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“Must spend more than one night” 4 of 5 stars
Review of The Omni Homestead Resort

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The Omni Homestead Resort
4.5 of 5 Resort   |   7696 Sam Snead Highway, Hot Springs, VA 24445   |  
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Ranked #1 of 2 Hotels in Hot Springs
GreenLeadersBronze level
Cambridge, United States
1 review
“Must spend more than one night”
4 of 5 stars Reviewed August 17, 2014

If you go you must spend more than one night or you will not be able to participate in any of the offerings besides the pool. Beautiful place with lots of historical charm. Dress code required for dining in main restaurant. Also, get directions from hotel; do not rely on GPS (we had to climb a treacherous switch back 1 1/2 lane road to get to the hotel from I-64 - the route our Garmin advised ).

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
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English first
philadelphia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 16, 2014

My husband and I recently spent one night and following day at the resort. We would have loved to stay longer but were just passing through the area. We took advantage of the historic tour of the hotel, ate in the Jefferson Grill, swam in the Jefferson Pools, tried a few games in Downtime, and marveled at the beautiful grounds. The road to the resort is extremely windy but it was definitely worth the trip. I want to return to the Resort and stay longer the next time.

Room Tip: Our room was in the West Wing, the same area as the indoor spa and pool. We were close to the shops...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 16, 2014

Our room was right beside the ice vending machine and the front of the hotel. The noise from the ice machine being used as well as traffic coming and going was awful! There were also noises through out the night that sounded like maintenance was being done od pipes?? The air conditioner in our room was not working properly either! I called the front desk the morning after our first nights stay and advised them of these issues. We were advised as soon as another room became available we would be moved! Well we never received and follow up call and we were never moved! The only enjoyment during our 3 night stay was the Spa Garden during the day time hours. I would expect a resort with the name Omni attached would care more for their guests than how we were treated. This was our 4th visit to the Homestead and possibly our last based on our treatment and experiences!

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, Manager at The Omni Homestead Resort, responded to this review, August 27, 2014
Thank you for visiting The Homestead and for posting your review. We appreciate hearing from our repeat guests as your opinions are valuable to us. Please accept our sincere apology for the inconvenience you experienced in regard to your room accommodations and the lack of follow up by our staff. We regret we did not meet your expectations or ours. As we would welcome the chance to regain your goodwill and confidence, please contact me directly when making plans for a future getaway (540-839-7570).
Sincerely,
Leslie R. Tune
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 16, 2014

I stayed here one night for a women's get together. My room was in the newer section of the hotel which was standard size with a balcony. There were two sinks vanity outside the bathroom which was nice and the bath/shower was good size.
The property was pretty but some TLC is needed here and there. The grand hallway is lovely especially early in the morning when not so many people are walking around.
There is no free morning coffee or tea provided but for $6. you can purchase a latte.
There is free tea and snacks provided around 3:00pm.
We had dinner in the most expensive restaurant which had horrible service. The waitress was extremely slow and for one in our party the food had to be returned. To their credit they comp our drinks and the one meal. For a 4/5 Star property this was unsatisfactory.
The outdoor pools are clean and well taken care of as well as the Spa area.
If you're a golfer their greens looked beautiful!
I would stay here again but would walk across the street to the little downtown for dinner.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, Manager at The Omni Homestead Resort, responded to this review, August 27, 2014
Thank you for choosing The Homestead for a women’s get-together. We appreciate all your comments and suggestions which we will use as tools for improvement. All guest rooms do come equipped with a coffee maker and supplies. Guests who join the Omni Select Guest Program are also given daily coupons for complimentary coffee which may be delivered to their room with their Room Service order or redeemed at Martha’s Market. We hope to have the pleasure of welcoming you back again soon.
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Mechanicsburg, United States
1 review
5 of 5 stars Reviewed August 15, 2014

Wonderful stay. The spa is amazing! I've never experienced such unique and luxurious services inside the spa and outside in the spa garden. We've stayed here several times and our room is always super clean, outdoor activities are endless. Food is amazing. Jefferson Dining has an unadvertised kids menu with adult-type menu options for a very reasonable price.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenixville, United States
1 review
5 of 5 stars Reviewed August 15, 2014

If you are looking for a resort that is remote but has everything you would ever want in nature and with creature comforts, this is the place for your family--or just as a getaway. A bit on the pricey side, but it is a resort, and there are ways to offset some of the costs if you plan properly. The service is outstanding, the place is clean, and there is no resort like it--at least not that we have seen!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 14, 2014

We arrived to a smiling bellman named Dennis and that was the beginning of our perfect 45th anniversary getaway! The grounds are immaculate and we had a balcony room with French doors that overlooked the mountains. The pools were outstanding and everything was in perfect condition. Our dinner in the main dining room was some of the finest food we have had--the trout was outstanding. Only be aware that they only take 50 people at a time for dinner. We asked for 6:30 and were given 6:00 even though the dining room holds 400. They said then the food comes out hot. I think it is so they don't have to hire as many waiters and cooks. Only a buffet breakfast is available in the main dining room--delicious but expensive. We opted to have room service the next morning which was less expensive. Take the nature hike--well worth seeing the waterfalls and Brian is an excellent guide. We will return--no doubt.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Omni Homestead Resort

Address: 7696 Sam Snead Highway, Hot Springs, VA 24445
Phone Number:
Location: United States > Virginia > Hot Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hot Springs
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Omni Homestead Resort 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
Open since 1766, The Omni Homestead is one of America's most storied resorts, offering unparalleled hospitality and southern charm in a 2,000-acre setting within the Allegheny Mountains of southwestern Virginia. Renowned for its natural hot springs, The Homestead is distinguished by 483 luxurious guest rooms and suites, 72,000 square feet of meeting space, a wide array of fine and casual dining choices, an expansive spa, championship golf courses that include one of the nation's finest mountain courses (The Cascades), Allegheny Springs, a two-acre family-friendly water attraction complete with lazy river, water slides and water play zone. The resort also offers the South's first downhill ski area, an Equestrian Center, top-rated Shooting Club, archery, canoeing, falconry, Segway tours and a wealth of other recreational attractions. ... more   less 
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Also Known As:
The Homestead Hotel Hot Springs
Homestead Hotel Hot Springs
Homestead Va
Homestead Hot Springs Virginia
Homestead Hot Springs Va
Homestead Resort Hot Springs

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