I have had this review swirling in my mind since my visit this fall. I have always wanted to visit the Homestead, mostly because I am intrigued by the location and I love historic resorts. After reading many reviews, I was concerned about the trip, however, I had a great experience and would suggest knowing what you are booking before selecting this hotel. It is not the W, Las Vegas. If you want sleek, look elsewhere. It is charming and historic but not run down. Ask for a tower room as you will not be in a hallway with loud guests. We paid additional for this but the extra room was worthwhile.
The staff is mostly friendly, especially the valets. I only experienced one truly unhelpful person in the family area (bowling, video games). She kept complaining to us about some hockey game that she wanted to watch not being shown. And when I asked her if I could order food from Jefferson's Grill and not the kid fare on the menu, she told me to go ask them. Being that we were her only customers, I found it odd that she wouldn't have time to call them to inquire.
I attended a meeting while there and found the conference space to be fine. My children came with me and I enrolled them in the Kids Club. I specifically called to inquire about the experience as I did not want to bring them with me if they were only going to stay at the Club and watch TV. I was informed that they would be able to go to the stables to see the horses and explore the hotel. To my disappointment, they stayed at the dated kids club all day and watched TV, colored and did crafts from Oriental Trading while the attendants texted their friends all day. We have experienced Ritz Kids and were hoping to have a similar experience, but it was not. This was my biggest complaint about the resort.
The amenities were wonderful. OMNI is investing quite a bit in this property. The outdoor pool was a fun experience as was mini-golf. We even enjoyed playing checkers in the library, rocking on the front porch and listening to the piano player in the lobby. I love the old fashioned atmosphere and civilized nature of this place.
Food is expensive but not outrageous. I do recommend Sam Sneads and the Waterwheel off property. Jefferson's was a fun place to relax with colleagues and enjoy a cocktail. Their bartenders were fabulous. The offerings at the spa were not adequate in my opinion.
We have visited the Grove Park Inn since OMNI has renovated it and am hopeful that the Homestead receives the same treatment. I do hope to return someday and enjoy an even better visit!