very excited and thankful for the surprise. The main lobby is breathtaking and has a swanky vibe—it was worth the drive alone just to experience the Homestead lobby. Here is a recap of our favorites:

Lazy River/Waterslides/Pool-THE BEST! We found two chairs in the water by the lazy river, and it became our go to spot the whole trip. The two slides were also addicting and no matter what age they were fun to travel down multiple times. The lifeguards at the pool were much more attentive, outgoing and observant than other resorts. We also tried out the indoor pool. It was warm and great on a cloudy day, but it needs some upkeep as you could certainly tell its age.

Hike-We wanted to do the waterfall hike but found out that it was only for $$ and all the reservations were booked. So last minute decided to get a self-guided trail map and took the South trail. What a great choice! On our way we walked through many terrains including in the forest by the mountain, alongside a pasture with two beautiful horses that came up to us and let us pet them, through more woods, alongside a new luxury housing development, homestead stables with more horses and the falconry group with a complimentary viewing of the falcon flying on command to the instructor! This trail was more intense than anticipated—not for beginners.

Jefferson’s Bar and Grill—more casual, great service by Charlene—you must try the sweet butter and bread. Filet, frites, cheesecake, wedge salad were delicious. We sat outside the last night with gorgeous views of the property.

Main Dining Room—You really feel like you have suddenly gone back in time when you visit the main dining room. Had the pricey but tasty breakfast buffet. We would have loved to have had dinner here as there was a live band, dance floor and black tie service. Maybe next time…

Martha’s—Delicious breakfast sandwich perfect after overindulging the first night. Homemade biscuit, egg and breakfast meat of your choice, yummy pastries and Starbucks coffee. *Note—we recommend visiting the convenience store, ABC liquors and Subway in town to save on some of the items sold here.

Sam Snead’s- Sat at the bar and had a delicious dinner with new menu. Our bartender was MeMe/Mimi and she was so sweet and hospitable. We had the burger, reuben, irish nachos and fried apple dessert.

History Tour-It rained and was foggy the first day so we decided to go on the complimentary history tour. We were greeted by Keene and spent about an hour in the old movie theater/auditorium then were on our feet exploring the depths of the hotel for a second hour. Keene conducted his presentation flawlessly—you can tell he has been involved in the history of the hotel and the local area for many years. He has interesting personal touches and stories about the hotel, and it’s a great way to get acclimated with some of the areas that you wouldn’t even know existed.

The biggest downfall is the cost to value ratio. The “a la carte” approach can easily lead to guests feeling tricked or slighted because everything is extra. I witnessed many guests verbalizing this to other guests and hotel employees who feel the brunt of this complaint but do not deserve it. I would visit this resort again in a heartbeat if the cost structure was amended to be more competitive/reasonable. We joked that we did “Homestead on a Budget” and had an amazing stay, but missed out on a lot of activities and services because of the added costs.

Overall, we LOVED the Homestead with its rich history, landscape, architecture, southern hospitality and pool. The staff of the Homestead, Bath County locals and hotel guests alike take time to have a conversation with you which makes for a memorable experience. It’s the one place that I have been able to truly slow down, read a book, dress up, enjoy fine food and relax.

Room Tip: Balconies in the new garden wing! In the main part floor 11 could be loud but is most accessible.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, Manager at The Omni Homestead Resort, responded to this review, August 27, 2014
Thank you for visiting The Homestead for the first time and for posting your kind review. We are thrilled you had such an enjoyable time and appreciate all your comments, as well as suggestions. All associates you took the time to personally mention by name will be recognized. May we suggest when planning a future visit to inquire about the Adventure Package or Unlimited Activities Package, as well as the Bed and Breakfast Plan. We look forward to welcoming you back again soon and to creating more wonderful Homestead memories!
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Cambridge, United States
1 review
4 of 5 stars Reviewed August 17, 2014

If you go you must spend more than one night or you will not be able to participate in any of the offerings besides the pool. Beautiful place with lots of historical charm. Dress code required for dining in main restaurant. Also, get directions from hotel; do not rely on GPS (we had to climb a treacherous switch back 1 1/2 lane road to get to the hotel from I-64 - the route our Garmin advised ).

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 16, 2014

My husband and I recently spent one night and following day at the resort. We would have loved to stay longer but were just passing through the area. We took advantage of the historic tour of the hotel, ate in the Jefferson Grill, swam in the Jefferson Pools, tried a few games in Downtime, and marveled at the beautiful grounds. The road to the resort is extremely windy but it was definitely worth the trip. I want to return to the Resort and stay longer the next time.

Room Tip: Our room was in the West Wing, the same area as the indoor spa and pool. We were close to the shops...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 16, 2014

Our room was right beside the ice vending machine and the front of the hotel. The noise from the ice machine being used as well as traffic coming and going was awful! There were also noises through out the night that sounded like maintenance was being done od pipes?? The air conditioner in our room was not working properly either! I called the front desk the morning after our first nights stay and advised them of these issues. We were advised as soon as another room became available we would be moved! Well we never received and follow up call and we were never moved! The only enjoyment during our 3 night stay was the Spa Garden during the day time hours. I would expect a resort with the name Omni attached would care more for their guests than how we were treated. This was our 4th visit to the Homestead and possibly our last based on our treatment and experiences!

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, Manager at The Omni Homestead Resort, responded to this review, August 27, 2014
Thank you for visiting The Homestead and for posting your review. We appreciate hearing from our repeat guests as your opinions are valuable to us. Please accept our sincere apology for the inconvenience you experienced in regard to your room accommodations and the lack of follow up by our staff. We regret we did not meet your expectations or ours. As we would welcome the chance to regain your goodwill and confidence, please contact me directly when making plans for a future getaway (540-839-7570).
Sincerely,
Leslie R. Tune
Resort Manager
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Additional Information about The Omni Homestead Resort

Address: 7696 Sam Snead Highway, Hot Springs, VA 24445
Phone Number:
Location: United States > Virginia > Hot Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Omni Homestead Resort 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
Open since 1766, The Omni Homestead is one of America's most storied resorts, offering unparalleled hospitality and southern charm in a 2,000-acre setting within the Allegheny Mountains of southwestern Virginia. Renowned for its natural hot springs, The Homestead is distinguished by 483 luxurious guest rooms and suites, 72,000 square feet of meeting space, a wide array of fine and casual dining choices, an expansive spa, championship golf courses that include one of the nation's finest mountain courses (The Cascades), Allegheny Springs, a two-acre family-friendly water attraction complete with lazy river, water slides and water play zone. The resort also offers the South's first downhill ski area, an Equestrian Center, top-rated Shooting Club, archery, canoeing, falconry, Segway tours and a wealth of other recreational attractions. ... more   less 
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Also Known As:
The Homestead Hotel Hot Springs
Homestead Hotel Hot Springs
Homestead Va
Homestead Hot Springs Virginia
Homestead Hot Springs Va
Homestead Resort Hot Springs

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